HT201272 Have movie that I redeemed Toy Story 3 on one of my authorized computers but it wont' show up in purchases and my kids lost the code..please help

I need help recovering a few movies that I have on an authorized laptop but itunes doesn't recognize. I can even transfer them to the ipad but can't get itunes to recongnize them as purchased. Rio, Up and Toy Story 3 are the movies. I don't have the redeem code for two of them because the kids lost them so I can't redownload. Please help..this is ridiculous. I own them already but not showing up...I though Apple was suppose to be user friendly...
Thanks

With patience it may be that some or all of your previous movie purchases will be added as Apple renegotiate the distribution rights in various regions.
Alternatively you could approach the iTunes Store support team and ask them if they can requeue your old purchased movies as you failed to backup the data from your retired computer. There is some evidence that they have done this in the past for music but I've no idea whether or not they have any discretion over movie content.
tt2

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