HT201272 I bought a season pass for a TV series on my MAC. It shows up on my Apple TV but isI not loaded. I had to download on my MAC the wait again to download on the Apple TV. Is this really how it is done? It is very time consuming.

I bought a season pass for a TV series on my MAC. It shows up on my Apple TV but isI not loaded. I had to download on my MAC the wait again to download on the Apple TV. Is this really how it is done? It is very time consuming. What am I doing wrong?

If you downloaded it to your Mac you don't watch it on your ATV unless you are using home sharing. Otherwise, you can stream it from your ATV directly from the store... which means you somewhat download it twice.

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I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going?

I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going? Do I miss something?
Best regards,
Michele

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

ITunes wants to charge me for a show I bought a season pass for

Back in September, before the show even started, I bought a season pass for the TV show "Total Drama All Stars". For the first 3 episodes, I was sent an email once they were available, and was then easily able to download the episode within minutes. However, I'm currently experiencing an issue with episode 4. Generally, the show airs on TV on Tuesday nights, then shows up on iTunes at 3 AM the next morning. However, when I woke up at 8 AM this morning, I didn't have an email, so I went to check the iTunes store myself. Episode 4 is available, but the store wants to charge me $1.99 for it, even though the season pass already says "purchased". I can still redownload the first three episodes, but I'd have to pay again for the fourth.
How do I report this and get the episode I already paid for? The only report link I could find required me to buy the episode and then request a credit, which I'd rather not do. I paid my 20 bucks for this show a month ago, and even if the cost is minimal, it's still not fair to charge me again to fix a mistake I didn't make.

Ringtones are a ONE-TIME download. If you didn't transfer them to your iTunes library so that you could sync them back to your phone, you will have to re-purchase them.

My library shows up on my apple tv but does not load

My library shows up on my Apple tv2 but does not load. Everything else works I can watch trailers, rented movies and things like that. I could watch movies from my library through home sharing but it stopped working in the middle of a movie and hasn't worked since. Home sharing seems to work on my ipad and my other MBP but just not on the ATV2. Did the reset and reinstall of software on it.....any one got any other ideas?

I'm a bit unsure from your post which playlist is missing from where. If you deleted the "Purchased" playlist in iTunes it will be recreated next time you make a purchase. You can add your previous purchases into this list, and select it to be synced to your device. The "Purchased on <Device>" playlists are locked down and cannot be edited.
tt2

I bought a Season Pass for Bones Season 9, and now the only episode is the most recent one. I can not redownload any of the previous episodes. Help!

I cannot download my previous episodes of Bones. I purchased a season pass for the 9th season. I had to reset my iTunes library, and now I can't redownload the episodes. It gives me a a price for the previous episodes. And on the left corner where there is usually a price on Season pass. It says purchased, but I still have to pay $2.99 for the previous episodes. Please help! Thank you!!

Have you failed to maintain a backup copy?
Download previous purchases from the iTunes Store - Support - Apple

I bought a season pass for cod and it doesn't work

So I went to best buy, bought call of duty advanced warfare, the lady askede of I wanted season pass with it and I said yes. When I got home, I installed call of duty into my Xbox one and then proceeded to redeem my season pass code. When I typed it in and clicked enter, it did nothing. I tried again and it said that my code was already used! Can someone help me?!

Hi matlun,
Based on what you mentioned, it sounds as though your season pass code may have been redeemed when you initially tried to enter it despite your console not progressing to a validation screen. We aren't able to verify this though, as Microsoft is responsible for the administration and maintenance of these codes. When you can, I'd encourage you to check out this article on Microsoft's official Xbox support site and to see if any of the suggested solutions work for you:
Troubleshoot Xbox Live code redemption issues
I hope this helps. And thanks for purchasing your copy of Call of Duty: Advanced Warfare with us!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

I bought a season pass for suits s4 and it is not on my purchased tv series in my Apple TV, how can I access it?

I bought the season pass to Suits Season 4, got charged, but it is not in my purchased tv series. I've tried for 3 days to access it from my Apple TV, and it is not there. How can I access it.

Have you failed to maintain a backup copy?
Download previous purchases from the iTunes Store - Support - Apple

I bought a seasons pass and the new episode isnt downloading

I bought a seasons pass for glee season 4 and the new episode came out and i tryed to download it but its saying I have to pay for it.

Quite a common problem. Just have to be patient. Sometimes, it can take up to one week!!!
Yup, still waiting for Episode 4 for both Smallville and Supernatural.

Season Pass for The Walking Dead

I bought a Season Pass for the first season of The Walking Dead. Episode 103 "Tell it to the Frogs" (the third episode) aired on Sunday, November 14, 2010 at 9:00pm Central Time. It became available on iTunes at 2:01 am on the same day. I still haven't received my e-mail telling me that the new content is available.
I was concerned and I emailed support. This is the answer I received:
"Dear Steven,
Thank you for pre-ordering The Walking Dead. I know that you're anxious to receive this item. Customer interest in this item far outwieghed Apple's projections.'
Steven, the episode 103 is not under season pass. You have to purchase the item individually.
Thank you for your understanding and being iTuens customer. Apple would like to continue business with you. Have a great day!
Sincerely,
Subham
iTunes Store Customer Support."
Now, when I bought the season pass I knew it was only for 6 episode, because I knew that is all that AMC ordered for the first season. I also read in the Season Pass that it was for "all episodes of Season 1 "The Walking Dead" and I enjoy the Inside The Walking Dead extras that have been coming with it.
As a long-time Apple customer, I would like to show you, Apple, how I translate this e-mail:
'Thank you for pre-ordering The Walking Dead. I know that you're anxious to receive this item. Customer interest in this item far outwieghed Apple's projections.'
“We’ve realized we probable missed out on a lot of money.”
‘Steven, the episode 103 is not under season pass. You have to purchase the item individually.’
“We’re pretending it is not actually episode 3 of season one so we can recover some of that money we missed out on.”
The thing that drives me insane about this is that the Inside The Walking Dead: “Tell it to the Frogs” content is also available and says very clearly beside it in the store “Season Only” and I haven’t received that content either.
What gives Apple? They’ve already renewed it for a second season. Yes offering season one for $15.99, you probably missed out on some cash. Take your hits, and charge us $25.99 for season two. Don’t yank content we’ve already paid for from us and claim “it doesn’t count.”
Why can't the people who have purchased the season pass have their content?
Message was edited by: StevenHaynes1981

