HT201272 I have purchased 17 books from iTunes in the past 6 years and I can't locate them in my purchased items. They show up in my purchase history but I lost one of the books and would like to download it again. Help!!!!

In the past 6 years I have purchased many books from iTunes. I lost one of them and would like to download it again, however it is not showing up in my purchased screen. All of my music, movies, and shows are showing but none of my books. They do show up in my purchase history, how can I get them back? Help!

Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded.

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I purchased Quicktime Pro some time ago on my old computer. I would like to download QTP again on my new computer?

I purchased Quicktime Pro some time ago on my old computer. I would like to download QTP again on my new computer?

One registration per purchase. If QuickTime has been un-registered on the old machine you can use that same registration info on a new machine.

I recently synced my iphone 5s to itunes. It erased my photos and I can not locate them on itunes. They are nowhere to be found. How can I restore them back to my phone?

I recently synced my iphone 5s to itunes. It erased my photos and I can not locate them on itunes. They are nowhere to be found. How can I restore them back to my phone?

Restore them from where?
The pic sync is one way - computer to iPhone.
You should be storing all of your photos on your computer. Jut sync them to your iPhone.

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, managed to reset but still unable to purchase apps from itunes store. Any good suggestion to fix this problem?

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks

Contact itunes support:
http://www.apple.com/support/itunes

HT4623 Updating iPad2 to iOS 7, all my photos in camera rolls are gone, can't locate them anywhere?! Were they just deleted, or is there a way to find them? Did not have iCloud account, so not backed-up there.

Just updated our iPad2 to iOS 7, and all my photos in camera rolls are gone, can't locate them anywhere. Were they just deleted, or is there a way to find them? Did not have iCloud account, so not backed-up there.

We're you backing up to a computer using iTunes? If so, restore the backup from there.

Half the songs on the album I purchased from I Tunes do not play from iTunes or on my ipod. How can I correct them?

I purchased an album yesterday- less than half the songs play from iTunes or on my ipod- I can't re-download to try to fix- only repurchase and risk a repeat of the problem. Any way to "activate" the "blank" songs that iTunes seems to just skip? They show up with full info as if they were there

Welcome to the Apple community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Masters in new hard drive... and Aperture can't locate them!

Hello guys,
this is my first message here... I'm from Rome, I'm a photographer and I am - obvioulsy - a Mac enthusiast user!
I use Aperture for a year, this is a great app for my workflow but now I have a "little big" problem.
Today, I've bought a new external hard drive where I've moved the Aperture Library and all my photo archive (referenced files). Now Aperture opens the library from the new location, it shows all previews but can't locate any master because it looks for them in the old path.
I'm trying to set up the new one with "Relocate Masters for Projects..." and "Manage Referenced Files..." commands but I had no success.
Please, could you help me?
What is the right procedure to solve this problem?
I'm going mad...
Thank you in advance!
Alex

I found today that you only really need to "re-refrence" one image...so the post above is correct. You just need to have all of the images you want to reconnect when you go to the "manage referenced files" box.
Assuming that all of them are on the same volume, and relatively in the same location, this should work.
1) Select all of your images...say all of the 2007 images.
2) Right click on one that is showing the offline volume.
3) Select "Managed referenced files..."
4) Find the 1 file in the browser that needs refrencencing, and it should light up the "Reconnect All" button.
5) Click "Reconnect All"
...it'll take a while (depending on # of images, but it should work.
Message was edited by: SuperToph

I currently have an iPhone 5, 16gb. I Do Not want to Loose any photos or albums by deleting them from my phone and not backing them up correctly. My iCloud backup is only storing my "Photo Stream" and I can not locate them in iTunes after I sync/Back up.

I currently have an iPhone 5, 16gb. My storage is almost full on my phone. There are only 80 mg available. I am new to icloud and also have always had trouble navigating around iTunes. (Even after endlessly reading through support and help topics as well as calling) My concern is about Not Losing any of my photos if I delete them from my phone. I have to delete a large portion of my camera roll as well as the Album Folders I have created. Although it would be great if there was a way to just keep my albums still. I have already backed them up to an external hard-drive, my computer and a geek stick. I'm not trying to be too paranoid about these photos, but, they are all of my 3 children. There are over 4000 pictures stored on my phone. Some photos go back as far as 2009. Can you offer any information about backing up my Camera Roll, not just "Photo Stream", and albums I've created On my phone? I read that it's good to back photos up on both iTunes as well as icloud. I even purchased extra icloud storage to back them all up. I do regularly back up/sync, my phone to my computers. However, I cannot even locate where they are stored on iTunes, let alone look at them. And as far as my iCloud backup, it only stores the new pictures from "Photo Stream". Please offer any advice you may have. I do not use up a lot of storage on my phone other than Photos and Contacts (it's a work phone). I would definitely be able to sleep better knowing my children can one day see these pictures of themselves. I appreciate your time. Thank you,

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

HT4528 my purchased ringtone from itunes is no longer on my iphone4s how do I get it back

my purchased ringtone from itunes for my iphone 4s suddenly is not on my iphone. how do I get it back I just purchased this ringtone in the last couple weeks

