HT201272 i bought an album but the music isn't withit

so i bought the mastodon albums crack the skye and blood mountain, it shows them in my library but when i go to listen to the song it is as if the actual music is not there. like the album artwork is there, the song name is there , the song length is there but the music isn't.

I'm not sure I just know that you can call the 1-800 number. I think you can chat but am not sure how to do so.

Similar Messages

I just bought an album but the music is no where to be found yet the money was from my account like if it was purchased. How do i get my music?

I just bought an album but a screen came up saying that i need to verify my account through security questions. Initially I didnt get the answers right to the questions so itunes locked me out. When i went to see if the music downloaded, it didnt. But from the amount left on my giftcard, it's clear that the album had been bought. I looked in the "downloaded" section and cant find this album. I even tried rebuying the album to see if it would resume its download but it was going to completely rebuy it.
Please help me receive the music I bought.
thanks

I'm not sure I just know that you can call the 1-800 number. I think you can chat but am not sure how to do so.

Just got the 5c and my music list are here but the music isn't. It says I have to download them! Buy doing this does it mean I have to pay for them again??

Just got the 5c and my music list are here but the music isn't. It says I have to download them! Buy doing this does it mean I have to pay for them again??

Check the link below for requirements and instructions for upgrading to Snow Leopard (10.6)
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

I just bought an album, but the album booklet is not there?

I just bought an album off itunes and i wanted the album booklet with it. It showed there was an album booklet before i downloaded it, but it never downloaded for me. How do i get the album booklet?

I'm not sure I just know that you can call the 1-800 number. I think you can chat but am not sure how to do so.

I bought an album but one song isn't working

I bought and album on itunes and one of the songs doesn't work. It won't let me play it and after it plays the song before it, it just skips it. It doesn't work on my itouch as well. It tells me I have to authorize my computer, and after I authorize it, it says I've already authorized my computer. But the song still won't work! The rest of the album works fine.

Important: I am not held responceable for any misshaps or errors that happend durring the buying, if it makes you pay I am not responceable! have fun getting the album!
If you bought the album, its going to charge you for the whole album.
Try this
Step 1 open up Itunes on your Ipod, Ipad or Iphone and look for the Album you bought, Click the buy button again
and its going to say you have already purchased this item, Would you like to download it. CLICK YES!
And you should have it!
If not contact Itunes/Apple support.
NOTE: if it made you pay for the album again. goto your email and send them the application when you bought it the first time, and say I already bought it, I want my money back! DON'T forget to add PLEASE!!!
It also does the same on Computers!

HT1725 I bought an album but the last track only plays for 4 seconds when the actual track should be 3 minutes. itunes states that all available downloads are complete and when I check the file in finder it is also only 4 seconds long. What can I do???

Can anyone help with the above?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and click the arrow to the left of it, and then use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT201272 I downloaded some albums but the quality is poor and I would like to downloads them again-How do I do this?

Can someone tell me how I can re-download as initial download quality is poor...Thanks

With the site on display, click on the site identity button (for details on what that is see [https://support.mozilla.com/kb/Site+Identity+Button]) and then on More Information. This will open up the page info dialog.
First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)
Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.
This should hopefully resolve your issue, but also see https://support.mozilla.com/kb/Images+or+animations+do+not+show
Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

I used to live in Spain and bought music through istore, I now live in Ireland and have a new iPhone but the music I bought in Spain is not in my Libruary

I used to live in Spain and bought music in the iTunes Store , I have now moved to Ireland and have a new iPhone but the music I bought in Spain is not listed in my music nor is it in my Library. Can I get hold of this music or do I have to re buy the albums? I have not changed my apple I'd just my place of residence. Help?

This is a bit of a mess, because your billing address has to match the current iTS you are using. You also can't move items from one Apple ID account into another.

I have bought some albums in the past but they are all not in purchased section no more

hi all,
I have bought some albums in the past from itunes store but now it is stating i only have about 27 songs instead of about 250.
Can someone please tell me why this is and where the rest of the albums will be.
Thank you for your time.

Of course not. The caller wanting to take up a half hour of the already overwhelmed employee should be told they will be in line like everyone else and leave a callback number so the employee can call them back when his turn comes up.

HT1849 If i bought an album but now want the deluxe version do I have to buy all the songs again just so I can get the bonus material that says album only.

If I bought an album but now want the deluxe version do i have to buy the whole album again because som of the material says album only. That would mean buying the same songs over again.

Delete the three tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
tt2

I bought an album in the I Store and it shows there as a Purchased item. However, I cannot find the album in my iTunes and do not know how to redownload it. What should I do?

I bought an album in the I Store and it shows there as a Purchased item. However, I cannot find the album in my iTunes and do not know how to redownload it. What should I do?

If you are in a country where music can be redownloaded then it should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - that it where you can redownload items (as long as they remain in the store).

I just bought an album, but 1 song didn't work, how do I get that song?

I just bought an album, but 1 song didn't work, how do I get that song?
Any suggestions are appreciated, I would rather bot have to buy it all over again!
Thanks!

Try Store>Check for Available downloads
If this fails, then report the issue. They will resolve in a day or less.
http://support.apple.com/kb/HT1933

Bought an album but it wont let me completly download it..

i bought an album but could only download 6 of 8 songs..and itunes wont let me download the last 2 songs.. what should i do?

Hi,
Please try to download it from the below link and check.
http://www.adobe.com/downloads/other-downloads.html
Regards,
Anand

Help, I can't sync any music to my iPhone 5s or iPad 2 ! :( it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
Hope this makes sense and is helpful.

I have a new computer. i signed into itunes but my music isn't there. How do i get all my music off my old iphone to the new computer

I have a new computer. i signed into itunes but my music isn't there. How do i get all my music off my old iphone to the new computer so i can put all the music on my new one.
The guy at att told me that icloud would sync everything i had in my notes, calendar, and text messages to my new phone, but it only synced some of my notes, none of my messages, or calendar info.

Your music will only be where you put it. It will not magically appear on a new computer.
Copy everything from your old computer or your backup copy of your old computer to your new one.
If for some reason you cannot do this, then you can transfer itunes purchases from an iphone: Without syncing - File>Transfer Purchases
You can also redownload itunes purchases from icloud in some countires:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201272 i bought an album but the music isn't withit

Similar Messages

Maybe you are looking for