I would write the iTunes Store back and quote the following text from the Walking Dead season page:
"This Season Pass includes all current and future episodes of The Walking Dead, Season One"
Point out that this text is verbatim from the iTunes Store, that nowhere on that page does is say the episode 103 is excluded, and that you therefore want Episode 103 and all other episodes at no extra charge as promised. Insist on a response from an iTunes Store manager if the functionaries keep repeating the same "not under season pass" excuse.
I would also take a screen shot of that page right now in case Apple rewords the text. That way you have proof of the text as currently written.
Good luck.
P.S. We're all just your fellow users here. You will not get an official reply from any Apple employee, particularly anyone from the iTunes Store, in these forums.
Message was edited by: Dave Sawyer

What happens if you buy a season pass for eight tv show episodes but Discovery cancels the show after four episodes?

Hi,
I bought a season pass for eight episodes of the tv show World's Toughest Trucker. Discovery cancelled the show after four episodes. My purchase was made after the show had been cancelled but I didn't know that at the time. The missing four episodes do exist, as the show was produced and shown in the UK. Help.

Considering the hundreds of people that use this forum and likely bought a season today alone it really isn't an unanswerable question. However I'll take the lack of an answer as ineptitude rather than ignorance.

Missing episodes after buying a season pass to a TV series

I bought a season pass for Vampire Diaries Season 4 and the clowns at iTunes have released episode 15 before episodes 12, 13 & 14. I started watching the downloaded episode before realising it was the wrong one - massive spoilers!!! How do I get the missing episodes? Who do I contact to find out why they haven't released or sent over the earlier episodes? I'm really hacked off at this rubbish excuse for service.

It's likely that even more people haven't had problems and just haven't bothered to come here and say, "Hey, season passes work for me!". On a tech support forum, you're going to hear about problems. I've purchased a number of season passes and had no problems. I really like the convenience.
Best of luck.

TS3623 I recently purchased a season pass for a TV show on my aple tv I downloaded th first episode and when I went to watch it it started to download again and is now frozen at "ready to watch in 44 minutes"?????

I recently purchased a season pass for a TV show on my apple tv I downloaded the first episode and when I went to watch it it started to download again and is now frozen at "ready to watch in 44 minutes"????? I have had it do the reloading process on an entire season of another show (very frustrating) but have never had it freeze up like this? any help out there?

There is no accessible storage so that is why it needs to reload. The time it take is dependent on your network. Not sure why it is freezing this time but you may want to try a reboot (hold the menu and down arrow for a few seconds until the light starts flashing and then release)

HT4743 If I bought a season pass on Apple TV (2nd Gen), will I be able to download the episodes onto my iMac or MacBook Pro?

If I bought a season pass on Apple TV (2nd Gen), will I be able to download the episodes onto my iMac or MacBook Pro?

Yes. After you purchase the season pass go to iTunes and pull down Store > Check for Available downloads.

I bought a season pass, but iTunes says I still have to pay for a specific episode

I purchased the season pass for Big Bang Theory, Season 7 a while ago, and up until now, I haven't had any issues. However, when I went to download the latest episode that came out last night, it only has the option to purchase the episode. I tryed going through the purchases menu in the store, and every episode except this one came up as already bought. I cannot use iCloud download either.

First go to your iTunes menu, STORE, login with your AppleID (if you have not done so), then Authorise your computer under the same STORE menu
Now , go to iTunes store and select "Purchased" from the Quick Links side bar on the top right window. Go through all the tabs to download again for free.

I bought a season pass of Homeland tv show in itunes on my iphone and it will not airplay to my apple tv

I have an Iphone 5c and it has an IOS 7.1.2 where I have just purchased a season pass for homeland and although I received and emai confirmation my purchase its not in my itunes purchased or downloads. I finally found it in the Videos App and are now trying to airplay it on my Apple TV MD199LL/A but although my iphone give me the option to airplay it , it just won't stream.
Is there a solution to view my episoded in my tv streaming through my apple tv.

Hello there rmera,
It sounds like you have the option to use Airplay on your phone but your Apple TV doesn't seem to be picking it up. I would start by restarting the device and testing it again:
Restart your Apple TV by selecting Settings > General > Restart.
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
If that does not resolve the issue, I would next use the following article to help resolve the issue:
Verify that your iOS device's software is up to date.
Verify your Apple TV's software is up to date.
Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
All AirPlay-enabled devices must be connected to the same Wi-Fi network.
Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.
Ensure that other devices are not trying to stream to the same Apple TV at the same time.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Thank you for using Apple Support Communities.
Cheers,
Sterling

HT201272 I bought a season pass for a TV series on my MAC. It shows up on my Apple TV but isI not loaded. I had to download on my MAC the wait again to download on the Apple TV. Is this really how it is done? It is very time consuming.

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