HT201272 I have downloaded a game and I have be charged for it £2.99 but it's not actually downloaded onto any of my apply products. I can't even see it in the purchased section and when searching for the game on the apple store it appears that I need to

How can I find my game without having to be charged again

Did the purchase go through e.g. does the game show in your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list). On your iPad you can only see a cut-down version of your purchase history (and optionally contact support) via http://appleid.apple.com
If the game shows on your purchase history but doesn't show in the Purchased tab in the App Store app on your iPad (you are looking at the 'All' view ?), then is it hidden : http://support.apple.com/kb/HT4919 ?

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My iphone4 is broken, if you call me i can hear you but u cant hear me, the apple store staff told that i need to backup my phone so that they can give me a new one, so how can i bakcup my iphone 4 using ipad? thnk you

my iphone4 is broken, if you call me i can hear you but u cant hear me, the apple store staff told that i need to backup my phone so that they can give me a new one, so how can i bakcup my iphone 4 using ipad? thnk you

To charmainesabanal
See your Other post...
https://discussions.apple.com/message/20604805#20604805

TS1702 Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Yet another example of why it's a VERY BAD IDEA to do a clean install of Lion unless you are already VERY familiar with how to tweak the Mac OS. There's a reason Apple engineers removed it as an option. To accomplish it you have to erase your disk; not for the faint hearted.
Do you have a backup? PLEASE don't tell us you did this without a robust backup.
You erased the operating machine, so your computer went to the only place it could find one, the Recovery partition. And it's minimal, so it has to download everything in small chunks to reinstall itself. So yeah, it could take 10 hours.
Here's another option. Do you still have the original disks that came with your machine? Put one in and restart from it. You can reinstall your old system much faster. Then go to the Mac App Store and your purchase history and see if you can redownload Lion (I think that still works).
And this time just do yourself a favor and install per Apple's instructions. When the machine starts into Lion, use Setup ***'t (the first thing that fires up) to migrate from your backup.
Rob

I recently got iphone 4 , yesterday i was trying to install an application from the itune store it say that i need to authorize it ( i already have an account and bought some apps ) how can i authorize the device ?

i recently got iphone 4 , yesterday i was trying to install an application from the itune store it say that i need to authorize it ( i already have an account and bought some apps ) and there was a CLICK HERE BUTTON , when i press on it it take me a to a page that require some kind of activation code or smthn like that ,
how can i authorize the device ?
and btw i bought it from UAE store
IOS 4.3.2

You should only make purchases for all your devices using a single Apple ID. There is no need, and indeed a good reason not to, set up a new Apple ID with each new device purchase. While items purchased under different IDs can be played on a single device, you cannot merge Apple IDs and it makes it cumbersome.
Apple IDs do not expire but may become dormant and require reactivation if they are not actively used.
You should make note of your Apple ID and passwords and keep a record of it. Like a bank account it contains access to items with value. Update your Apple ID email address as they change.
I see you were guided to this forum by a help page on recovering your password. If that is not sufficient try the links below. Apple will need to verify you are indeed to owner of the accounts to which you are trying to gain access.
http://www.apple.com/support/appleid/contact/
Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37

I accidentally deleted the program pages and Keynote how can I recover them? in the Apple store they paid steel ...

I accidentally deleted the program pages and Keynote how can I recover them? in the Apple store they paid steel ...

Any apps you've had installed on your iPad can be downloaded again.
Go to App Store on your iPad and select 'Updates' and then tap on Purchased. You can then view all purchases made on the iPad or purchases made on other devices by selecting the 'Not on this iPad' tab.
Regards,
Steve

I live in the US and want to buy a MacBook Air with norwegian keyboard in the Apple Store. Is that possible?

I live in the US and want to buy a MacBook Air with norwegian keyboard in the Apple Store. Is that possible?

In earlier years you can go th an Apple Store, buy a Macbook Pro and ask for a replacement to a other type of keyboard. I do this 2-3 times in the last years for german keyboards. If you done this on the same day you bought the macbook, the replacement happened without charge anything. It was a great service.
Yesterday i go back to the same store like before and both - the sales representative and the guys an the GeniusBar told me - that this is not offered by Apple anymore. Because the US Apple Online Store do not offer other Keyboards the US-based keyboards and the German Apple Online Store do not deliver to other countries the final conglusion from the Apple Stuff was:
Flight to germany, but it over their.
I see here in the Support community a lot of questions about norwegian, german and other kind of keyboards they want to buy in the US. Their is obviously a need for this. And from the logistic standpoint, it should be easy for Apple to offer that in the Online Stores itself.
For me the conglusaion is: I stay with my old Macbook Pro and hope i need no replacement within the next years. To order it in germany, ship it to a friend, pay taxes twice (in germany and vur customers) plus shipment, make it to expensive (bottonline: 600-800$ more than buy it in the US) make no sense to me.

