HT201272 I just want to get my purchased music back and can't. why?

I have snow leopard on my mac and It says I need to update safari before i can download my previous itunes purchases. I just want to get my music back and cant. why?

The hardware cannot support IOS 7.

Similar Messages

  • HT6012 Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud?  When I try to open it, it says can't open because the file was iMovie 9.0.9.  I just want to get it on Theater so I can watch on Apple TV and have in

    Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud?  When I try to open it, it says can't open because the file was iMovie 9.0.9.  I just want to get it on Theater so I can watch on Apple TV and have in iCloud

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • How do i get my purchase music back on to my iphone

    how do i get my purchased music back on to my iphone after backing up and restoring my iphone?

    In the iTunes App there is a tab called Purchased. You'll find your musics there.

  • HT204406 I tuned on IMatch, hated it, so turned it off. I want to get all my music back from the Cloud so that it sits locally on my hard drive. How do I do that?

    I tuned on IMatch, hated it, so turned it off. I want to get all my music back from the Cloud so that it sits locally on my hard drive. How do I do that?

    Hello Tina,
    Thank you for the question.  It sounds like you would like to download your songs from iTunes Match.  You can do this by turning iTunes Match back on and clicking the cloud icon with the downward facing arrow next to the songs that you would like to download to your computer:
    Available for Download
    This icon appears when a song is available in iCloud and hasn't been downloaded to your local library.
    iTunes Match: Understanding the iCloud Status icons
    http://support.apple.com/kb/ts4124
    Thank you for using Apple Support Communities.
    Best,
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  • I tuned on IMatch, hated it, so turned it off. I want to get all my music back from the Cloud so that it sits locally on my hard drive. How do I do that?

    I tuned on IMatch, hated it, so turned it off. I want to get all my music back from the Cloud so that it sits locally on my hard drive. How do I do that?

    tina.rogers wrote:
    this seems to me to indicate that Match copied the library up into the cloud and it no longer physically exists on my HDD???
    No, this is not what iTunes Match does. When you enable the service it leaves all the original files right where they are and mirrors your library in the cloud by either matching tracks to tracks available on the iTune Store or uploading tracks to the cloud. The service does not delete files from your HDD.
    I am unsure what you mean by "library icon" or "itunes library file" but if you mean the iTunes Library.itl file the size of that file is irrelevant.
    Before you enabled the iTunes Match service approximately how many songs were in your iTunes library and where were they stored? On the internal HDD of the computer, or on an external? Also, do you have backups?

  • I need help getting my purchased music back please

    I'm pretty sure i have somehow deleted a lot of music from my itunes and computer accidentally. I am only bothered about getting my purchased music back, most of which now has a grey exclamation mark next to it and says it cannot be located. I have the purchased music on my ipod, which it plays fine on and have tried to put it back on to my itunes by selecting transfer purchases although this only transferred 18 of my purchased songs. Unfortunately my external hard-drive doesn't work anymore and i haven't got the music backed up anywhere else.
    Being a student i can't afford to pay for it all again or take a 4 hour round trip to my closest apple store so i am hoping someone online could help me, thank you.

    check this post by Zevoneer.
    JGG

  • HOw do I get my purchased music back after having to restore my Ipod touch

    I had to restore my Ipod touch because of a corrupted file. How do I get my purchased music back?

    The answer is that the iCloud advertising in Danish speaks of restoring apps, books and music and shows this, and in small print / gray print adds that in some countries this is not available. The Danish copy does not say that in Denmark the service is unavailable (suppose the English copy in US spelling showed the service, but did not say that the service was unavailable in the US).
    http://www.apple.com/dk/icloud/features/apps-books-backup.html
    Gendannelse, der ikke er et stort projekt.
    Når du indstiller en ny iOS-enhed eller skal gendanne oplysningerne på en, du allerede har, klarer iCloud-sikkerhedskopiering det tunge arbejde. Forbind enheden med Wi-Fi-netværket, og indtast din Apple-id og adgangskode. Dine personlige data – og musik, programmer og bøger købt fra iTunes – vises på enheden.2
    2. Sikkerhedskopiering af købt musik ikke tilgængelig i alle lande. Tidligere indkøb gendannes måske ikke, hvis de ikke længere findes i iTunes Store, App Store eller iBookstore.
    After another couple of hours of hunting around, a Knowledge Base article in Danish turns up which begins by saying that purchases from the App Store, the iBookstore and the iTunes Store are restorable, but in small print / gray print advises which countries the service in fact covers. Denmark is not covered.
    http://support.apple.com/kb/HT4539?viewlocale=da_DK
    I iTunes 10.3 3 og iOS 4.3.3 eller nyere (iOS 5 eller nyere til iPhone (CDMA-model)) kan du automatisk få overført køb fra App Store, iBookstore og iTunes Store til dine andre computere og enheder.
    Automatisk overførsel af musik og overførsel af tidligere købt musik er for tiden kun mulig i Argentina, Australien, Belgien, Bolivia, Brasilien, Canada, Chile, Colombia, Costa Rica, Cypern, Den Dominikanske Republik, Ecuador, El Salvador, Frankrig, Guatemala, Honduras, Irland, Luxembourg, Malta, Mexico, New Zealand, Nicaragua, Panama, Paraguay, Peru, Slovakiet, Spanien, Schweiz, Storbritannien, Tjekkiet, Tyskland, USA og Venezuela.
    Naturally, the Danish copy should in both the advertising and in the additional information start by clarifying that music is not restorable for Danish customers. Instead, the Danish copy extolls a service that does not cover the iTunes Store in Denmark. The term for this in Danish is 'vildledende markedsføring' which is to say that the marketing is misleading.
    /hh

