HT201272 I bought a movie with my iphone and it can't download because it says there isn't enough storage. What do I do?
I purchased a movie on my iphone 4 and it says I don't have enough memory to download it. What can I do? capacity 6.3GB available is 2.4gb
Delete some content.
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I did an iphone 4 software update. It then asked me to do a "restore" in order for me to be able to use the latest iTunes. I did a "restore" to "factory settings" (this was the only option listed) thinking I'd be able to sync later and get everything back and ended up losing all my purchased apps and iTunes. When I open iTunes, "Welcome to your new iphone" and it says I can re-do the "restore" and choose my lastest update. I assume this will give me back my apps and iTunes. When i choose to do this, it says there isn't enough space on the iPhone. How do I know how much space needs to be freed up? I keep deleting photos and videos from the phone, but I'm still getting the same message every time I re-try. I don't want to delete everything, but I don't know what to do...? Thanks!
Thanks but I think it has something to do with the 'restore'. in the newest iTunes 11, when I click on the tab "iphone", it redirects me to the "welcome to your new iphone" page and asks about doing a 'restore'. I already did a 'restore', but it went to the original factory settings and I want to 'restore' to my lastest back up as of April 12. When I choose that option, it says my iphone doesn't have enough space. I don't know how much I need to delete in order to make it work. I've deleted lots, but it only has 4.1 GB available. I'm not sure why this isn't enough to do a 'restore'. I don't want to delete all my photos and videos, but maybe I will have to?...7.7GB is used up for that. I can't sync or do ANYTHING...
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I did the ios6 software update on my iphone and it did not complete because it said there was an error. It then gave me a message that I needed to restore my phone. When I tried to restore my backup it says it cannot be completed because there is not enough storage. I cant delete anything to make more storage because my phone is not usable because it wont restore. What do I do?
Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.
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It says there isn't enough storage on my iphone to take photos or update apps but there is?
I keep trying to take photos and update apps but my phone keeps telling me there's not enough storage.
In my settings on iCloud it says there is 15GB storage with 8.6GB available though?Hi
Thanks for replying. In general it says 10.1MB available, 13.5GB used
Does this mean I've got to delete my photos and other stuff off to make some room? -
I bought a movie on my iPhone and it won't download
I bought a movie off of iTunes on my iPhone and it won't download
Okay.
I'd report the problem to the iTunes Store, then.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I have the new iPad. I downloaded a movie a few weeks Ago with no problem.
Thanks but I think it has something to do with the 'restore'. in the newest iTunes 11, when I click on the tab "iphone", it redirects me to the "welcome to your new iphone" page and asks about doing a 'restore'. I already did a 'restore', but it went to the original factory settings and I want to 'restore' to my lastest back up as of April 12. When I choose that option, it says my iphone doesn't have enough space. I don't know how much I need to delete in order to make it work. I've deleted lots, but it only has 4.1 GB available. I'm not sure why this isn't enough to do a 'restore'. I don't want to delete all my photos and videos, but maybe I will have to?...7.7GB is used up for that. I can't sync or do ANYTHING...
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My phone's going to be replaced at the Apple store tomorrow for reasons that don't make a difference to this, and my iPhone hasn't been backed up since the 16th of May! Everytime I plug in my phone it says 'Not Enough Storage' 'Please delete some of your storage to make room for backup' I have made LOADS of room. I generally delete loads of photo's everyday to try and make enough space. On storage, I've got 7.3 GB Available, and I've used 6.2 GB. It says, there needs to be an additional 5.1 GB of storage required to back up my iPhone. This can't be right, and I'm clueless?
If I go into the shop tomorrow and they replace my phone, my data will be lost?
And I can't complain about this tomorrow because they won't be able to do anything?You gotta remember that iCloud is backing up the entire phone. So if you delete stuff it still might not be enough. You have to options. Buy more storage or back it up to a computer because apple won't be able to back it up for you.
Best of luck! -
Downloading Apps to new iPhone 5C
Hi CBarreca,
Welcome to the Apple Support Communities!
I understand that you have a new iPhone that is giving you storage space warnings when trying to add all of your content back to it. In this situation I would recommend using the attached article to help figure out where the storage on your iPhone is being used.
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
Cheers,
Joe -
I bought a movie on my iPhone and then went to watch on my mac and told me I needed to authorize my computer. How do I do this?
Open itunes, click the word Store at the top of your computer screen, then click Authorize
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I bought a song on my iPhone and now it wont download onto iTunes on my computer.
I bought a song on my iPhone and now it wont download onto iTunes on my computer, even when I checked for available downloads all it says is, "All purchases have been downloaded for ths Apple ID". What should i do?
Hello rahulseth,
I would recommend for these symptoms that you delete the song and re download it using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
That should resolve any issues with the downloaded file.
All the best,
Sterling -
I've bought a film on my iPhone, but I can't download on my PC.
I've bought a film on my iPhone, but I can't download on my PC. If I download it on my PC, I'll have to pay again.
Make sure you're using the same Apple ID that you used to purchase the movie for the iTunes Store on your PC. Check the Purchased section under Quick Links, on the right, and re-download from there
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I bought a second hand 4s iphone and I can't use the internet on 3g even though it looks like I'm connected ... can you help please?
Who's your carrier?
What country are you in?
Was it from a shop or a personal deal?
If your phone doesn't function on the cellular network, goto the carrier first -
I made a ringtone on an app I got on my iPhone, I put it on iTunes and synced it with my iPhone and I can't find it on my phone, where do I have to look in order to find it?
When you synced in iTunes did you select your phone in devices on t left column and then click on tones int eh window on the right. When you synced did you tick all tones and tick sync and then click sync at the bottom of the window on the right? Was the ton ein the tones folder in the library folder?
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When I try to update my iPod touch, a message saying there isn't enough space on my computer appears and all media on my iPod will be lost, should I proceed with the update?
My iTunes Library is on my computer, I have done a backup manually, and all of my music is on an external hard drive (as well as my iTunes library).Thanks a lot Recycle bin is empty, I will move some files from the C drive to an external hard drive, then do the update, and then move the files back. Any files you recommend not moving to the external hard drive at all?
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I have bought 50 gb of storage and iTunes is still saying there is not enough storage to download tv shows. But I have 46 gb still available. How can I fix this?
iCloud storage cannot be used to download content, because its not on your phone.
You need physical local storage on your Phone not iCloud to download content.
If your iPhone no longer has enough space, you will need to delete things off your iPhone to make room.
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