HT201272 I changed my apple ID and password because my credit card was hacked. Now the apps that I purchased with the old ID cannot be updated, nor can I sync them to my new iPhone. Is there a way I can retrieve apps that I purchased?
I have a different apple ID and password and now I am unable to sync my apps to my new iPhone. How can I retrieve some of the apps that I purchased using the old ID?
Go to Settings>Store (or iTunes and Appl Store) and sign out and sign back in. If problem go to Settings>iCloud and make sure you are signed into the new iCloud account. You may have to create a new iCloud account.
Similar Messages
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Can anyone offer any advice?
The songs belong to the owner of the itunes account from which they were purchased.
Your computer would have to be authorized to her account. -
Hi i have an I pod and i had used it as hard disk also. Now when ever i connect it with my Laptop it shows restore to factory setting....i wanted to knwo is there any way i can save the data which i had already stored in the I pod. I dont want to loose that data???
sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde -
I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
After successfully changing my Apple ID and password on my MacBookPro, I can no longer connect with iCloud on my iPad2 or iPhone 4. Both devices have the latest OS updates, although the MBP is 10.5.8. When attempting to connect with iCloud, Settings has my old ID, and won't allow me to change it mnually.
I'll surly appreciate a solution!Well, first of all, your MBP can't work with iCloud, you need Lion (10.7) to do that. So it shouldn't matter what you did on your laptop.
There may be some confusion here. There is the Apple ID that your iTunes uses to buy things at the app store as well as songs and video. Then there's there ID used for iCloud. They are not necessarily the same. When you say you changed the Apple ID and password on the MBP, that was for iTunes (since it can't use iCloud). Or did you access iCloud with a browser and change things that way? -
I changed my apple id and password on my computer how do i change it on my iphone
I changed my apple id and password on my computer. How do I change it on my iphone.
Welcome to the Apple Community Amy.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account. You may have already done this.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I have changed my apple ID on my Mac, but it has not transferred to Iclound on my phone or Ipad, how do I do this, as the option for my apple ID in the Icloud section cannot be changed on my device and it is showing my old ID can anyone help
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
How do you change your apple id and password on your iPhone?
How do you change your apple id and password on your iphone?
To change your Apple ID go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in with the ID you want to use. To change the password go to https://appleid.apple.com/, click on Manage you account to the right, sign in, click on Password and Security on the left, the Change Password on the right. If you change your password you will need to sign out on your phone, then sign back in using the new password.
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I change my apple Id and password in the Apple's website but I can change it in my Iphone. How can i change my Icloud ID ? Help!!!
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?
Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone. How do I get rid of the old Apple ID when it comes to upgrading apps.
I have been into setting>store and signed out and signed back in and it still asks for old ID and password.Everything you've had up to now has been tied to your old Apple ID. You cannot switch it over to a new Apple ID. You should contact iTunes support to help you with this:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
For Mac App Store: Mac App Store Customer Service.
For iTunes: Apple Support for iTunes - Contact Us -
Went to Apple Support website & changed my Apple ID and password successfully but when I went to my iPhone 5c to close Find My iPhone I was asked to give the password of the OLD Apple ID, which no longer exists. I went back to Manage My Apple ID and tried to use the new ID. I was told it was recorded as my backup ID. How do I get the ID to go across all apps.--to sync?
You need to do the following to delete the iCloud account from your device:
1. Go back to Manage your Apple ID and EDIT your Apple ID back to the old email address. This is temporary. Do NOT VERIFY it, do NOT change the password: Apple - My Apple ID
2. Go to Settings>iCloud on your iPhone, and scroll to the bottom of the screen and Sign Out/Delete the iCloud account . Type in your current password when asked. Follow the prompts to complete the sign out/deletion.
Also, sign out the old Apple ID from Settings>iTunes & App Store, Settings>Messages, Settings>FaceTime
3. Go back to Manage your Apple ID, sign on with the old Apple ID and current password, and EDIT the Apple ID back to your new Apple ID (you may have to verify it again).
4. Go back to Settings>iCloud and sign on with the new Apple ID
Sign onto any other apps with the new ID as needed
Cheers,
GB -
HT204053 I recently changed my apple Id and password, how do I change it on my iPhone?
I recently changed my apple id and password. Now my iPhone
Is saying that iCloud has not been backed up. How do I change
The apple id on my iPhone?you have to go to the itunes store with your old apple id and password and look in purchased apps
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Is there anyway to change your apple ID and password?
Is there anyway to change your apple ID and password?
Apple ID Support - http://www.apple.com/support/appleid/ -> Apple ID FAQ -->
"How do I change my Apple ID Name or personal information?
You can change your Apple ID Name at My Apple ID. Select your country and language, enter your desired changes, then click the Continue button. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address. See How to change the name you use for your Apple ID if you'd like more information." -
I changed my apple id and password online, but my iphone still has the old id and now it won't accept either the new or old password
To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.
If you are changing to a different iCloud account and need to migrate your data to this new account, when you are prompted about what to do with the iCloud data be sure to select Keep On My iPad. Then when you sign into the new account, when prompted choose Merge. This will upload the data to the new account.
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