HT201272 i have purchased songs off iTunes and had to re download them and now they are all on my phone but a faded grey and i cant click on them! Help!!

i recently upgraded my phone, and synced all my old stuff from icloud through to my new 5, now all the songs id already paid for are on my phone but arent able to be played??

You're using the same Apple ID to play the songs that was used for the original purchase?

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    Thanks in advance for any tips!
    S

    To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
    Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud.
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    Sign-in to your iTunes Store account (Store menu > View my account).
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    Download past purchases - Apple Support

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    My daughter and me use the same cloud and apple id to buy songs in the past.  I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone.  I then deleted them from my phone one by one and now they are gone from her phone as well.  How does she get them back on hers and what happen????  Help with cloud!

    That's what happens when you share the same iCloud account.  First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want).  To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted.  Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data.  After doing this, he can go to icloud.com and safely delete your data from his new account.
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    steveoasis wrote:
    Interesting answer - but equally I am not 'obliged' to continue to use their ITunes or hardware
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  • How to i transfer playlists from my iPod to iTunes? They are all on my iPhone but not on iTunes how do i get them on there?

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    Here is an application that will transfer playlists and non-purchases (from iTunes) songs.  There is a free demo limited to 1,000 songs or you can buy the full featured version for $18.99.  http://www.fadingred.com/senuti/

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    Hi jandroantonio,
    Welcome to Apple Support Communities.
    It sounds like your iPhone update may not have completed succesfully. Not to worry, we have an article with information on how to treat this symptom:
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    http://support.apple.com/kb/ht1808
    Best,
    Jeremy

  • HT204150 I deleted my duplicate contacts one by one on my iPad but have lost over 600 contacts on my iPad they are all on my iPhone but when I sync my iCloud I only have 200 contact on my iPad but have all 820 on my iPhone can any one help

    I deleted my duplicate contacts one by one on my iPad but have lost over 600 contacts on my iPad they are all on my iPhone but when I sync my iCloud I only have 200 contact on my iPad but have all 820 on my iPhone can any one help

    Welcome to the Apple Community.
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    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • I have purchased song from iTunes that I have in my iPad.  I would like to transfer them onto my iPod. I use to have a laptop and could do it but do not have it any longer due to the fact I now have a iPad.  Please help

    I do I transfer songs for my purchased songs from iTunes into my iPad.  I no longer have a laptop but have a iPad I I see my purchased songs in the IPad but do not know how to transfer them to the iPod.  Please help.

    If you have an iPod Touch running iOS 4.3.3 or later, you can download the songs in the purchased tab of iTunes on the iPod.
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  • I have purchased songs on iTunes a while ago and now they do not appear on my drive when i try to locate them.

    How can I get them back if they are on my iCloud, and why doe this happen?

    Hello, vanchamber. 
    Thank you for visiting Apple Support Communities. 
    If you are missing purchased media, you can download this media again by following the steps in the article below.
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    http://support.apple.com/kb/ht2519
    Cheers,
    Jason H. 

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    I have purchased songs from the itunes store many times on this computer. Now it is saying that I have to answer security questions that I do not know the answers to before i can download a song. It says because I have not purchased before on this computer, but I have. Can't get past it and just download my songs.

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