HT201272 I bought an album on itunes but it is missing a song.
I bought an album yesterday that I already had a song from as a single. This track is not showing as part of the album, and iTunes doesn't show that I have purchased this, so I can't download it again. I know I still have the song, but I'd like it to show in the album, and not have to get to it through the single. Does anyone know how I can do this? Feel slightly cheated as I paid full price for the album but it is missing a song.
If music redownloads are free in your country, delete and redownload it. If not, click here and request assistance.
(71030)
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I just bought an album on iTunes but didn't get the first two songs. I click on them to try to download them again, but get a message to authorize my computer. My computer is already authorized. How can I get my two missing songs?
Sometimes, there would be temporary connectivity glitches preventing you from downloading a certain track from the iTunes store - these are rare and usually resolve if you try back in some time. If it continues, contact Apple support mentioning the name of the problematic song:
https://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup -
I brought a album on iTunes but it will not download on the phone. Why not?
Hi, I have the same issue. Have you resolved the problem?
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I have tried everything I have read on the Internet about sync issues and restore etc and not there isn't a single song on my iPad or iPod touch. All of the songs are listed in my iTunes but are all greyed out, some have the cloud symbol next to them but lots don't and some say waiting.
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I just bought & downloaded an album from the ITUNES store. I clicked on the album itself, then ADD TO OWNER'S IPOD, which was plugged into MAC, but nothing happened.
see this
http://support.apple.com/kb/HT2519
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Peace, Clyde -
HT201272 I bought an album on itune and it got split into two albums
Itune display two same cover album with the tracks spread between the two. How can I merge them? I tried delete and re download...still split. Help.
Hi Roman2010,
Sometimes, iTunes may separate songs based on the data stored within the file:
There are three reasons why songs from the same album may not be grouped together
- The album names of the songs may differ slightly
- The songs from the same album may have different artists
- Not all songs in the album have the same "Album Artist" assigned to it
The following article may provide a resolution to your issue.:
Why aren't songs with the same album art grouped together?
http://support.apple.com/kb/TS1468
Thanks,
Matt M. -
why don't all the songs download when you buy an album?
Hello camp3199,
I am sure you are eager to download and listen to the album you purchased. If you click on the cloud next to the songs, it should start downloading the track. If the song does not download or is not visible in iTunes, I recommend the following steps.
First, I recommend checking to see if the download was interrupted. You can use the steps in this article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the album does not download after following the steps in that article, I recommend trying to download the album from the list of past purchases. As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again.
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I want my giftcard to be used on that.... can you take back the purchase ever and re purchase but so it goes on the giftcard?
Hello peacelovedance247,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario -
The rest of the songs work just fine, and when I go to authorize my computer, nothing changes. I would like to avoid having to buy the track twice, but I can't seem to get it to play. Is there anything I can do?
If music redownloads are free in your country, delete and redownload it. If not, click here and request assistance.
(71030) -
I am getting so frustersted. Not only have I connected her phone to the computer but when I try to transfer her purchases it only transfers her apps. Please help!!!
Transfer Purchases
File > Devices > Transfer Purchases
More Info Here > http://support.apple.com/kb/HT1848
Download Past Purchases
http://support.apple.com/kb/HT2519 -
Does anyone know how to fix this?
When you get your email recipt, click on report problem and tell them this exact thing and they should refund you. Only thing I can thing of it to restart your device
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just bought an album from itunes but it won't sync to my ipod. i was using a PC but am now using a mac. Is there anything i can do?
iTunes & iPod Hints & Tips
iPod: Frequently Asked Questions -
HT5012 I bought a cd on itunes but it doesn't download! What shall i do?
I bought an album on itunes but it doesn't download! What shall i do?
What happens when you try and download it?
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the question is i bought an album worth 120 but was charged 180 why
This is a user to user forum, you will need to contact itunes app store support, use the link in the bottom right of this page "Contact Us".
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i recently bought an album from itunes on my i pad but then i had to update my i pad so after every thing was done i try to redownload the album and icouldnt so what do i have to do to get that album back
Click here for information.
(33996)
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