HT201272 fring credit i purchased but cannot get credit Your receipt No.119043073492

Question

yesterday i purchased in Singapore dollar $14.98
Your receipt No.1190430734
still i cannot get the credit pls help to update my credit
Billed To:
Naren Naren
Dyna-mac Eng Pte ltd
Singapore 
SGP          Order ID: MGYM6TQ7F5
Receipt Date: 05/12/12
Order Total: S$ 14.98
Billed To: MasterCard .... ****
Item          Developer          Type          Unit Price
fring, fringOut package
Report a Problem           FRINGLAND LTD           In App Purchase          S$ 14.98
Order Total:          S$ 14.98
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/
<Personal Information Edited by Host>

Answer 1

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
You can either see if the 'report a problem' link works from your receipt or via the purchase history on your account : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that item and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Or you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption