HT201272 Hi; purchased a magazine subscription but icon is darkened and won't open. Any suggestions?
Hi; purchased a magazine subscription but icon is darkened and won't open. Any suggestions?
Hello, DGMnw.
Thank you for visiting Apple Support Communities.
Try closing all applications in multitasking and power cycling the device. Test the Newsstand download after processing these steps.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
Jason H.
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Why do I have a black screen with the icon spinning round and won't open?
why do I have a black screen with the icon spinning round and won't open my photos?
Because there is a problem. Want to try fix it?
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
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Double post
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations. -
I can get to a court site that I used to but then it freezes and won't go any further
I have always used a Court site to check on court records using both Mozilla Fire Fox 3.6 and Internet Explorer. Now with Fire Fox 4.0 upgrade I can go to site ("contextecourt connect") and it goes thru just fine to the site and I get thru to "Agree" authorization page, etc. But when I enter a "name" for court record it just freezes or stalls there, giving me NO records like I used to get. Thinking it may be a problem with Court Site, I switched to Internet Explorer and got thru just fine??!! HELP. I want to use Fire Fox, but this upgrade is NOT working for me!!
Sounds like a complete uninstall and reinstall of iTunes may be required. This will not affect any of your content on the computer.
Removing and reinstalling iTunes -
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When I go into IPhoto a message pops up that the photo library needs to be upgraded to work with this version of iPhoto, but when I hit upgrade it search's for an upgrade than another box pops up that say "you can't open your current photo library using this version of iPhoto. It continues "you have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. But I can't upgrade. Any ideas?
Welcome to the Apple Discussions.
These messages can be a symptom of database damage:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
Disc Icon has padlock, and won't open, How do I unlock it?
I have 4 internal Hard drives and two external drives. I had to re-install my Mac OS 10.6.8. Now on of the Internal drives and one of the external (the one that contains my Time Machine Backups) have a padlock on the desktop icon. I get the message "The folder "___" can't be opened because you don't have permission tp see its contents". In the "Get Info" window, It doesn't matter whether the "Ignore ownrship on this volume" is checked or not. Under "Sharing & Permissions", it says "You have custom access". All of the Account Names say "Custom" under "Privilege", and can't be changed. What is going on, and how do I fix it?
jsd2 wrote:
See V.K.'s post in this thread: Drives Locked!
quick and usefull Terminal work. -
I have paid for an iPad magazine subscription, but I can not see all the pages of the first issue I just got. All I'm getting is the free preview. I contacted the magazine publisher, IPC, who said to contact Itunes, where I do not see an answer.
You can contact iTunes Store Support here.
https://getsupport.apple.com/Issues.action
Click on Purchases, billing and redemption to get started. Are you sure that you actually downloaded the magazine? I have a subscription to one magazine and I choose to download the magazines on my own rather than automatically. -
Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please? -
Cannot download new U2 album. Says purchased on my account but no evidence anywhere and I definitely did not purchase it. Can anyone help with what is going on?
It was given free to everyone on tuesday as part of the iPhone 5 event/announcement, so it will show as purchased in the store.
If this is on your iPhone then either turn Settings > iTunes & App Store > Music (under 'show all') 'on' - it should then show in the Music app with a cloud icon against it for downloading.
Or go to the Purchased tab in the iTunes store app, select Music, and it might then show under 'Various' - when downloaded it should correctly be under U2 in Music.
If you are using your computer's iTunes then you should be able to download it into your library by ticking the 'show iTunes in the Cloud purchases' tick box on the Store tab in Edit > Preferences (iTunes > Preferences on a Mac) - it should then show in the Music part of your library with a cloud icon against it for downloading (downloading the booklet for it this way may not work, you may get a 'corrupt file' message when trying to open it).
Or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and you should be able to download it from there.
A third option on a computer is to sign out of your account (Store > Sign Out menu option), find the album in the store and then click on its free 'price' button - you should then be prompted to sign back in and the album should download. -
An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?
For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions. -
I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?
Try this:
http://support.apple.com/kb/HT2519 -
My bookmark icons can be fully seen in bookmark toolbar. But on the address bar and on tab most of the icons are blank and when I open most of the websites, their icons are also blank, too. I've already reinstall the firefox 3.6.3 but it is the same. Please help me. Some of the websites show thier icon normally.
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3Yes, it doesn't work. I ran in safe mode. nothing changed. I uninstalled Mozilla firefox with only standard removal, no change. I finally uninstalled Mozilla with complete removal and reinstalled it, then it return to normal. Why does this happen? Thanks for your reply.
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Hi frnds, I just purchased Ip4 and upgraded to ios 7 but it become slow and i cant find any group sms option.
Thanks so much for your reply, yes I did and that has not worked either . A friend has suggested re installing upgrade, so may try that .
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I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!
Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra -
I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?
Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.
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