HT201272 i have a pending purchased and is not downloading
I cant get my purched
Hey josebrit,
See the following article to learn how to resume interrupted downloads, it might help the issue you've encountered:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Welcome to Apple Support Communities!
All the best,
Delgadoh
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I have OS x 10.53 and my new phones will not recognize the version of Itunes. What fix is there that will allow my phones to work with Itunes? Thanks Ken
It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73397) -
Pending Purchase and Activation : Registering as a developer
Hi All,
Yesterday I purchased apple developer program for 99$. The time I registered for this program, I was told that, I will be receiving a mail within 24 hours time.
Just now I checked bak the site since I have not received any mail from apple yet.
Pending Purchase and Activation
Finish up your enrollment by completing the purchase of your Developer Program. Additional information will be provided to you once your purchase is complete.
But I have already paied for this and I checked my account balance too. Why does it still saying that I have not purchased apple developer program.
Could anybody help me here who has already gone throught this process.
Thanks in advance for any helpyeah, I got the confirmation but I'm now stucked in the activation code...
We are unable to activate your Apple Developer Program membership.
We have received your purchase information and will email you shortly to verify additional details.
I already got the Invoice email... =( it's weird... because it doesnt said as other post.. "unable to verify your identity"... my CC has my name on it....
Message was edited by: SlasHo (added more info)
On member center...
Contacting Your Reference
We are contacting the reference you provided to verify that you have the authority to act on behalf of your company/organization and to enter your company/organization into legal agreements.
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Message was edited by: SlasHo -
I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.
settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id. -
I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?
Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
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I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download again
Thanks Dirk,
Tried your suggestion various ways but it had no effect the download button was still greyed out and the install button would not activate will keep trying to find a solution. I dont want to boot from the external hard drive that has Lion on mainly because it is a usb HD and the connection to my wireless modem slows the connection rate and downloading would take about ten hours -
i purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?
Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
You can view the feature list page of Acrobat XI Pro and buy it from this Link : Features, PDF documents | Acrobat XI Pro
Regards,
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I have CDs, legally purchased and uploaded to iTunes (v9.1.0.79)...they were on a harddrive and now I tried to play on my new computer (iTunes v11.0.2.26), but whilst the files appear intact they skip through each song in seconds...why? and how to fix?
I don't recognise the symptoms as such, but here are a couple of things to try.
Check all tracks
Unchecked tracks are skipped during normal track to track playback. Go to the Songs view and CTRL-click on an empty checkbox, or CTRL-click on a filled one twice. This will ensure all tracks are checked.
Repair permissions
To make sure that your iTunes folder (or media folder if located separately) has the correct permissions, right-click on the folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control to this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but later versions of Windows shouldn't be too different.
You can also clear the Read-Only flag for the entire library from the Properties dialog.
tt2 -
I'm in Brazil and need to talk via e-mail or chat, with the USA App Store. It happens that I made a purchase and did not get because I live in Brazil and mistakenly bought the site of the USA. How do I? Do you have any e-mail the department in charge?
I've tried, said they could not help and I should get in touch with the USA App Store. But the problem of getting in touch with the App Store USA is the only option I have on the phone, and my English is not very helpful. Therefore needed a complete address e-mail.
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I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks
Hi there jq221,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W. -
I know my apple ID password but apple will not let me make any purchase without my security Questions, which I can not remember the answers to which is crazy as I have already made purchase and have £10 on my account still to be redeemed!! Please help
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312 -
I made an in app purchase and did not receive it, what do I have to do to fix this?
I made an in app purchase and did not receive it, what do I have to fix this?
To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells -
There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?
Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final -
I have a new computer and tried to download a newly purchased track, all tracks have now been erased from my i pod and I cannot find my previously purchased tracks to put back on
Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
You can view the feature list page of Acrobat XI Pro and buy it from this Link : Features, PDF documents | Acrobat XI Pro
Regards,
Rahul -
I have a IPad Air and when I download any game from Big Fish the game will not open to play . I have tried everything to get the games to work - reboot, delete, restart my IPad everything. I can download games from other places like G5 games play fine. I have connected Big Fish and they told me that they tried the games I was having trouble with on a iPad air and the games play fine - don't get it . Can anyone HELP
Hi, joannfrommontgomery.
Thank you for the question. I would recommend going through the steps in the article below. If the issue persists and your devices OS is up to date, I would recommend contacting the developer of the app.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
Jason H.
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