  • Getting already purchased music back

    I recently just got my laptop wiped from everything I had on it before. I wanted to get the previously purchased music back on it, I went to my iTunes account & was only able to get 3 songs back. Some of the music goes all the way back to '06. Has anyone dealt with this problem before & what can I do to get back my music??
    ~thanks~

    This has happened to me!!! And it is so scary and frustrating to think you may have lost your entire music library. BUT, I was delighted by my experience in working with iTunes support on this.
    I simply emailed: [email protected]
    I mentioned my situation that I had lost all of my purchases and hoped to recover at least some of them. A customer support member responded promptly with instructions and in my case there were so many songs lost (dating back to 2005!) that I simply gave him my account name and info and the next day EVERY SINGLE SONG I HAVE EVER PURCHASED was queued up to download as soon as I turned my iTunes on. Needless to say, I was speechless with their quality customer support and how personalized it was. No "automated" responses but direct responses-from a human!- to my questions and concerns.
    I would suggest emailing iTunes support at the email above to initiate the process. It was an amazing convenience for me.
    Cheers.

  • Had to buy new computer can i get my purchased music back?

    My first laptop broke and it is the motherboard so i bought a new one and i cant get the itunes store to put my purchased music into my music on itunes.

    It is your responsibility to keep up with your purchases.
    Do you not back up your info/music/pics?
    You should always do this.
    From the terms of sale of Itunes Store:
    "PRODUCTS CAN ONLY BE DOWNLOADED ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM"

  • How do I get my purchased music back after turning off iTunes Match without having to go back through iTunes and individually download each album?

    I absolutely hate iTunes Match. It is difficult to work with when it comes to music not purchased through iTunes. So I want to turn it off. How do I do and still have my purchased music through iTunes without having to go through each album/song that I've ever purchased and redownload? That would take FOREVER.

    If iTunes Match is turned off, go to preferences > store>Tick box show iCloud purchases. Once done all purchased music will appear. Go to song list view, select all tracks, ctrl+click and select download from pop up.
    Alternatively, go into iTunes Store > Quicklinks purchased and select not on this computer. Select download all.
    Jim

  • HT1711 can i get my purchased music back if my iphone broke before i backed it up on itunes?

    Hi... I bought a fiar bit of music on itunes store on my iphone 4s, and actually hadnt synced the phone with my lap top for aaages, so it was only on my phone. then i smashed my phone by accident and it had to go to be repaired, so they chucked the sim... is there any way i can get my music back that i bought on that phone once i get my new repaired iphone? cani re download it for free? or do i have to buy it allll over again? and what about apps? same deal....

    As long as they are still available in the store then you can re-download apps for free, and music can also be re-downloaded in a number of countries (plus tv shows in some countries, and films in fewer) : re-downloading. If you aren't in a country where music can be re-downloaded then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I just got a new hard-drive and didn't get a chance to backup my hard-drive, how do I get my purchased music back?

    like it says in the question exactly, I spent money on those songs and movies and I want them back.

    then you should have backed them up.
    It has always been very basic to ALWAYS maintain a backup copy of your computer.  If you fail to do this, you will lose something at some point.
    You can transfer itunes purchases from an ipod.  File>Transfer Purcahses
    You buy one download only.  You can try contacting itunes support and asking for an exception, but they are under no obligation to allow. 

  • I just want to know can i get all my music back and all my detials on my iTunes back onto my now laptop

    I've had iTunes on dell laptop before the video card died,then had itunes transfer from dell to tusheba lapyop before that one got pinched from home,now i have a hp laptop,i would like to know if i'm able to down load all my music and detials from iTunes store to my hp laptop.Can you let me know via my email which is [email protected]

    Where is your backup copy of your computer?  Use it to put everything back.
    In some countries you can redownload purchases:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Computer Crashed...How do I get my purchased music back?

    I purchased a ton of music on itunes...until my computer crashed. I got a new computer and was wondering if there was anyway I could get those songs I bought back on my new computer.
    Thanks
    Steve

    If you have an iPod the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
    If you have no iPod and the purchases weren't backed up I'm afraid the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
    You might also want to check out this page for future reference: How to back up your media in iTunes

  • GET my PURCHASED music back to use

    My computer crashed and I re-installed I-tunes in my new computer. When I click on purchased items there are non there. Before there were pages of my purchases. DO you know how I can get everything I purchased back into my purchased folder???????????Your help is very much appreciated.

    If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
    If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    You might also want to check out these pages for future reference:
    How to back up your media in iTunes
    Back up your iTunes library by copying to an external hard drive

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