HT201272 I bought an album and several songs did not download

Bought an album and several songs did not download, yet itunes shows they did. I have searched for them but I cannot for the life of me figure out where they could have downloaded to. Tried to see if a way to re download them, but I haven't found it yet.

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

  • HT203200 I had downloaded an album and 4 songs did not download. How can I fix this?

    I had downloaded an album and 4 songs did not download. How can I fix this?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • I just bought a whole album and 5 songs did not download on my iTunes, why?

    I just bought a whole album on my iPad and when it downloaded onto iTunes on my pc 5 songs came up with an error

    No problem . Open iTunes on your computer and log in with your apple id that u ise to purchase the songs ,on the left it says store or apple app store ,then on the light side you should see purchases click on it  you will see all the stuff you purchased shoose music then you will see your albums with a cloud next it click on the clouds the will start downloading .
    Or open iTunes and log In with your apple I'd the computer will let u know that u have stuff ready to download.

  • I bought an album and one song will not download.

    a window pops up saying file is corrupted, what can i do to fix it or get the song?

    How to report an issue with Your iTunes Store purchase
    To report an issue with a purchase, follow these steps:
    Open iTunes. If you are already signed in, skip to step 4.
    Choose Store > Sign in.
    Enter your account name and password, then click the Sign In button.
    Choose Store > View My Account.
    Click the Purchase History button.
    Click the Report a Problem button at the bottom of your purchase history.
    Click the arrow next to the purchase with which you want to report an issue.
    Click the Report a Problem link next to the item with which you wish to report an issue.
    Click the Problem menu.
    Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
    Write comments about the issue (optional).
    Click the Submit button
    The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours.

  • I purchased an album and one song has not downloaded

    i purchased an album and one song has not downloaded.there is nothing waiting to download and when i try to purchase the song it is highlighted in blue and says it is already purchased

    And you've search your library for the track by its name ?
    If you want to contact iTune Support then you can do so via the 'report a problem' page : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I downloaded an album, and the download was interrupted. I went back and completed the download, but several songs did not download completely - they only have about half the song, and then it starts to play the next song.  How do I recover the res

    I downloaded an album, and the download was interrupted.  I went to the Store and completed the download, but several songs now appear as partial copies - they end ~ half way through.  Is there any way to complete the download?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • TS1702 I just bought an album, and the songs are not complete.

    I just bought an album on itunes, and not every song is complete.  Has anyone else had this problem, and what do I need to do it get it fixed?

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I purchased an album and some songs did not fully download.  Message said I did not have enough access privledges for teh operation

    I purchased a guns and roses album from itunes.  All songs did nt down load only some.  error message said i did not have enough access privledges for the operation whatever that means

    This refers to permissions on your computer which must have been changed. Start by using Disk Utility to repair permissions. Then do the following:
    Reset User Permissions and ACLs in Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    From the Utilities menu select Terminal. At the Terminal prompt enter: resetpassword. Press RETURN. When the window opens select your startup drive where it says "Select the volume containing the user account:" At the bottom of the window you will see, "Reset Home folder permissions and ACLs." Click on the Reset button.

  • Bought an album, but one song will not download due to "corrupt file".

    I've tried closing out of iTunes.  I've shut down my mac.  I cannot get this flippin song downloaded, but the rest of the album downloaded fine.  What do I do now?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • All my photos and photo albums and music playlist did not download when I set up my iPad Air. Some of it did but not all?

    help?

    Those items are not stored in your iCloud data (except a possible backup that you may have made).

  • I bought an album and some of the songs did not download for the full length, but others did. why? and how do i fix it?

    i bought an album from the itunes store and some of the songs did not download the whole length... why? and how do i fix this?

    Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
    Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
    tt2

  • I bought an album and one of the songs did not download completely.  It shows that the song is 3:17 seconds but only got 40 secs. of it.  How can i get the rest of the song back?

    I bought an album from itunes and one of the songs did not download completely.  It shows in the player that it is 3:17 but only plays for 40 secs.  How can i get the entire song back?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I bought an album and one song only plays for 8 seconds

    I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?

    Hi bholdrofjustice,
    Thanks for visiting Apple Support Communities.
    You may want to delete the song that doesn't play, and download it again using the steps in this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    If the song still skips after 8 seconds, you can report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Best,
    Jeremy

  • HT1849 i bought an album and two songs wont play right. how can i fix this

    i bought an album and two songs wont play right. how can i fix this

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song.

    I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song

    If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
    Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

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