HT201272 I bought an App in the store called IGigBook. Can't update
I have Apple's receipt that they emailed to me. However, It's not in my list of Apps to update on my iPad3 even though the app IS resident on the IPad3. What to do to get updates for this app?
If you downloaded or updated it since June 19th then you will have the current version (the current version is the only version of the app in the store).
Does the app itself have a settings and/or help option within it that shows the version number ? If you didn't have the current version of it on your iPad then it would appear in the Updates tab in the App Store app - a potential exception to that is if your iPad didn't meet the current version's iOS requirements, but as that is only iOS 3.2+ that won't be the case.
Similar Messages
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Someone else bought an app on the store on my new computer. I had already purchased the app before on my old computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again through MY account. When I click INSTALL it asks for ID, but it shows up automatically with the other person's ID, so I delete that and enter mine instead. I then click SIGN IN, but then it says "Unknown error", then I click OK, then it says "We could not complete your request. There was an error in the App Store. Please try again later. (4)". How do I get rid of all info of other people's IDs so I can get the app through my account again?
The app that I'm trying to download actually might have been a pirated app. But I deleted it, so why is it not letting me get it through my account?
Please help!
Thanksyou may delete this discussion. I fixed the issue
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I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.
Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again. -
Why can't I search the App Store on my iPhone 4S? All I can do is search the recommended ones from Genius. What do I need to do?
Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
Feel free to check up on the issue @ http://www.apple.com/support/systemstatus/
This outage started @ 5am est (~10 hours ago).
I'm disappointed in Apple's inability to do the smart thing, and post a notice in the header of the site, this is a user-wide issue, you don't just hide the fact it's happening behind a server status page. -
i bought 4 apps 1. the sims 3 for £4.99 2. fifa 14 premium pack for £2.99 3. plauge inc for 99p and monopoly for 69p i bought a £15 app store voucher and i only have £1.66 left but i should have £5.34 left please help me
Three possible causes:
- You got charged twice. On a computer go to iTunes Store>View Account>Purchase History and see what you got charged for
- Maybe the difference is due to tax. Again the Purchase History will list the total price including tax for each purchase.
- You had a negative balance (you owed money) before you redeemed the card.
If problems contact iTunes:
Contact iTunes -
I have bought an Item from apple store Called "Scarry Tribes , 19,999 sale !" . from develober Called "XYRALITY GmbH" Type: In App Purchase , and no thing added to my Account in the Game !!?
and if you cam Help Me I'll Copy the Invoice or Order number .. !While I am no fan of Best Buy and would not buy a lightbulb from them I doubt you issues have anything to do with your iMac and more to do with your lack of experience and simply getting bad advice. Judging by you post I suspect you have loaded your computer down with a lot of crapware and that has caused it's problems. For example running antivirus apps on a Mac not only is a waste of time, it's a waste of money, system resources and will eventually create more problems that it solves. Please begin educating yourself on the subject by reading Thomas Reeds articles on the subject, Thomas is a frequent and knowledgeable contributor to these forums. You can find his webpage at http://www.reedcorner.net/tech-guides/
The good news is here are absolutely no, zero, zippo viruses for OS X. There are other types of malware available (for example trojans) however they differ greatly from viruses in that the use has to download and install them, whereas viruses do not work that way. OS X is not like MS Windows and is extremely secure.
My suggestion at this point would be to clean your computer of the crapware (including antivirus apps) however before doing so please download and install EtreCheck and post its report. Then we can see how your computer has been configured and begin to give you some advice on the next steps. -
I mistakenly bought an app in the app store and i will like to know if i can get a refund on it?
I mistakenly bought an app in the app store and i will like to know if i can get a refund for it?
Click here and ask the iTunes Store staff for a refund.
(115692) -
I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?
From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help. -
like the title say:
Just bought 2 apps on the app store "bardbarian" and "Slayin", but now when i look at the history of what i bought it says i owe them ca 2dollars!!! help?!?!?!Untill the movie studios agree to allow past downloads of movies outside of the US, you aill always have to have a copy of purchased movies on your computer. If not, you will have to buy them again if you delete them.
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Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx
you may delete this discussion. I fixed the issue
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I purchased a business app in the store and I would like to reinstall it to my Ipad. I see the app icon, but when I click on the icon, I am asked to authorize the computer. After I authorized the computer, I am still unable to reinstall the app. ty
Jimmy RG
In the Elements Organizer 13
The key to all this is to click on/select/highlight the Album that you have created in Local Albums.
Then make sure that the Sort By: (in the row below the highlighted "Media" header is set for Album Order.
You should see a number at the top left of each of thumbnails.
Then, click on the thumbnail that you want to move, hold down the click, and drag the thumbnail to the wanted new location
in the line up of thumbnails.
Often I had to press down hard on the drag.
Please let us know if that worked for you.
Also, in Edit Menu/Preferences/Keyword Tags and Albums/Enable Manual Sorting Options, I set all for manual.
ATR -
I bought the app peru tv in march. Sometimes it stays idle when downloading a tv channel so I ended up deleting the app and reinstalling it. Today I can't even find the app in the store. Please help. I contacted the camadu app support but they haven't replied regarding problems with channels and lost app
In order to properly upgrade the OS of your Mac. 10.1 Puma is really old. Your Mac has to meet the tech specs for Lion: And it would probably need to be a clean install. If you recently purchased Lion. Call Apple Care CPU and ask them to be sure. You get 90 days Free of phone support. 1-800-275-2273
Apple - OS X Lion - Technical specifications
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply. -
I want to put an app on the store..can anyone advise of any hidden costs I should take into account?
I want to put an app on the store and was wondering if anyone can advise of any costs (hidden as well) that you think I should be aware of....thanks
Hello Folks!
I hope you all are well. I am new to this so please kindly help me if you can. I am goin to take the ACMT exam very soon and planning to undertake 2 x exams i.e. 10.7 troubleshoot 9L0-063 exam as well as 9L0-010. Is there any training material other than the Apple official material (I bought it already)? Have you guys done the ACMT? What is the format of it? Is there any material do you have that you think you can help me with?
I would really appreciate any help in this regard.
Thank you all -
I can buy apps in the store... But when i try to buy in app purchases then i cant.. I have no restirction on it and i wonder why... I bought it before it was ok... But now even i try change my cc but still the same.. I can buy apps in the store but not in app.nit always tell me to contact itune support to complete the transaction.
I try create a new id to use itune giftcard.. I could buy the in app in the first try.. Then i rdeem more money into it afterthat i cant buy it anmore.. Same as when i use cc...
Anyone experience this ?Yes I did. but still they dont know much. i just provide more information to them and i'm still waiting for the reply....
one thing.. i register a new account and use itune giftcard it in... i could purchase the inapp... after that i decided to buy more itune card. then after i redeemed it, i can't buy it again just like when i use my cc with my old account. it keep asking me to contact the itune support/ = =" -
when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?
If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com
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