HT201272 I have iTunes 11.0.4 and am trying to redownload a purchase.
I have iTunes 11.0.4 and am trying to redownload a purchase that I lost this article says to log into iTunes "then click the Library button located in the upper-right of the iTunes Store" I do not have a library button in the upper right hand corner on the history button.
Text from article I was useing:
Open iTunes on your computer. (You can download the latest version of iTunes here.)
Make sure that you have "Show iTunes in the Cloud Purchases" enabled in your iTunes preferences by going to iTunes > Preferences under the Store tab. Then, click OK.
If you're not already signed in, choose Store > Sign In, and enter your Apple ID and password.
After you've signed in, click the Library button located in the upper-right of the iTunes Store.
Select the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage and you should then be able to redownload items (what can be re downloaded varies by country, and whether an item is still in the store).
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Hi, iTunes Store Help 12.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues with the iTunes Store.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
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1) Make sure your computer meets Snow Leopard technical specifications - http://support.apple.com/kb/SP575 This mostly means making sure it is an Intel Mac and has at least 1GB RAM (at least 2 GB is recommended). Go to the Apple in the upper left corner of any window to "About This Mac". Does it mention "PowerPC" (not Intel), or Intel? To check RAM continue to "More Info...". It should say you have at least 1GB of "memory".
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http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard - UK
or telephone Apple. In the USA: (800) 676-2775 (contact information for other countries: http://support.apple.com/kb/HE57)
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I certainly agree. You can comment to Apple on the matter via their feedback page, if you wish:
http://www.apple.com/feedback/itunesapp.html
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Regards. -
I have had my laptop stolen, and am trying to up load my music from my iphone to a new computer but how do i do it with out loosing everything?
See this support article:
http://support.apple.com/kb/HT1848
You can also download most of your content again from the iTunes Store:
http://support.apple.com/kb/ht2519
For content not purchased from the iTunes Store, check out this post from Zevoneer for some iPod/iPhone media recovery options:
http://discussions.apple.com/thread.jspa?messageID=10570955#10570955
Regards. -
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File>Devices>Transfer Purchases
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