HT201272 I have digital copies of movies on my itunes at home and used cloud to download on itunes at work but can t find them

I have digital copies of movies on my itunes at home and used cloud to download on itunes at work but can t find them

Are they gone completely from the computer, or just no longer in the library? Check your movie media folder.
If your'e in the USA you can download some movies a second time, but not all (studio dependent). You should always back up all media.

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ITunes saying - The song "XYZ" could not be used because the original file could not be found. Would you like to locate it? I have my songs all located on a 2TB hard drive and it still says it has 150GB on it but can't find them and they are there???

Help!
Opened iTunes to play some music on the computer tonight and its coming up that the songs cannot be located for virtually all of my iTunes library??? I store my iTunes library on a 2TB hard drive and its always worked fine but I ran iBoostup software earlier today and its hasn't worked since then although I have to admit I haven't tried it for a week. It was a free app to clean up files on the apps store.
When I click on the 2TB hard drive under the iTunes link it still comes up 150GB is in the file but it just can't find the songs???
Can anyone help?
Cheers!

The links below illustrate how your iTunes should look if you use default settings in preferences. If you don't use those settings then you have to know what you're doing.
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605
The above links also illustrate the Media folder and its subfolders. Look for a file in there in the logical structure by folder artist and album. If you're lucky, linking one file will get an offer to link others and it iwll all come together again.
I see you are running OSX 10.5.8 it would help to know which version of iTunes you use now and which one you used before.

Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?

Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I have had to re-install the system on my computer and now need to download Photoshop/lightroom etc again. Can I do that without having to pay another monthly subscription?

I have had a major problem with my computer and as a result have had to re-install the system.
So I now have to reload programmes.
I am a monthly subscriber to Photoshop & Lightroom but can't find a way to download them again without entering into a new subscription agreement.
Anyone got any ideas how I should go about it please?

Creative Cloud Help | Install, update, or uninstall apps

HT201272 I have a bunch of songs that show up under purchased and say they are downloaded but when I try to play them in my itunes it says they can't be located. How do I get them back so they work?

I have a bunch of songs that show up under my purchased list and they say they are downloaded. But when I try to play them in itunes it says it can't locate them. How do I correct this?

Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store

Need to move photos to external hard drive but can't find them in library

When we bought our Mac in 2005, we moved all of our photos from our PC onto the Mac, so I had pictures dating back to 2003. All of the photos we've taken since 2005 have been imported through iPhoto and show up in the library when we open iPhoto. However, through the library, I can't see any photos prior to 2005. I know they're on the system somewhere, because our screen saver is a slide show, and photos pre-2005 show up.
My question is twofold:
1) Where do I find those pre-2005 photos?
2) I am out of space on my hard drive and want to move the majority of our photos to the external hard drive, but would like to keep a year's worth of photos on the hard drive. How do I move most of them to the external drive but keep some on my hard drive?
Thanks for any help!

Were these pre 05 pictures imported to iPhoto too?
If so then your database may be damaged:
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
2) I am out of space on my hard drive and want to move the majority of our photos to the external hard drive, but would like to keep a year's worth of photos on the hard drive. How do I move most of them to the external drive but keep some on my hard drive?
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk. Make sure the disk is formatted Mac OS Extended (Journaled).
Now you have two full libraries.
3. On your internal, delete the pics you don't want from iPhoto there.
Now you have a full Library on the External and a smaller subset on the internal.
4. To choose between Libraries: Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
Managing Multiple Libraries - including moving pics/albums/rolls and metadata between them - is greatly facilitated by using iPhoto Library Manager
Regards
TD

Trying to organise video clips but can not find them in iphoto under Movies but do appear idvd under movies.How can I get into iphoto movies section to edit and organise the video clips

In iphoto '08 in my Library section "Movies" doesn't show as a seperate folder so to find my video c;ips I have to go through 13,000 photos and yet in iDVD they do show up in the media area. How can I edit them and put them into specific files?

