HT201272 I have purchased 3 books from Itunes - for my Ipod. The books show up as purchased on the PC but not on the Ipod. The other books i have purchased and have downloaded correctly have a square beside them when shown on the PC. I have checked my au
i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.
i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.
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Why i have got charged from itunes for 7500/- without any authorisation from my side?
Why i have got charged from itunes for INR 7500/- without any authorisation from my side?
Precise date and time of charges levied are 18th of May 2013 at 15:49:07.
Kind request to reverse the same on an urgent basis and send me the acknowledgment and confirmation about the same.
Regards,
Abhishek Dave
<edited by host>It is probably a test charge to see that the account you have established is valid. Apple will not pursue the charge and it will eventually drop out of the system. It is simply a technical matter.
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Exporting Purchased items from itunes for windows
I have recently converted to mac and bought a macbook, and have imported the majority of my albums into itunes on the macbook, however i do have some albums purchased through the itunes store which are downloaded to my windows pc, and I want to transfer these also. Unfortunately my windows pc does not have a CD burner.
Can anyone tell me how I can "export" these files to my mac itunes - I have tried to do this using a flash drive but am unsure how to do it.
Any help would be greatly appreciated.
Thanks.iTunes: How to copy purchases between authorized computers
Though it refers to items purchased from the iTunes Store, it applies to all your tracks and videos. And if you happen to also own an iPod:
How to use your iPod to move your music to a new computer
If you have tracks that you purchased from the iTunes Music Store on your old system and you won't be using that system once you move the tracks, don't forget to deauthorize the system before you dispose of it. -
Music purchased directly from iTunes on iOS 6 doesn't show in 'Music' App
Hi, I've recently purchased an iphone 5. I've been trying to purchase music and even re-download pre-purchased music, but after downloading each track, with it clearly showing 'downloaded', I go to check the 'Music' App and none of the items are there. I have no music in my Music App at all.. I had cannot connect to iTunes on my MacBook because its too old. Thanks
Depending upon what country that you are in then you might be able to re-download on your computer's iTunes via the Purchased link under Quick Links on the right-hand side of the iTunes store home page, and, if it's an iPod Touch, the Purchased tab iTunes store app on it : re-downloading.
If you can't re-download it then connect the iPad to your computer's iTunes and do File > Transfer Purchases (File > Devices > Transfer Purchases if you have iTunes 11 on your computer), and you can then sync the music to your iPod. -
Hi there - I have rebooted and turned off ipad and deleted my yahoo account and reloaded it but I still cant send messages, any other suggestions? Thanks.
Me too,
I can logon to Yahoo directly with my wife's iPad. I can then send an email to my iMac. What I cannot do is send an email directly from her iPad to me - so I consider the problem is with iOS 7.0.3. All i get is a long 'sending' session that ends with "incorrect username or Password", but that cannot be right. I have deleted and re-created the account on the iPad - cleared Safari's history and cookies. Nothing changes. It seems to be very widespread this problem and as yet nothing coming from Yahoo or Apple. This is similar to the Windows' users experiences. Pity. -
I have been purchasing songs from itunes for the past year. I have over 100 songs. I recently got a new computer and I synched the iphone to it. I can't find 90% of my music. Where is it and how can I get it back? I checked itunes under purchased and it only shows 13 songs. Please help.
You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519 -
HT4528 my purchased ringtone from itunes is no longer on my iphone4s how do I get it back
my purchased ringtone from itunes for my iphone 4s suddenly is not on my iphone. how do I get it back I just purchased this ringtone in the last couple weeks
Hello compugrrl998,
Thank you for the details of the issue you are experiencing with watching The Walking Dead on your Apple TV. I am sure you are eager to watch it on your television.
Have you tried checking specifically in Movies > Purchased or TV Shows > Purchased on the Apple TV?
Play previous purchases on Apple TV
You need Apple TV (2nd generation or later) to play content on Apple TV. Some features require the latest version of Apple TV software. If they're available in 1080p, you can play previously-purchased 720p HD TV shows and movies in 1080p.
