HT201272 I'm trying to purchase an album and its asking me for security quiet ions. Why so difficult ????
I'm trying to purchase an album and its asking me for security quiet ions. Why so difficult ????
Contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.
Similar Messages
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I'm trying to purchase an album and I have about $10 in my account. The album doesn't cost that much, but yet it is saying I have an insufficient remaining store credit. What do I do?
Do you have enough for the album and taxes?
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im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98991) -
I already purchase a game and kind a deleted it when i finished playing the whole game. Now my problem is i'm trying to download it again and its asking to pay for it again. What should i do?
I did that already i can download the game but it still asking me to pay for every level even thou i pay already for the whole thing.
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Trying to purchase a game and being asked to verify information. Asking for security code. What is that?
Where exactly are you seeing it ? Messages about security codes usually refer to the 3 or 4 digit code on the credit card that you have on your account : http://support.apple.com/kb/HT3541
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I am trying to purchase some applications and its telling me to contact Itunes support
I am trying to purchase some applications and its telling me to contact Itunes support
OK, then I'd suggest you do what it says and contact iTunes Support (posting here is only contacting your fellow users, in case you thought you'd get to iTunes Support here). Click the Support tab above, then look for the Contact Us section in the middle of the page.
Regards. -
After I update to ios5 and I am trying to update my apps on my ipod and its asking me for my password but the username has my old username on it
You can go to Settings>Store and log out of one account and log into another. However, apps are tied to the account that originally purchased them. You have to use that account to update them. Also, if you have apps from more than one account that need updating, you have to update them individually using the correct account until the ones left are from only one account. Then you can update all.
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i have just bought and iMac and it was a display model but I'm trying to install iWork apps and its asking me to buy them. Any suggestions please
If it didn't start up with the Startup Assistant, did you erase the drive and reinstall the OS prior to starting this?
That is the best way to start given that it was a display model.
The free apps are tied to the Mac. If the store downloaded the apps from the App Store, you won't be able to do the same. You might want to contact App Store support: http://www.apple.com/support/mac/app-store/ -
hi im trying to buy some song but its asking me for som questions
what was the first car you owned?
where was your leat favorte job?
i for got can u guys help mehi im trying to buy some song but its asking me for som questions
what was the first car you owned?
where was your leat favorte job?
i for got can u guys help me -
I redeemed a new gilt card and tried to purchase a movie. I got an error box that my credit balance didn't adjust properly, that I should click OK then purchase again. When this happened it charged me for the same movie TWICE. How do I get the $9.99 back for the duplicate deduction?
Apple does not allow iTunes credits to be re-gifted. i.e. For an iTunes credit, you may not buy songs or movies for someone else. It has to go against a credit card.
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help plz
Hi
This should helps you reset your security questions:
http://support.apple.com/kb/ht5312
Hope this helps -
how do i get the encrypt iphone backup password??
Tips here:
http://support.apple.com/kb/TS5162
If the backup you're trying to restore from is encrypted, you will not be able to use that backup if you can't remember the encrypted backup passcode.
If on a Mac, & you elected to save the passcode to your Keychain, you can recover the passcode from your Keychain. Otherwise, your backup data is unrecoverable.
While you can continue to sync/backup, if you can't remember it & want to remove it, you'll have to delete your existing backups, & restore your phone as a new device. Your data will be unrecoverable.
You delete your existing backups here: iTunes>Preferences>Devices. -
I purchased an album and am missing parts of songs. Tried to re-download, but itune store is giving me error -1202. I also tried to transfer from iphone, but nothing changed. Any ideas on what else I can try?
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I have purchased an album and I am trying to download it all. Most of it did but three songs didn't. They show as purchased and there is a cloud next to it, but it says it cannot be downloaded at this time. Very iterating because it has already charged my card.
reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
Peace, Clyde -
Error when trying to purchase an album
The past two times I have tried to purchase an album it says that the item is being modified and to try back later. Is anyone else getting this message? I have tried updating iTunes and everything but no luck.
It worked for me for about 5 minutes. Then it just stopped. Now I can't buy ANYTHING. This is getting very frustrating.
Windows XP
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