HT201272 I had purchased the SnoreMonitor Pro in the past and now the have changed their app name to SnoreMonitorSleepLab and when I try to redownload it, it's asking me to pay again

I had purchased this app in the past and now when I try to redownload this app again it turns out they changed their name and so now itunes is asking me to pay again for downloading the app again.

Have you tried booting from the Recovery HD to reinstall Lion?
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
You will need the Apple ID and password used to purchase Lion. If you have not purchased Lion, then you will need to purchase the Snow Leopard DVD and install Snow Leopard then update it to 10.6.8 to access the App Store where you can purchase and download Lion under your own Apple ID. Or you can purchase the Apple USB Lion installer flash drive at any local Apple retailer or the Online Store.

Similar Messages

Hi everybody, I am in Turkey on a long assignment, I need help solving a big problem on my macbook pro os 10.9.3. The other week my wife visited some website and now we have a redirect virus of some sort, and every other time when we click

Hi everybody, I am in Turkey on a long assignment, I need help solving a big problem on my macbook pro os 10.9.3. The other week my wife visited some website and now we have a redirect virus of some sort, and every other time when we click on a link or anywhere on the page we are redirected to this casino web site, https://casino.7bets10.com/tr/?from=hy9yKXD43jSC-8Oxbw4femNd7ZgqdRLk-dHJpeG9uaXR l. Its the same whether on Chrome or Safari. Does anyone have a solution, thank you!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
Copy a line of text in this window to the Clipboard.
Paste into the window of another application.
Wait for the test to run. It usually takes a few minutes.
Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' \*AutoCad \*dropbox \*GoogleDr\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download????

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????

- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Magic Mouse question. I have set this in Preferences by ticking Swipe between pages with one finger and also Swipe between full-screen apps with two fingers, however when I try to do the latter, the 2 finger swipe will take me only to the dashboard and

It's a Magic Mouse question. I have set this up in Preferences by ticking Swipe between pages with one finger and also Swipe between full-screen apps with two fingers, however when I try to do the latter, the 2 finger swipe will take me from the app that I am on to the dashboard only and not to my other open apps.
I also find that Smart zoom only works with some apps, for instance not with Word docs or email.
How can I correct this please?

Just figured out it also does not work with the Mail app.

TS1587 Hello, I downloaded an ntfs systemfile from tuxera and used it to convert a usb stick, my imac froze a while after so I turned it off the on and now I have blue vertical lines on boot up and the a white screen with lots of tine blue symbols, need h

Hello, I downloaded an ntfs systemfile from tuxera and used it to convert a usb stick so I could put more than the fat32 4gb on, my Imac froze a while after so I turned it off the on and now I have blue vertical lines on boot up and the a white screen with lots of tine blue symbols after, mouse pointer moves but thats about it.
Have used R and cmd to get a menu up but once I choose one of the four options my mouse is rendered useless and I cant get any further, have downloaded, to another usb stick recovery disk assisstant and am trying to use that in conjunction with the lion option on the previously mentioned screen, computer was responding really slowly and has now frozen on the terms of software license agreement (maybe the last hurdle!) can anyone pleeeeeease help!!!!!??????

It's likely that the boot drive is failing, or that there's some other hardware fault. Run the Apple Hardware Test.
Intel-based Macs: Using Apple Hardware Test
Even if the test is negative, you should make a "Genius" appointment at an Apple Store to have the machine tested more thoroughly.

Just got my ipod stolen and now I have changed all my passwords assigned to that ipod, can the person who stole it see my updated emails?

Just got my ipod stolen and now I have changed all my passwords assigned to that ipod, can the person who stole it still see my updated emails and also can they see my facebook, although I changed the password to that too.

If you changed your facebook password they will not be able to login to your Facebook account.
Of course, other Facebook users may be able to see some of Facebook information depending upon how you have your privacy settings configured.

Not sure if this is the correct area but I synch my iphone and now I have a photo library on my phone and can't delete those photos and it has taken up all my storage

I backed up my iphone to my computer and now I have a photo library on my phone with all of the photos from my computer and it has taken up all of my storage on my phone. I can not delete the photos from my phone. How do I fix this?

Thats because you have selected to sync the pictures too in your iTunes library. You won't be able to delete these from iPhone. You will have to uncheck it under iTunes, under sync options. Or remove the pictures folder there, or move all the pictures from that folder to other location, and sync again, the pictures from your iPhone then will be gone.

I have an I phone 4s, have had it little over a month and the charger is no longer working. Now I have to return it at my inconvenience and wait for a replacement. I am very disappointed considering it is Apple. Has anybody else had this problem?

I have an i phone 4s, I have had it just over a month. The charger is not working and it has to be returned. Very disappointed considering it is Apple I expected better and have never had this problem with any other phone. Now I have the inconvenience of having to return it and waiting for a replacement and in the meantime I'm without a phone. Has this happened to anyone else?

Wow, life is certainly tough for you.
S***t happens. That's why there's a warranty.

I upgraded from OS 10.4.11 to 10.6.8 and now cannot print to my Epson Stylus Photo RX595. When I try, I recieve the following error message: Error:/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr failed. Is this a driver issue?