Hello compugrrl998,
Thank you for the details of the issue you are experiencing with watching The Walking Dead on your Apple TV. I am sure you are eager to watch it on your television.
Have you tried checking specifically in Movies > Purchased or TV Shows > Purchased on the Apple TV?
Play previous purchases on Apple TV
You need Apple TV (2nd generation or later) to play content on Apple TV. Some features require the latest version of Apple TV software. If they're available in 1080p, you can play previously-purchased 720p HD TV shows and movies in 1080p.
Movies and TV shows
On the Apple TV main menu, choose Movies > Purchased or TV Shows > Purchased.
Select the item you want to view.
Choose Play.
Download past purchases
http://support.apple.com/kb/ht2519
If you are looking there and not seeing the episodes, I recommend verifying that you are signed in with the same Apple ID on the Apple TV that you are signed in with on your iPhone.
Thank you for using Apple Support Communities.
Best,
Sheila M.

How can I reset my IPAD 2 to resolve the fact that Apple will not let me use the APPLE ID and passwords that I want to use becasue they may have been used in the past year. I am very close to donating this contraption to the Good Will.

I have been an Apple User for almost two decades and have had no problems with my G4 Powerbook, my Intel MacMini, nor several other Macs as well as Windows 7 machines. However, the IPAD2 poses a problem of unfathomable disgust with the concept and implementation of the Apple ID. There is one for the computer, there is one for support, and there is one for itunes, and possibly another one for apps. There are different passwords for each. I am continually faced with notification that my Apple ID is incorrect or the password is incorrect. I have to keep an Excel spreadsheet with all of this unnecessary NANNY State protection matched only in pervasiveness by the Federal government.
I am told that an Apple ID can never be destroyed and replaced. Who dreamed that one up? I am told I cannot use a password that has been used in the past year. Why? By whose authority? I am not a walking encyclopedia that remembers every telephone number he ever dialed. Thankfully my cheap LG clamshell telephone keeps numbers and talks to Ford Sync successfully.
Bottom line is that the IPAD has become almost totally useless since I cannot change the several necessary passwords to anything I can remember because they are not novel enough. I also never seem to be able to keep the Apple IDs straight as they are too numerous to remember and I don't want to remember them anyway. Why? Even if you enventually get the ID right you have the wrong password and have to go through a merry-go-round of emails to change the password to something you have already used in the past year which is not permitted.
Has anyone out there used a competitive device with less cumberson overhead? Surely this is not the best American technology can produce.
Thanks for your comments.
Ray Zachary

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

HT1386 how can I transfer purchased apps from itunes account to old iphone

how can I transfer purchased apps from itunes account to old iphone?

You can sync them under apps on iTunes if they are in your iTunes library.
you can go into the App store on the device, tap on "updates" and then "purchases" download the apps you want.

Can I show my kids football video on my Apple TV or does everything have to be from iTunes?

or does everything have to be from iTunes?

julesnewtoMac wrote:
Thank A_C, never used that so didn't know that.
My Macs are too old to mirror but I might have used it to mirror DVDs if I could. I saw this with AirParrot too.
I think Apple prevents low level display buffer access to areas used by its apps that may be showing protected content - you get a grey/white checkerboard pattern when you mirror - same proabbly applies to playback of iTunes DRM video. Try screengrabbing for example.
For DVD playback, I believe VLC will mirror ok.
AC

I have been dragging my files to a external drive to have a back-up for them and I lost some of my folders. They just went completely missing. I didn't delete them, and it was all stuff that I have worked on in the past month. How do I get them back?

I have been dragging my files to a external drive to have a back-up for them and I lost some of my folders. They just went completely missing. I didn't delete them, and it was all stuff that I have worked on in the past month. How do I get them back?

You really should be doing backups with an actual backup application, especially one that will work automatically, and, if your external HD is large enough, back up your entire system. These can automatically back up only what's changed since the previous backup, and some will keep "archive" copies of things you've changed or deleted, also.
Too many things can go wrong, such as your internal HD failing, and you'll have a major project to reinstall everything.
You already have Time Machine, built-in to OSX. You might want to review the Time Machine Tutorial, and perhaps browse Time Machine - Frequently Asked Questions.
#27 in the second link mentions some alternatives, too.

HT201272 I have purchased 3 books from Itunes - for my Ipod. The books show up as purchased on the PC but not on the Ipod. The other books i have purchased and have downloaded correctly have a square beside them when shown on the PC. I have checked my au

i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.

i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.

HT5085 I would like to upload my music library from my PC to the Cloud through iTunes Match. I also will be purchasing a Mac in the near future and would like to download some of that music from iCloud to my Mac. Will I have compatability problems?

I would like to upload my music library from my PC to the Cloud through iTunes Match. I also will be purchasing a Mac in the near future and would like to download some of that music from iCloud to my Mac. Will I have compatability problems?

You should have no problems. To add a second computer or device to iTunes Match, see:
http://support.apple.com/kb/ht4913
Regards.

HT201272 I have purchased 17 books from iTunes in the past 6 years and I can't locate them in my purchased items. They show up in my purchase history but I lost one of the books and would like to download it again. Help!!!!

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