HT201272 I bought van Morrison album but it doesn't play , it shows in my purchased but doesn't work . I bought from same artist just one song and it plays fine but album doesn't work, thank u

unfortunate I can't download this item that I have purchased it 11/10/12, please credit $10.70 toward my visa. thank you Order ID: MHKD9W693B Receipt Date: 11/10/12 Order Total: $10.70 Billed To: Visa .... 0337 Your receipt No.155041685384

These are user-to-user forums, you are not talking to Apple here.
Do you mean that you can't download it or that you've downloaded them but the tracks don't play ?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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HT5312 Ok look these solutions are super complicated and I tried all of them and they don't work I just wanna buy a song ok just one song and it won't let me cause I don't have my questions and a answer from a robot is not going to help me so a real pers

Ok look these solutions are super complicated and I tried all of them and they don't work I just wanna buy a song ok just one song and it won't let me cause I don't have my questions and a answer from a robot is not going to help me so a real person plz

There are no robots here. Everyone here is a "real person", a user just like you. How about telling us what the problem is that you are experiencing when you try to buy a song? If you mean that you have forgotten your security questions, go to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
https://discussions.apple.com/docs/DOC-4551
Regards.

Every picture I import changes from one simple photo to 16 pictures when I try to move them to a folder. Why? I can import from my iphone or my camera and they import fine but then I can't move them anywhere without this crazy page of 16 photos appearing

When I import pictures from either my camera or my iphone via photo stream then attempt to place them anywhere; in a folder for instance, the picture appears in the new folder as 16 small individual identical pictures. The tiny pictues are like a kalidescope and there is no way you can see them or work with them. What is happening? Why are they changing in this wacky way? I'm not very familiar with iphoto or Mac's in general but I'm not doing more than clicking import to import and dragging them into folders.

If you want help with what you are doing you have to tell us what you are doing, how you are doing it and what you have.
iPhoto does not modify anything during import - it makes a bit for bit copy of the original
What version of iPhoto and of the OS do you have? What camera? What mode are you shooting in? (I have an older Sony camera that do this in one mode)
How are you moveing photos and to where (in iPhotoi it is not possible to have photos in folders - folders only hold other folders or albums)
In short we can not see your or your computer and we can only work with details you provide - and they must match iPhoto language
LN

Music disappearing to cloud/multiples of one song/entire album gone but one song and not in cloud

I noticed yesterday that some of my music has disappeared into the cloud and it shows 9 copies of that one song when I only have one and another entire album is gone except for one song and the rest of the album that disappeared is not in he cloud. How can I get this fixed?? does anyone know why it's doing this? Can I get the album back that has disappeared? Is anyone else having this issue??

Could be a corrupt download of that Song...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

TS1389 I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works.

I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed?

Your latest purchase could be corrupt...
Try this...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Have purchased an album on i tunes but one song will not play. Tried to authorise the computer to play it but still not doing it

Have bought new Now 35 album and one song won't play because it says it's not authorised on my computer! I have gone through the authorisation process but it still won't let me play the song. Does anyone know what I can do next? I did already download this song originally from You Tube but have since deleted it in case this is the cause of the unauthorisation.

Delete and redownload it if doing so is free in your country.
(86429)

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

I am using Adobe Photshop Elements 11, I just transferred all of my data from an old computer to a new computer, all my pictures and documents transferred fine but, my albums are missing and the date and time that is usually under the picture are missing.

I am using Adobe Photoshop Elements 11, I just transferred all of my data from an old computer to a new computer, all my pictures and documents transferred fine but, my albums are missing and the date and time that is usually under the picture are missing.. How do I get them back?

Hi,
Which operating system are you running on?
The date & Time can be displayed by going to the View menu and checking Details - also File Names if you want them displayed.
The Album information is saved within the catalog so it sounds as though you didn't do a catalog backup on the old computer and a catalog restore on the new computer which is the recommended way of transferring elements data. Did you just copy the photos over?
Brian

When I import some of my cd's they have multiple album images but have just one song from the cd because of a guest performer. How do I keep the cd from "blowing up" like this? eergh

When I import some of my cd's they have multiple album images but have just one song from the cd because of a guest performer. How do I keep the cd from "blowing up" like this? eergh

for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer.

My ipod froze so I restarted it. it happened again, so I restarted it again, and it was fine but then it ran out of battery. Now when I plug it into the charger it, the Apple sign comes up for 5 seconds then that's it, it doesn't turn on. help please?

My ipod froze so I restarted it, but then it happened again, so I restarted it again, and it was fine but then it ran out of battery. Now when I plug it into the charger it, the Apple sign comes up for 5 seconds then disappears, it doesn't turn on or come up with the charging sign. Is it not going to work again, or is ther something I can do? Please help.

I have the same problem, and my Ipod turned off (when I held the home and power button)
but then when I held down the home button (after turned off) nothing happened, the screen is still black.
Do you know what I should maybe do?
Thanks is advance

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black!!

It's happened to me before as well. Try holding both lock(top right) and home buttons simultaneously until u see a slight flash of wight then just reboot it normally. If that doesn't work try restoring your device from itunes

Play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

TS3048 I'm having a difficult time getting my wireless keyboard & trackpad to work w/my iMac. I just changed the batteries on both devises but for some reason, after turning on and seeing the green light flash on both devises, won't connect to iMac. Pleas

I'm having a difficult time getting my wireless keyboard & trackpad to work w/my iMac. I just changed the batteries on both devises but for some reason, after turning on and seeing the green light flash on both devises, both won't connect to iMac. Please help...

Hello:
Try resetting the SMC:
http://support.apple.com/kb/HT3964
Barry

I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

what's creative cloud 6? do you mean cs6?
what version of acrobat pro do you have installed and what are you clicking to start it?

Having trouble deleting songs from iPod 6th Gen. HELP!!. Of course i have tried highlighting the songs and then pressing delete but it still doesnt work.

Of course i have tried highlighting the songs and then pressing delete but it still doesnt work.
HELP! !

hiya!
hmmmm. some other connection issues have been known to cause the -69, although under those circumstances people more typically get the "disk cannot be read from or written to" error message.
working on that theory, let's see if anything in this document helps:
"Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
love, b

HT201272 I bought van Morrison album but it doesn't play , it shows in my purchased but doesn't work . I bought from same artist just one song and it plays fine but album doesn't work, thank u

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