HT201272 I'm unable to download my previous purchases.

Hi All,
I noticed i have some missing songs in my iTunes library on my PC after updating the other night, so after uninstalling the older version of iTunes 10.5.3.3 (I had been overseas for a few months and wasn't around to update) and then reinstalling with the latest updated version - 10.6.3 as instructed, i am still missing those files.  So i then followed the advice about using the new 'purchsed' tab and i can access the area no trouble and clearly see all my missing songs listed BUT i am unable to download them as the download tab is greyed out and doesn't highlight.  All my purchased files are like that.  They were also like that for the older version of iTunes i was using a few hours ago.  I'm logged in.  My PC is authorised.  All the purchased songs/files are listed.  They are all still available on iTunes.  I have the latest version of iTunes.  Have i missed something totally?  I'm rather new to this all so i may have missed an extremely basic step. 
Please and thank you.
Oh and one more thing, i wasn't able to send in a support request as iTunes didn't have any record of me even though i was logged in and it was saying hello to me in the top right corner as well as allowing me to purchase more songs.  I'm quite sure it isn't me that is causing the problem.

Thank you so much. 
I did exactly as you stated and had no troubles whatsoever.  Everything is now back to normal and as it should be.

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