HT201272 I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?

I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?

Nope not there i dont know what to do

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My iphone 4 is from telus can, and i got the sim to activate it, but i want to use it with my att account. how can i do this?

hi my iphone 4 is from telus can, and i got the sim to activate it, but i want to use it with my att account. how can i do this?

contact telus as to how you get it unlocked

I'm trying to uninstall firefox and reinstall it as it keeps freezing, but it wont close and so I cant reinstall it. How can I fix this?

For the last fortnight or so, firefox kept freezing, but it would always fix itself within a minute or so. I did a computer scan and everything was clean and I reduced the number of tabs I had open to try and speed things up, but even when I had only one tab open, it would freeze. Today, it froze and hasnt fixed itself even after 5 hours, and after ive restarted my laptop. A message keeps popping up about 'a script has stopped working' and whatever I press makes no change (stop script, or continue). Im trying to uninstall and reinstall firefox, but I can't uninstall it until the programme is closed. But I cant close it as it is completely frozen. How can I fix this?
Thanks in advcance.

Usually uninstalling and reinstalling only helps if the program files are damaged. When the issue if an add-on or setting, then you wouldn't expect to see any change. (I am assuming that you do not remove all your personal data, as that would blow away your bookmarks.)
If this started after you installed Firefox 27, do you want to test whether Firefox 26 still works smoothly? This article has a link to download the installer from Firefox 26 (you need to visit using Firefox 27 to get the link): [[Install an older version of Firefox]].

I am using i 4 phone. recently I had a problem with my lap top and had formatted hard disk of it. Now I want to use sync data in my iphone back to itune n my lap top. how can I perform this task with out loosing data in my i phone.

I am using i 4 phone. recently I had a problem with my lap top and had formatted hard disk of it. Now I want to sync data in my iphone back to itune on my lap top. how can I perform this task with out loosing data in my i phone.

Hey floridiansue,
Do you have an installed email program such as Microsoft Outlook? If your email is through an online login, such as Gmail, etc, then one will have to create an email association with a program such as Microsoft Outlook on the PC for this Scan to Email system to function.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

HT4993 hi ihave the sprint iphone i bought it on ebay but i will use it at turkey i need the unlocked phone how can i unlocked this phone i am not living in usa please i need help

hi ihave the sprint iphone i bought it on ebay but i will use it at turkey i need the unlocked phone how can i unlocked this phone i am not living in usa

Return the phone to the seller for a refund and buy a phone that is already unlocked or will work in Turkey

My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Or you can use third-party software like Phone to PC to transfer your music.

We got 2 new iphones one for me and one for my mom i synced mine and it backed up, when i did my moms first sync everything got wiped out and it turned into my phone how can i undo this there is no back up except mine ios 5.0.1 iphone 4s

we got 2 new iphones one for me and one for my mom i synced mine and it backed up, when i did my moms first sync everything got wiped out and it turned into my phone how can i undo this there is no back up except mine ios 5.0.1 iphone

I have 3 iPhones and 3 iPod syncing without problems on one computer.
Go to Settings > General > Reset > Reset All Settings.
On your mum's iPhone go to Settings > General > About > Name - put in your mum's name so that iTunes can tell them apart.

My itunes library is empty but i want to upgrade my ipod without losing my music. how can i do this? please someone HELP!!!

i recently got a new laptop so my itunes library is empty but i want to upgrade my ipod without losing my music. how can i do this? please someone HELP!!!

but i got music from my old laptop and my little brothers laptop so basically its no way i can take whats already on my ipod and put it on my computer and drag and drop it to my new itunes library

I accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to my regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise. thank

i accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to the regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise? thank you.

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?

My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?

If you are sure that you have sound in other apps - and if you can still hear keyboard clicks and get notifications, then system sounds are not muted. Try this and see if it works.
Close all apps completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

My husband and I have our iphones and icloud set up. He is getting all my text messages coming through to his phone, how can i get this changed so it does not happen? does it have anything to do with icloud?

My husband and i have our iphones set up. He is getting all my text messages that are coming through to my phone, how can i elminate this problem? Does it have anything to do with out icloud?

Well, you use the different accounts such Phone Numbers, email addresses. And make sure that your iPhones have no receipient address in common, then you can avoid this issue.
I use iMessage on my iPhone, iPad, MacBook Pro, iPod touch.
Each of them has a individual address to receive messages, so they won't combine all the messages among all the devices.
Try this, if it doesn't work, tell me, I'll figure another way out.

My fiance and i share 1 icloud account on 2 iphones, after the ios 7 update he can now see all my messages on his phone, how can i fix this?

my fiance and i share 1 icloud account on 2 iphones, after the ios 7 update he can now see all my text messages that I type on his phone, how can i fix this? I don't see any of his, just the other way around. The icloud account is in my name.
also, would this affect being able to facetime each other?
Thanks!!

we do what your doing... we use the same ID for "Icloud".
We do NOT use the same ID for: Face time and Imessage

I recently reset my computer to factory settings. I re-downloaded iTunes, but lost most of my music and all of my playlists in both iTunes and my 4S. How can I get this back?

I recently reset my computer to factory settings. I re-downloaded iTunes, but lost most of my music and all of my playlists in both iTunes and my 4S. How can I get this back?

Restore your media from the backup of the computer created prior to restoring the computer.
You did create a backup, correct? Not doing so would be extremely unintelligent.
iOS devices are NOT backup devices.

HT1349 my itunes player is skipping?how can i resolve this issue??

my itunes player is skipping?how can i resolve this issue??

See if anything here helps you: http://www.apple.com/support/itunes/troubleshooting/
perhaps http://support.apple.com/kb/TS1362 or one of the other troubleshooting articles linked there?
Message was edited by: EZ Jim
Mac OSX 10.8.2

My daughter and I have an iphone - my messages are appearing on her phone - how can I stop this?

My daughter and I have an iphone - my messages are appearing on her phone - how can I stop this?

You are apparently both using the same Apple ID. Change her to a different Apple ID and this will stop.

HT201272 I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?

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