HT201272 I don't have "purchased" on my Navigation Bar so I cannot reload my bought movies
I lost my bought movies when I updated iTunes and I tried to follow the instructions on how to get them back but I don't have the Tab "Purchased" on my navigation bar. It stops in iTunes U.
What country are you in ? Films (and music) can't be re-downloaded in all countries (this page lists what can be re-downloaded where) - and even where films can be re-downloaded not all film studios have agreed to it. Have you not got copies of them on a backup ? And if you only updated iTunes and not your whole OS, then are you sure that they are not still on your computer, just not in iTunes - have you tried searching for them by name (or part of their name), and if you find them you should be able to add to them to your computer's iTunes via File > Add To Library
Similar Messages
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Hi there,
I have purchased a pre ordered album, however I cannot download it to any of my devices at all! I've tried using the various links given to me but nothing happens, and I've tried downloading it ion my laptop using the function 'check for available downloads' but it tells me that all my downloads are up to date!
The album came out on 15th July The Pet Shop Boys new album and I still haven't been able to get it, please help
:o)
Liza JayneDoes it show in the Purchased tab in the iTunes store app on your phone, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading ?
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I have a macbook and want to watch netflix on my tv, but i don't have an hdmi connection on the tv, just RCA. I bought the mini-display port to VGA. What do i need to connect it to RCA input on my TV?
There is a VGA adapter to TV S-Video RCA Out Cable for PC Video.http://www.amazon.com/VGA-Adapter-S-Video-Cable-Video/dp/B000Y7T5UU/ref=sr_1_7?s =electronics&ie=UTF8&qid=1316369974&sr=1-7
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cloud has appeared on my laptop although Iam not aware of having downloaded it: as a result only the items I have purchased appear in my library and i cannot access all the songs I have imported from my own CDs. How can I find them?
If the music is purchased through iTunes:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
If the music is not purchased through iTunes:
Senuti — Recover music from your iPod, iPhone or iPad to your Mac -
I have an iPad that was setup on a laptop that has been reimaged. The iPad then had a password put on it and my kid who doesn't rememer the password. Since I don't have the original laptop with iTunes installed I cannot reset the iPad to the factory default. Any suggestions on how to reset to the iPad?
Thank youTry recovery mode. I think this should work. You can read the instructions here.
http://support.apple.com/kb/ht4097 -
I had to replace my computer recently as a power surge fried everything, including the desktop on a ups. I found some of the music I previously purchsed missing so I went to the support pages and found how to download previously purchased stuff. I follow the instruction to "you don't have any...
If you haven't done so already use the menu Store > Sign In...
Select iTunes Store in the left-hand column of the iTunes window, then select Purchased from the Quick Links panel on the right.
Click Music and Not on this computer to show your available past music purchases.
tt2 -
I don't have space on my iPhone and iPad anymore.. So I bought 10GB on iCloud and backup both devices. So what I wanna know is can I delete my apps and pics in order to get more space on my devices?
You can delete apps (which will also delete their content), but they will only be redownloadable whilst they remain in your country's store - none of your iTunes downloads (apps, music, ibooks etc) use any of your iCloud storage, iCloud is for your backups (e.g. app's content, camera roll photos, messages, homescreen layout).
To delete an app, press and hold any of the apps and after a couple of seconds or so they should start to shake. Then press the 'x' in the left corner to delete the ones that you don't want, and when you've finished deleting press the home button so as to stop the shaking. If you don't get the 'x' on any of the apps that you've downloaded (you can't delete built-in apps) then check that Settings > General > Restrictions > Deleting Apps isn't set 'off'
You can delete photos from your iPad, but if you want them back then you should copy them to your computer first.
Copying photos to a computer : http://support.apple.com/kb/HT4083
You can also copy your downloads (apps, music, films etc) to your computer's iTunes by connecting your iPad and/or iPhone to it and doing File > Devices > Transfer Purchases. -
Have purchased apps and add on's on ipod touch want to move to IPAD
I just purchased a brand new ipad. I have purchased apps from my ipod along with add ons I purchased. I have tried Icloud but it doesn't sync from the ipod to the ipad when signing in with the same game center ID. I synced the ipad via Itunes to the Ipod but the add on's don't show on the Ipad only the Ipod, what am I doing wrong? This is frustrating.