Tell me if a video has been recorded on its side! or even upside down, can you turn it round the proper way?
If you have Quicktime Pro you can rotate the video. There's a plugin for iMoive that can rotate clips. Go to MacUpdate.com and do a search for "rotate video" and you'll find several apps that can do the job and the plugin: MacUpdate: Search for '+rotate +video'
OT

I have downloaded two add-ons but can't find them

Hello
I have recently installed Firefox Mozilla and two add-ons that I needed.
They appear in the add ons menu and are activated.
But I cannot see them anywhere in Firefox
All menus are activated including the add-on bar which appears at the bottom of my screen but is empty
Where might the icons be for my add ons please?
Thanks in advance
SafeTex

Hello Fredmcd
In the Mozilla menu, I click on 'add ons' but it the pop up Mozilla page, they seem to be under extensions.
One of them was 'download you tube videos as mp4' and that is solved (it only appears when you download'
The other one is "encrypted communication 1.3' by Diego Casorran and I have never been able to locate it to use. On the site, https://addons.mozilla.org/en-US/firefox/addon/encrypted-communication/
people say you just compose a message and then toggle with the icon but I don't see how I can compose a message in Mozilla
Regards

I have Digital copies of movies on my Itunes, but i get a error saying some of them can not be played on my Nano Gen7.

Why is this? and is there something i need to change so that i can?

Hi kidrieck,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Redeeming an iTunes Digital Copy
http://support.apple.com/kb/HT1539
iTunes: Frequently asked questions about viewing and syncing videos
http://support.apple.com/kb/ht2729
Cheers,
- Judy

I have a large music collection in My Music which is where my Itunes music is. I use Itunes match now and possibly it is what is causing my problems but can't be sure. I keep getting a new My Music folder when I go into itunes so I have 2. what can I do

Hi. I have a very large my music folder on my C drive. This is were all of my music is including itunes. However, when I go into itunes, it sets up a new my music folder. If I erase the new folder, it comes back the next time I go into itunes. It is just a very small folder vs. the large 132 GB file named My Music. What is this new one and why does it keep getting generated vs. Itunes just using the large My Music folder that has all my music. The small My Music it creates is 134 MB. Does this have something to do with using Icloud and Itunes Match? I find it confusing to have two my music folders.

Final Cut is a separate, higher end video editor. The pro version of iMovie.
Give iPhoto a look at for creating the slideshow. It's easy to assemble the photos in an album in iPhoto, put them in the order you want and then make a slideshow of them. You can select from various themes and transitions between slides and add music from your iTunes library.
When you have the slidshow as you want use the Export button at the bottom of the iPhoto window and export with Size = Medium or Large.
Save the resulting Quicktime movie file in your Movies folder.
Next, open iDVD, choose your theme and drag the QT movie file into the menu window being careful to avoid any drop zones.
Then follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
The reason I suggest iPhoto is that I find it much easier to use than iMovie (except for the older iMovie 6 HD version). Personal preferences showing here.

I have itunes 9.5 and need to reset my iphone to default settings, but can't without version 10.. but computer is G4 and says its up to date. What do I do?

I need to reset my iphone (G3) to factory default settings. but the computer I have to work with at the moment is a G4 and says I have the latest itunes software for this computer... But to reset my iPhone, I need vs.10.1.
How can I do it then?

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

Hi i have bought new macbook pro for a few weeks ,, Facebook and Twitter both won't open the page says safari can't find server for Facebook even google chrome and firefox booth won't open Facebook

Hi i have a macbook pro retina,,,
i have been using this mac for 4 weeks ,,
in some reason Facebook and twitter booth won't open for two weeks and all of the pages work perfectly fine
i have safari Version 8.0.2 witch is the latest version for now
even google chrome and firefox won't open Facebook and twitter
i have mac os x 10.10.1

You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.

HT1660 I have downloaded two podcasts from ABC radio, but I can't find them?

I am a very new user of iPad, only a couple of days. I have downloaded podcasts from ABC radio but can't find them, any ideas?

Since you've posted your question in iTunes forum, I assume you have downloaded these Podcasts into iTunes and that you cannot find them in iTunes. Is that correct?
How did you download them?
Did you download them through iTunes as Podcasts? You would have seen them appear in the iTunes Download window.
Or did you download them directly from the ABC website, as MP3 files to a folder on your computer?

I'm trying to download a movie from iTunes and it's stupid slow. I found the solution on the web before but can't find it again. Help!

Trying to download a iTunes movie on MacBook pro and it's stupid slow. I found a work through on the net before and it worked but can't find it now. Can someone help?

and now its down from 2 hours left to 46 min left, for some reason after 11pm the speeds change on itunes store and Apple tv for the past 3 days

I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told they will not play on my iPod Touch. I haven't had any problems before with movies. Any suggestions?

I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told these movies will not play on my iPod Touch. I haven't had any trouble in the past with digital copies syncing to my iPod Touch. Any suggestions?

See:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
iTunes: Sync purchased HD videos to iPod or iOS device
Assuming yo have a 4G or later iPod. only those support HD

HT201272 I have digital copies of movies on my itunes at home and used cloud to download on itunes at work but can t find them

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