Movies and TV shows
On the Apple TV main menu, choose Movies > Purchased or TV Shows > Purchased.
Select the item you want to view.
Choose Play.
Download past purchases
http://support.apple.com/kb/ht2519
If you are looking there and not seeing the episodes, I recommend verifying that you are signed in with the same Apple ID on the Apple TV that you are signed in with on your iPhone.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Syncing audio books from itunes to ipad
i purchased 2 audio books from itunes for my ipad. why will it not sync and transfer over?
Configuration?
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Purchased ringtones from iTunes store not in "Ringtones" Library
I purchased three ringtones from the iTunes store, from the Ringtones list. Now they appear in my "Music" and "Purchased" categories in iTunes, but not in Ringtones. They do not sync with my 3G iPhone. There is nothing in the Ringtones list when I try to sync. I called technical support and the guy said to change the file extension of each of the ringtones from "M4a" to "M4r", using Finder on my Mac. But that didn't do anything either. When I select the ringtone in Music, right click and try the "create ringtone" option, it asks me if I want to buy it - which, obviously, I don't since I already bought it. I use the US iTunes site.
ThanksSkyman61,
To purchase a ringtone for the iPhone takes a few steps.
1. Find a song that is available as a ringtone. If you previously purchased it from iTunes as a song, you can skip directly to creating a ringtone if the distribution rights holder for the song has licensed it for being made into a ringtone. The song will have a bell next to it in your iTunes Library. If you need to purchase the song, purchase it from iTunes for 99 cents.
2. Select the song in the library, and choose create ringtone. You will then get to select the portion of the song you want as a ringtone (up to 30 seconds) to use as a ringtone when they do charge you more.
3. Purchase the ringtone for 99 cents for a total of $1.98, which is less than many cellular networks charge for a ringtone, and you don't get to choose the portion of the song you want to use.
It sounds like you purchased a song with a bell next to it, and haven't created the ringtone yet.
Hope this helps,
Nathan C. -
HT204370 can i copy a purchased movie from ITunes to a dvd to play in my dvd player
Can I copy purchased movie from ITunes to a dvd to play in my dvd player?
No
"You shall not be entitled to burn video iTunes Products"
http://www.apple.com/legal/itunes/us/terms.html -
While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?
Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB -
In the past 6 years I have purchased many books from iTunes. I lost one of them and would like to download it again, however it is not showing up in my purchased screen. All of my music, movies, and shows are showing but none of my books. They do show up in my purchase history, how can I get them back? Help!
Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded. -
what do i do when a audio book i purchased is not in purchased menu for re downloading for my account, or why cant i re download the book from iTunes store with out paying for it after support they told me i could.
i tried to re download a purchased audio book after i contacted apple support team for iTunes they said it would be ready for re download or they said id have to re download it from iTunes store i cant remember, so i tried both couldn't re download it from purchased menu and the book id have to re download from iTunes store costs money as if i have never purchased what do i do? I don't have any warranty any more or money to purchase another warranty.Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure but I do not recall ever doing what you are telling me in your reply. When you get a extended car warranty, you don't sign up for it.. it is just there and is included in the sale. You don't buy this warranty to use it.. You buy it, in case something happens. Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not. Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system. I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it. Regardless, my request does not seem unreasonable.
Thank you -
I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore. I don't think the audiobook was backed up to icloud but I have the receipt to prove I purchased it. Is there anyway I can get it back?
"If I purchase an audio book in iTunes on my iPad why can't I listen to it on my Mac? "
You can. Why do you think you cannot?
If you purchased it on your ipad, then you would have to transfer it to your computer. File>Devices>Transfer Purchases.
You can then listen to it on your computer. -
just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything?? Do not understand what is happening.
robynmm wrote:
so how do I get the same apps for my macbook pro? or is that not possible?
Not sure if that same Application is designed for Mac Os x, Search for Applications on App Store instead of iTunes on your Macbook Pro, as Applications available on iTunes Store on a Macbook is designed to work only on iOS Device like iPhone, iPad and iPod Touch and whatever is available on App Store on Mac is designed for Mac Os x.
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