HT201272 how to change a rescue email
im trying to change my apple id but it is saying that i cannot make my new id because it is my rescue email. i have added several different emails but i do not know how to change any of them to the "rescue email"
What someone posted earlier works, although if you can't remember you password, or the answers to your security questions that is a different problem.
Go to https://appleid.apple.com/ .
In the right column, click the link for "Manage your account".
Log in.
In the left column, click the link for "Password and Security".
Answer the security questions when prompted.
In the right column, under the heading "Rescue Email Address", you'll find links for editing or deleting your rescue email address.
Then find where your rescue email is listed, and click edit, you will have to input a NEW email address that is different from the one you want to use as your appleID, then Save.
After you complete those steps, then you can go back to the Name, ID, and E-mail Addresses tab, and input the e-mail address you would like. (The one you just deleted from your rescue e-mail.)
Hope that helps....
Similar Messages
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Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email
You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use. -
How to change the Rescue email?
How to change the rescue email?
If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember their answers and you have access to your current rescue email address then steps 1 to 5 should let you send reset info to it.
If you don't have access to your current rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.Contacting Apple about account security :
http://support.apple.com/kb/HT5699
When they've been reset you can then use the aboe steps to change your rescue email address for potential future use. -
HT5312 How to change my rescue email on iTunes on your iPhone
How to change my rescue email on my iPhone
If you know the answers to your securoty questions then follow the instructions half-way down the page that you posted from :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember your answers to your questions and you don't have access to your current rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset before you can then update your rescue email address for potential future use.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
HT5622 How to change the rescue email?
How to change the rescue email?
Click here for information. If you can't change it through the method described in that article (it requires correctly answering two of the questions), contact the iTunes Store staff via the link in the 'Additional Information' section.
(102928) -
HT5312 how to change your rescue email
how do you you add a rescue email if you didnt add one when you created the accout? because when i go to purchase anything off the itunes store it ask me to answer sercurity questions but i dont remember my answers for them because i made this account a long time ago. iIt also doent give me the option to send the answers to my rescue email because i dont think i ever put a rescue email when i created the account.
If you aren't getting the reset link then you don't have one, and you won't be able to add one until you can answer your questions - as it says on the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. -
i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?
Hi EllaBella0902,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to change your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620?viewlocale=en_US
Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
This article explains how to update the information in the various services that use the Apple ID if you change it:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers,
- Judy -
How do i change my rescue email address?
I want to change my rescue email to my apple ID email, but i am unsure of how to change the rescue email so that i can do so...
Read here > Apple ID: All about Apple ID security questions
If necessary
1) See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
2) Or Email Here > Apple Support iTunes Store Contact
Note:
You can only set up a Rescue Email BEFORE you forget the Security questions/answers. -
My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
How can I change my rescue email or get rid of it? I need to change my email under my apple ID to the email that is my rescue email. It won't allow me to have the same email. I only have one email address and can no longer access the email address under my apple ID
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
HOw do I change my rescue email address? I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
HT1918 How do I change my rescue email account?
How do I change my rescue email associted with my account. I would like this to be the main email account associated with my itunes account, but I cannot becasue it says it's already being used as my rescue email address.
ThanksGo to https://appleid.apple.com/ .
In the right column, click the link for "Manage your account".
Log in.
In the left column, click the link for "Password and Security".
Answer the security questions when prompted.
In the right column, under the heading "Rescue Email Address", you'll find links for editing or deleting your rescue email address. -
How do you change your rescue email if you have forgotten your security questions?
I've had my IPad for about 2 years now and I have bought a lot of apps since but all of a sudden it asks me to answer my security questions whenever i try to buy an app! I click the link to the apple Id page and it says resend security information to my email. apparently the end of my email ends with yahoo.com and whenever I log on to that it's yahoo.ca and I cannot find the email with the instructions to change my security questions!! So please me as this has never occurred before! How do you change your rescue email if you have forgotten your security questions? And can you somehow purchase apps without answering your security questions because I just put 25 dollars onto my apple id and I don't want it to go to waste! Please help me!
You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I am trying to change my primary email for my apple id - when I change it the error reads, this is your rescue email. How do I change my rescue email so that I can then change my primary id ?
You will have to delete your rescue email address first, then go back and change your primary.
Source: http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
HT5312 How can i change my Rescue Email Address? Someone Used My Account & Changed Everything.
Someone was using my account and changed my security question's answers and changed my rescue email address. What can i do to change everything back to the way it was?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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