HT201272 i have lost previously downloaded music on my pc and when I go back into the store it shows the music as downloaded and I cannot down load again
I have lost previously downloaded music on my pc and when I go back into the store it shows the music as downloaded and I cannot download again - please help
Hi steeley,
Didn't mean checked in iTunes, meant checked on the profile page of your device....(under the Music tab).
GB
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I phone 4s, i have problems downloading apps since updating the phone. The app starts to download then goes into waiting, then it dissapears from screen? i go back into app store and the app has a cloud with an arrow through it icon at the side, what is this? i have quite a few apps with this icon now. is this stopping the downloads?
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HT201272 I have lost my iTunes on my iPad how can I get it back
Please help
If you mean you have lost the iTunes icon from the home page, Settings > General > Reset > Reset Home Screen Layout
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i dont know where to look
If the device has been used as designed, the pics and via taken with the device would have regularly been copied off to a computer.
The first step in the update process via iTunes on the computer is a backup.
Restore the device from the most recent backup.
If data is lost, then it is merely the fault of the user for not backing up the device or saving their data regularly.
Once the device is in recovery mode, the ONLY option is to restore. -
I have completely lost an application on my IPhone. It is still on my IPad. Then, when I went in to redownload the program, It is not there. Any suggestions?
Thank you.Developers sometimes remove (or are forced to remove) their apps from the store. If you have it on your iPad, and it's compatible with the iPhone, then you can copy it to your computer's iTunes from the iPad via File > Transfer Purchases and you can then sync it to the iPhone.
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I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?
Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
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How do I download the music from iTunes onto an old iPhone 3gs without affecting my iPhone 5? I have reset the iPhone to factory settings and when I plug it in it wants to use the device name for my current iPhone 5 and I don't want to change anything on my current iPhone. iTunes won't let me change the device name for the 3gs. I just want to use the old iPhone like an touch.
Hi littlemansa,
If I am understanding you correctly, it sounds like you are returning to an old iPhone that has been erased and you would like to set it up as a new device without restoring from a backup which would affect the name of your iPhone, as well as the contents therein. I have an article for you that can help you set up your iPhone as a new device, and that information can be found below:
How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support
http://support.apple.com/en-us/HT4137
Basically, it seems like you may be stuck on a screen that is asking if you would like to restore your device from the backup that is filed under the name of your new iPhone, or if you would like to set up the device as a new device. I would suggest that you set it up as a new device to achieve your desired results.
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!
Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ? -
I have purchased two movies on the store that at the time were unable to download, due to a full start up disc. I have now freed up the space and the remainder of the movies won't download. It gives me the error code 8003. I have a good network connection and the space for the movies, but cant seem to get it to work. Anysuggestions? It doesnt even let me delete the downloads and start again.
1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
After uploading to the cloud, i lost access to some of my songs. The library still shows the information and there is a cloud download icon but the font color would seem to indicate it has been deactivated (i.e. nothing happens when I click on it).
Problem closed (although not resolved). After working with Apple support, no resolution was found. I asked for a refund of the iTunes match purchase price, which was granted. Interestingly the support tech, who was very nice if not particularly helpful from a technical point of view, spun the "resolution" of refunding my iTunes match purchase price as a positive one, here is a quote from the final email
"I'm glad to hear that you're not having issues with the songs you've purchased. Nothing makes Apple happier than to hear that our customers concerns have been rectified."
It is notable that I never had an issue downloading music directly purchased thru the iTunes store, the only issue that existed was downloading songs that I ripped from my CD collection and "matched".
I'm happy that I received my money back, however I wish that the iTunes Match service worked for me (I was looking forward to this service). I'm most upset at the time I wasted trying to fix this problem.
I'll now download music the old fashioned way: syncing with iTunes directly. -
we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone. I had ok'd to "restore settings" in the process. How do get all the contents/contacts of my phone back?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I have 100 songs on i pod touch. But when i connect it to itunes it only showed 44 songs. What is actually happening and how to fix the problem so that all music in my iphone can be seen in my itune
If they are iTunes purchased music then go to Settings>iTunes and App Store and turn off Show All.
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
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