Is my inability to print from my Intel iMac with OS 10.6.8 related to a driver problem? I checked the Epson website for up-to-date drivers, but they appear to only have print drivers good through OS 10.5x. I did the Apple software update yesterday so everything is up-to-date. Is there no support for the Epson RX545 under OS 10.6x?

When you upgrade from a previous OS there is always a chance that you will bring some setting that is not compatible with the new OS. This can be the driver as noondaywitch suggests but it can also be the core printing system. In the case of the latter, it is a good idea to reset the printing system when a core error occurs. Note that the reset sets the printing system back to default and removes your currently installed printer and scanner queues. But it does not remove the supporting drivers, so you only need to install the driver again.
How to Reset the Printing System
1. Open System Preferences > Print & Scan/Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse
4. Click the "Reset printing system ..." popup
5. Restart your Mac
Just one additional thing to note. In checking the supported printer list for 10.6 from Apple, your RC545 is not listed so running the Software Update will not provide you with a driver for this printer. So if Epson does not have a driver for 10.6, and it appears that Apple does not provide one, then what you have already from the previous installation is it. And if this doesn't work, then you may have to look at either an alternate driver or getting another printer. But let's wait and see what happens after the reset.

I cleared my browsing history now I can't get into my E-mail. When I try I receive a security box asking for user name and pass word. I click on the enter button, nothing happens. IE works. I removed part of Mozilla and reinstalled it. This did not help.

When I start Firefox, a box appears stating (exc in handl: type errow: brw is undefined). Once I click on the O.K. Button, Firefox appears.

Please see solution in http://kb.mozillazine.org/Problematic_extensions
for "McAfee Site Advisor".
(Windows): For best results you should uninstall '''McAfee Site Advisor''' from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

Just tried updating software, through my Macbook Pro, and now i have to restore my phone, why? and how can i avoid restoring it?

please help!

what would you like us to do for you? You need to restore. No way around this.
Since no one in their right mind wouldn't have backed up their device before doing something major like updating their iOS version, once you get your phone working again, simply restore it from the backup you made before upgrading.

HT1267 my iphone restored automatically, and now i have lost everything, including apps, contacts, texts etc...i cannot retrieve apps from my itunes as my new itunes did not have all the apps, due to rebooting my comp..can someone help on how i can retrei

My phone automatically restored, and now i have lost everythig apps,contacts,texts..i mean everything.... and my itunes does not have anything as my computer had to be reboot,due to a new hard disk...
Can someone help,i really need my contacts back asap....

well i put my phone on charge, when the connect to itunes icon appeared.therefore, resulting in restorage of the phone.
The prompt to connect to iTunes is automatic, but not the restore process. You must manually select restore. There is no automatic restore.
in order to re-download apps, i will need to re-purchase...and i cannot afford the amount,
Read the link I provided. Had you done so, you would know you do not have to re-purchase apps when re-downloaded.
but to be honest, i am concerned about my contacts. which have completely disapeared and i just want them back.
Unless your contacts were synced with a supported address book app on your computer as designed and intended and your contacts were included with your computer's backup, or unless your contacts are available online with a free Apple iCloud account, with a free Yahoo account, or with a free Gmail account with all providing the ability to sync contacts over the air, your contacts are gone.

I'VE broked my new iphone 6 with an back up from an iphone 4s on the itunnes and now i have the icloud from that iphone 4s. Please help me

I bought a new Iphone 6 from store. I've connected my icloud adress and apple id. All was great. But the problem is that i connected the iphone 6 on itunes and there i had a back up from my last iphone 4s , that was bought from a friend. And the Iphone 6 did that back up and now I have on my phone another icloud account and I can do nothing, I don't now what to do to restore to factory settings. AND THE IPHONE 6 IS NEW, BOUGHT FROM STORE!!!!! PLEASE HELP ME, WHAT SHOULD I DO?

You don't have to activate the new iPhone with any backup. Just set it up as new and then use Settings > General > Software Update to update it to iOS 8.2. After that completes put the iPhone back into setup mode with Setting > General > Reset > Erase All Content and Settings.
You can now setup your new iPhone and restore it to your current iOS 8.2-based backup.

Ive backed up my phone and restored it after updating the software and now a lot of my apps have waiting next to them and i cant access them from the interface

Ive backed up my phone and restored it after updating the software and now a lot of my apps are greyed out and i cant access them via the phone interface
I can only access them via the App store

I did plug it into itunes and then backed it up to the cloud (im actually wondering if thats my problem)
then restored it from the cloud.
Maybe I should restore it from the computer (when its plugged into itunes?)
thanks sberman

I've purchased a cake book on the good food app on my iPad, it's asking me to pay again on my iPhone to use it, why??

Hi, I've purchased a sub app from the good food app called cake cookbook. It's useable on the iPad, but the iPhone is asking me to pay again.. I've checked my setting and they are all set to sync with each other. What am I doing wrong. ?

Some apps are universal (the single app is optimized for both iPad and iPhone) and some apps have separate versions for each device, with a separate price for each. Whether or not they sync to each other has nothing to do with it.

HT201272 I had purchased the SnoreMonitor Pro in the past and now the have changed their app name to SnoreMonitorSleepLab and when I try to redownload it, it's asking me to pay again

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