HT201272 Help. I downloaded an episode of a TV Show, but only 30 seconds of it downloaded, and now it won't let me download it. It thinks I've already downloaded the whole show. I paid for it, but I can't view it. It doesn't offer option to redownload

I downloaded an episode of a TV show (and paid for it), but the download froze and only 30 seconds of it downloaded. I can't figure out how to download the rest of it. itunes shows it as already downloaded, and doesn't give an option for re-downloading it. I have gone to the page where you finish any incomplete downloads, and this one did not show up on it. I tried deleting the episode (or 30 seconds of the episode from my computer), hoping that I could redownload it, but it still shows up as downloaded & doesn't give me an option to download it. I paid for it, but I can't watch it. How do I contact a real person or do a live chat or something so I can get this fixed?
(I'm on an iMac)

Having the same issue, can someone please enlighten us?

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http://forums.adobe.com/index.jspa

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* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
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