How can I get an invoice from the Apple store note that the original invoice may be burned with the house though Bamkmkm Send to Olga miles is my new (email address removed)and Thanks

how can i get an invocce from the Apple store UK ?
Message was edited by: Host

Find the Apple Customer Support phone number for whichever country you're in and call them for assistance.

Platform is iMac OS X 10.8.5 and iPhoto 9.4.3, signed in to iCloud and selected Photo Stream. Got an invite via email to subscribe to a Photo Stream and when I click on Subscribe to this Photostream, it tells me that I need specs that I already have.

Platform is iMac OS X 10.8.5 and iPhoto 9.4.3, signed in to iCloud and selected Photo Stream. Got an invite via email to subscribe to a Photo Stream and when I click on Subscribe to this Photostream, it tells me that I need specs that I already have.

Thanks for responding. When I open the email and click on Subscribe to this Photo Stream, this is the message I get:
To subscribe to Pamela Mccormack’s “Baltimore Zoo” photo stream on your iPhone, iPad, iPod touch, or Mac, open your invitation in the Mail app, and click the Subscribe button in the message.
To subscribe you need to be signed in to iCloud on:
an iPhone, iPad, or iPod touch with iOS 6 or later, or
a Mac with OS X 10.8.2 or later and iPhoto 9.4 or Aperture 3.4 or later
So I have Mac OS X 10.8.5 and iPhoto 9.4.3 installed.

Hello to you in the company Apple. I am having a problem in the Apple Store ID does not allow me to work on the Apple Store I hope that you will help. You have sent you yesterday and today I want to call the phone number for Mei you and explain to you why

Hello to you in the company Apple. I am having a problem in the Apple Store ID does not allow me to work on the Apple Store I hope that you will help. You have sent you yesterday and today I want to call the phone number for Mei you and explain to you why with many thanks

Sorry, but you can't reach Apple here. This is a user to user forum and Apple does not follow these discussions.
Try this link to contact Apple directly:
Apple - Support - iPhone - Contact Support
Did you already have a look at this page?
App Store Frequently Asked Questions (FAQ)

Aperture 3: After sending my book for printing to Apple the Apple Store told me that my text and the background have the same color and they couldn't print the book. But I couldn't find any problem in the preview. How could I find the problem pages?

Aperture 3: After sending my book for printing to Apple the Apple Store told me that my text and the background have the same color and they couldn't print the book. But I couldn't find any problem in the preview. How could I find the pages where the problems are? Or otherwise, why doesn't print Apple the book how it is. Idon't need the text which couldn'be seen.

The forum is for Logic Pro users.. I will ask the moderators to move it to a more appropriate forum for your question/subject
Cheers..

HT201365 Okay, so somebody stole my Ipod, 4th generation, and it don't have IOS 7, it has IOS 6, and apparently I was tracking it with police officers this morning and when I get home from school (now, 4:26) it appears that it's offline and I can't see t

Okay, so somebody stole my Ipod, 4th generation, and it don't have IOS 7, it has IOS 6.1.4, and apparently I was tracking it with police officers this morning and when I get home from school (now, 4:26) it appears that it's offline and I can't see the location no more, so my question is... Can they still find out where is it located?

Your carrier might be able to locate it if it's on their network and they are ordered to do so by the police or the courts. It can't be tracked with Find My iPhone if it's offline.

HT1766 sorry can anyone help me...? my iphone is not starting and when i want to start it after the apple icon it appear that connect to itunes and when i connect it just there is one option and it says that restore your iphone.when i restore it says cant

sorry can anyone help me...? my iphone is not starting and when i want to start it after the apple icon it appear that connect to itunes and when i connect it just there is one option and it says that restore your iphone.when i restore it says cant restore... please help me...

See Here...
iOS: Not responding or does not turn on
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430

My iphone camera is scratched and pictures are blurry can i trade my iphone in the apple store ?

my iphone camera is scratched and pictures are blurry can i trade my iphone in the apple store ?

no. you can try this though: http://www.apple.com/recycling/

Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?

Why won't this song play even after I authorized the computer? It says that I need to authorize the computer, then I enter my username and password and it says the computer is already authorized. But then the song still won't play. What do I do?

Use the Apple ID support -> http://www.apple.com/support/appleid/ - click through the contact information and select the iTunes, etc., hot button. You can have Apple call you or email them.
Clinton

My ipad2 can't open a program in the explorer. It says that I need to download windows explorer 6 or higher. It opens other programs. How do I download windows explorer 6 or higher?

My ipad2 can't open a program in the explorer. It says that I need to download windows explorer 6 or higher. It opens other programs. How do I download windows explorer 6 or higher?

That is because whoever programmed the web site used Internet Explorer extentions. These will only run in Internet Explorer. So, use a computer with Windows to use that web site.

HT201272 I have downloaded a game and I have be charged for it £2.99 but it's not actually downloaded onto any of my apply products. I can't even see it in the purchased section and when searching for the game on the apple store it appears that I need to

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