HT201272 i am trying to download a previous purchase from audiobooks to this computer. I have windows 8.1 which I installed on this computer.

I am trying to redownload a previous purchase from audiobooks to this computer. I purchased it while on windows 7, but now have Windows 8.1. How do I do this?

You cannot redownload audiobooks.

Similar Messages

  • HT201272 I'm trying to download a previously purchased audiobook from the cloud, however it only shows me songs not purchased audiobook (which I have quite a few). Help

    I'm trying to download a previously purchased audiobook from the cloud, however it only shows me music and none of the multiple audiobooks I've purchased!? Anyone with this same or similar issue?

    You cannot redownload audiobooks at all.
    It is your responsibility to backup your purchases, and all other content for that matter.

  • I am trying to download my previously purchased songs.  It is saying my pc is not authorised!  How do I get it authorised?

    I am trying to download my previously purchased songs.
    It is staing that my PC is not authorised.  How do I resolve it

    Basic forum ettiquette, search before posting.

  • HT201272 Can I still download my previous purchase from my previous country (returning back) without repurchasing it?

    Can I still download my previous purchase from my previous country (returning back) without repurchasing it? I'm curious since my purchase of iPhoto has disappeared on my mac, will I be able to get it again without repurchasing?

    How are you trying to redownload them e.g. you are using the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes :
    If you are in a country where music can be redownloaded then that should let you redownload them from the store.
    If they redownload in the same shortened state then you can contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT203167 Trying to download a previous purchase (made on another pc) and i am being told to authorise my pc to do this, how do i do this please?

    Trying to download a previous purchase (new pc) and i am being told to authorise my pc...how do i do this? (lenovo all in one)

    You cannot redownload audiobooks.

  • HT1420 I am trying to authorize my new computer so I can download my previous purchases from the cloud.  It says to open iTunes and select Authorize My Computer, but when I open iTunes there is no STORE menu.  Can anyone help?

    I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud.  It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu.  Can anyone help?

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (85933)

  • I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC.  I'm registered and my itunes account/ appleID are all correct and working.

    I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC.  I'm registered and my itunes account/ appleID are all correct and working.

    The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs.  Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12.  A number of slightly different solutions have been reported (though all of a similar nature).
    Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected.  Without this you won't see the AppData folder in C:\Users\username\
    Exit iTunes
    In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
    Delete the following files:
    CD Info.cidb
    com.apple.iTunes.Gracenote.plist
    Restart iTunes
    Insert a CD and see if details are now correctly retrieved from Gracenote
    If this doesn't work:
    In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
    Exit iTunes
    In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
    Delete the following file:iTunesPrefs.xml
    Restart iTunes
    Insert a CD and see if details are now correctly retrieved from Gracenote
    If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
    If this one didn't work:
    Exit iTunes
    Check the following folders:
    C:\Users\username\AppData\Local\Apple Computer\iTunes
    C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
    Delete any copies of the following files:
    CD Info.cidb
    com.apple.iTunes.Gracenote.plist
    iTunesPrefs.xml
    Restart iTunes
    Insert a CD and see if details are now correctly retrieved from Gracenote
    Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
    Exit iTunes
    In Windows, select Start > Control Panel > Programs and Features.  Find the entry for iTunes, right-click and select Repair.
    When this process has finished, restart iTunes
    Insert a CD and see if details are now correctly retrieved from Gracenote
    If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself.  If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes.

  • I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info???

    I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info??

    This is the only way I now how to create an account without credit card info
    http://support.apple.com/kb/HT2534?viewlocale=en_AU

  • HT201272 how do i down load my previous purchased songs to my new computer

    how do i download my previous purchased songs to my new computer?

    Hi..
    Launch iTunes on your Mac.
    From the iTunes menu bar top of your screen click Store > Authorize This Computer
    Then follow the instructions here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Make sure and use the same Apple ID used for the original purchases.

  • I just purchased a new Mac and I am trying to download my previously purchased songs.   I am only getting a portion of each song though.  What is happening and how do I fix it?

    I just purchased a Mac and downloaded my previously purchased songs from iTunes, however it only downloaded a portion of the song (about 1:15) and this appears to be the same on all of the songs.   What is happening and how can I fix it?

    Hello Pork Chop 2,
    Congratulations on your new Mac!  It sounds like your purchased songs are not playing completely after you downloaded them.  I recommend to following steps for an issue like this:
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    You can find the full article here:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT201272 I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device.  The iCloud download button is not there.  Help?

    I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device.  The iCloud download button is not there.  Help?

    I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
    And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
    And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

  • How do I download my previously purchased songs (on a different computer) on a PC running XP? I have followed the instructions but none of it allows me to download my songs. I deauthorized all computers and authorized this one only but it didn't help.

    I had to change computers and cannot access my old drive. iTunes shows me the list of songs but I cannot get most to play. Instead I get a message saying "cannot locate"
    I have tried following the support tutorials but it still does not allow me to download my previous purchases.
    I tried de-authorizing all computers and then re-authorizing this on but it still doesn't allow me to access most of my songs.

    It sounds like you might have broken links to your content. Either repair these by putting the files you've recovered where iTunes expects to find them or delete the broken entries then go to iTunes Store > Purchased > Music > Not on This Computer, and click the download links.
    If you have an Apple device see also Recover your iTunes library from your iPod or iOS device.
    tt2

  • How do I authorise download of previous purchases from the cloud to Ipod Nano 6 generation?

    How do I authorise the download of previously bought songs (from iTunes) on the Cloud to my iPod Nano 6 generation?  I'm getting a message 'You must authorise this computer before you can download your previous purchases'.  thanks

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (100307)

  • What does error 306 mean when trying to download my previous purchases

    whatb does error 306 mean when trying to download previously purchased songs?

    Try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • TS1702 I am trying to download my previously purchased songs to. new computer. No download option appears tho songs there. Says original password needed but I've changed Is this the prob?

    Trying to download previously purchased items to new computer. Found them but there is no download option. Instr say must be password used when originally purchased. Could that be problem? I've changed mine. I did not back up. Any help would be appreciated. Thanks.

    Hello, johnandsteph. 
    You are allowed a total of 5 computers at a time to be authorized to play content.  It is not necessary to deauthorize an old computer if you are attempting to add a new one unless you have reached your five total allotment.  From the Store menu, choose Authorize This Computer and enter your Apple ID and password.  At that point you should be able to access your previous purchases.  I have included two links listed below.  The first one goes over authorization and deauthorization.  The second article covers how to download past purchases. 
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/ht1420
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    If you are still unable to successfully authorize a computer, you may need to reach out to us via Contact Apple Support.
    Hope this helps,
    Jason H. 

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