When you really think about it the whole thing makes sense. Your playing the game on your device not in the cloud. For instance, the reason you can use documents in the cloud to start a document on one device and finish it on another is because it is being backed up on the device. The game you are playing is on the device. For that to work the manufacture of the app would have make a way for you to upload your app data inot from you game into their server. You probably who have to have an internet connection to upload your game data to a sever. That probably would mean signing in with an account to continue your game on another device.
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I cannot save any files anywhere. I always get the message "You don't have permission to save in this location. Contact the administrator to obtain permission. Would you like to save in the {} folder instead?"
I have created a clean profile in Profile Manager, and used the Reset Firefox tool. The only way I can save files is to use another browser. IE and Chrome have no problems saving files to the exact same folders.
This seemed to have started with the last update on 10/5/2013.Maybe something changed in the program shortcut you use to start Firefox. Can you check right-click > Properties > Compatbility tab and make sure nothing is selected there?
''I've never tried this myself, but the forum has a standard set of steps for a "clean reinstall" of Firefox to replace damaged program files. During this process, you are not removing personal settings, but you are removing some shared add-on folders, which would affect Windows Media Player and perhaps other plugins/extensions installed that way.''
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete (or if you're nervous, move or rename) the Firefox program folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox (32-bit)
#**C:\Program Files (x86)\Mozilla Firefox (64-bit)
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Does that help? -
I don't have a CD import icon in ITunes therefore, cannot import/playback CD's. How do I fix this?
I do not have a CD playback icon in ITunes in the lower left-hand corner. As a consequence, unable to import music from a CD. How can I fix this?
I don't have a CD import icon in the lower left-hand corner either, because there isn't one.
When you put a CD in your computer's CD drive, iTunes will open up a window such as this;
and as you can see, Import CD is shown in the top right side. Alternatively, if you have the sidebar showing, you will see this instead:
but which still has Import CD in the same place as before. -
TS1702 I have purchased sky sports for my ipad and cannot get it set up
I have just purchased sky sports for the ipad and cannot get it set up, the only thing I manage to see is sky sports news, can anyone help please
Try restarting the iPad (the red "swipe to power off", then power back on). That may get the movie to appear in the Videos app. If not, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I have had an iphone 4g for about six months. I had purchased around 250 songs from itunes on my previous iphone. When I got the new phone and synced with my nike running, most of the songs transferred. Most of them are in my store but are listed 2-3 times. some of them are in bold print, others in light print. When i'm running, the songs skipped over and only play the ones in dark. I have no idea what to do to get all of the songs backk that I bought. Jessica14
Hi ozzie329,
Welcome to the Support Communities!
I would suggest you transfer your iTunes purchases from the iPhone to the computer first.
Then in your iTunes library on the computer, find and remove the duplicates.
Then resync to your Nike.
Here are a few articles to help you do this ...
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
How to find and remove duplicate items in your iTunes library
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
I hope this information helps ....
Have a great day!
- Judy -
HT201272 I don't have this option in iTunes preferences - "Show iTunes in the Cloud Purchases"
Why can't I see this option in my iTunes preferences?
I have ever other option as described in the documentation for iTunes 11, but not this one.
Does anyone have an explanation for this?
I'm running iTunes 11.0.2 on Mac OSX 10.8.2.Hi ozzie329,
Welcome to the Support Communities!
I would suggest you transfer your iTunes purchases from the iPhone to the computer first.
Then in your iTunes library on the computer, find and remove the duplicates.
Then resync to your Nike.
Here are a few articles to help you do this ...
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
How to find and remove duplicate items in your iTunes library
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
I hope this information helps ....
Have a great day!
- Judy -
I have purchased an adobe product and now I cannot access it?
I had adobe installed on my computer and now I cannot access it. Every time I try it asks me to buy the pro program
Perhaps we can help. The problem might be coming because Adobe have lots of things and you are using the wrong "Adobe".
So, what is the "Adobe" that you purchased?
What is the "Adobe" you are trying to run?
Please give the full name of both. -
I have been trying to update Firefox on my Mac desktop and laptop. When I complete the download and try to drag the icon to my applications folder, a message appears "this operation cannot be completed - you do not have permissions to access some of the items." I don't know what to do and would like to update my firefox, the version I am using is very old
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.
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