HT201272 frustrated! I bought music off my iphone & now trying to get it on my computer. I see it under purchased and the files are on my computer but when I go to add folder or file to library, it doesn't recognize it or add the songs to my librarby. H

I don't understand what I am doing wrong. Bought music straight off my phone. When I log on my computer, I see it under purchased items. I downloaded them to my computer and see the files with all my other music. However, when I go to file, add folder to library...it doesn't do anything and the songs won't add to m library. ????

Open itunes, connect iphone, click File>Devices>Transfer Purchases

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I have recently bought an iphone 5 and have synced it with my girlfriends laptop and taken some of her music. i have also bought music off my iphone. i want to sync the iphone with my parents imac and take some of my dads music. Is this possible?

i have recently bought an iphone 5 and have synced it with my girlfriends laptop and taken some of her music. i have also bought music off my iphone. i want to sync the iphone with my parents imac and take some of my dads music. Is this possible without wiping the iphone?

An iOS device can only be synced with one iTunes library.

HT201272 I have a bunch of songs that show up under purchased and say they are downloaded but when I try to play them in my itunes it says they can't be located. How do I get them back so they work?

I have a bunch of songs that show up under my purchased list and they say they are downloaded. But when I try to play them in itunes it says it can't locate them. How do I correct this?

Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store

My audio files are mixed in STEREO but when exported they come out MONO ?

I'm working on a music video project and have been sent AIF files that are in stereo.
However, when they are imported into FCP, they seem to be coming out to mono. I don't do anyhing to the file other than import and synch up to the video.
I'm not as well versed in the audio world, am I not doing something to the file or in the import process that is making it play in mono instead of stereo?
Thanks!

it might be just your sequence settings need changing
select your sequenec and press Command-0 (zero)
then switch to the Audio Outputs tab
if the Grouping is set to Dual Mono, then you can change it to Stereo and click Ok
see if it works

I have lost all my apps and music off my iphone how do i get it off itunes on to my iphone

i did an update on my iphone and all my apps and music have gone how do i get them off itunes back on to my iph

Contact iTunes support & request they add the lost music to your iTunes download queue:
http://www.apple.com/support/itunes/contact.html
Apps, you can re-download for free.

Just bought a laptop in store, now trying to get a promo code from best buy

I recently purchased a laptop in requirement with the new deal from microsoft offering a free xbox upon purchase of a PC of 699.99 or more. The guy in the store told me I needed to contact microsoft for the xbox, but microsoft says I need to get a promo code from best buy, help!

Best Buy is no longer participating in the xbox promo.
Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

HT1386 I cannot get apps I purchased now sitting on my pc onto my iphone. They were there before I upgraded to 6.0.1. I backed them up on my pc and I can see the apps are all there. But after syncing they still don't appear on my phone.

I cannot get apps I purchased now sitting on my pc onto my iphone. They were there before I upgraded to 6.0.1. I backed them up on my pc and I can see the apps are all there. But after syncing they still don't appear on my phone.

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music

Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!

What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.

How to get music off my iphone

How can I get music off my iphone? My other itunes library was wiped and and now I have a new one, I cant do the new updated I'm scared ill lose everything on my phone.

The iphone is not a storage/backup device.
The sync is one way - computer to iphone. The only exception is ituns purchases. File>Devices>Transfer Purchases
You should copy everything form the old computer, or your backup copy of your old comptuer.

How do i take music off my iphone and onto my mac?

how do i take music off my iphone and put them onto my itunes library on a mac computer?

The sycn is one way - computer to iphone. The exception is itunes purchases: File>Devices>Transfer Purchases

HT204406 I am out of space on my I phone becuse of iTunes. If I sign up for iTunes Match should I delete all my iTunes music off my iPhone prior to signing up for iTunes Match?

I am out of space on my iPhone 4S because of my iTunes Library. I want to sign up for iTunes Match, but should I delete all my music off my iPhone prior to subscribing to iTimes Match?

I got rid of a my stored music once I paid for iTunes Match. But beware you then need an Internet connection to pay music and even then a poor signal plays havoc. I sometimes wait five minutes for music to start and more often than not it stops playing and won't start again.

How can i get music off my iphone onto my new computer without the music on both having songs deleted?

I have a new computer and have put some music on it before I hooked up my iPhone. So now I have some music on my iPhone that I don't have on my computer and I don't want to 'sync' and lose some of the music on my iPhone. So I would appreciate it if someone could help me out with getting the music off my iPhone and adding it to my new iTunes??

The syncing of music is not a true sync process - not really a sync at all. It is a transfer process. No iTunes content in your iTunes library will ever be touched or removed by syncing an iDevice.
Where is your old computer - the one with your iTunes library that was used to sync with your iPhone? Why didn't you transfer your iTunes library from your old computer to your new computer along with all other important data such as documents, photos, etc.?
If your old computer is still available, transfer your iTunes library from your old computer to your new computer per the instructions included with this link. This will prevent any iTunes content from being removed from your iPhone with the first sync with iTunes on your new computer.
http://support.apple.com/kb/HT1751

How do i pull music off my iphone 4s

My computer hard drive died so after installing a new one I had to reload itunes. All my music purchased through itunes automatically synced over but none of my other music. How do I get all the other music off my phone before upgrading my iphone to the new software? I've heard people have lost lots of music with this upgrade.

You should be able to sync it back to iTunes? It sounds like the music automatically re-downloaded from iTunes, rather than your phone.
Can you plug it into your computer directly and sync it back to your Library? It should then read the music off your iPhone and place it in your Library (I think?).
If not, best thing might be to call Apple Support: http://www.apple.com/contact/
Hope it helps!
- Callum

I have realised over time I have created multiple accounts. I have bought music on my iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know how to contact someone to help.

I have realised over time I have created multiple accounts. I have bought music on my Iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know how to contact someone in Itune to help me. PLEASE

I don't have the app adn no expereince with it, but it appears basec on teh app description you may need it installed on your MAC as well to download the files.
You might find help on the vendors website: http://www.nfinityinc.com/index.html

How do I get my apps and music off my Iphone and on to my MacBook?

How do i get my apps and music off my Iphone and on to my MacBook?

For purchased content, iTunes running, your phone connected: File>Transfer Purchases.

HT201272 frustrated! I bought music off my iphone & now trying to get it on my computer. I see it under purchased and the files are on my computer but when I go to add folder or file to library, it doesn't recognize it or add the songs to my librarby. H

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