HT201272 I need to know why I was charged 2 time for 5 of my purchases?

I would like to know why I was charge 2 times for 5 of my purches from slot journe

These are user-to-user forums, try contacting iTunes support and ask for help there : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Similar Messages

  • HT1933 I was charged three times for one of my purchases. How do I get a refund?

    There were problems with iTunes while I was purchasing and I was charged three times for the same purchase. I am not on the same workstation here iTunes is installed now. How do I get a refund without using the receipt function?

    I found this link on another post: http://www.apple.com/emea/support/itunes/contact.html?form=account&topic=iTunes% 20Store%20Account%20and%20Billing#
    And I was able to submit a request. Let's see if it solves the problem.

  • I was charged three times for the same film

    I buy a film and went to see my account i see I was charged three times for the same film, i want to be deleted the other two movies and my money back for that movies that I don't buy.

    You need to contact iTunes store support.
    Contact iTunes Support
    http://www.apple.com/lae/support/itunes/contact/

  • HT3702 I can not connect to iTunes Store.... & I was charged 3 times for the same game.

    I was charged 3 times for the same game.  I need a refund on them & reimbursement for overcharge fee... 

    I just posted about this.  I see now I'm not the only one.  They are thieves!

  • HT204088 I was charged 4 times for the same purchase how do I dispute?

    I was charged 4 times for the same purchase how do I dispute this and get my money back?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 i was charged 3 times for the same movie how do i get my refund

    i was charged 3 times for the same movie.

    You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    Or (and if the 'report a problem' link doesn't work) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • HT3951 I purchased a song and was charged three times for it

    The receipt for the songs I purchased from iTunes shows that I was charged three times for the same song.  How do I get the excess charges reversed?

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

  • HT4009 i was charged 3 times for the same app upload

    i was charged 3 times for the same app upgrade

    Do you have a question?
    Click Support at the top of this page, then click the link under Contact Apple Support

  • HT1918 I was charge three times for the same song

    I was charged 3 times for the same record

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I was charged two times for the same game

    I was charged two times for the same game...how can I get my money back?  I even was emailed a receipt for them both...no one noticed?  Please help me.

    How to report an issue with Your iTunes Store purchase

  • I was charged three times for the same purchase on my credit card...how can i resolve this?

    I was charged three times for the same purchase on my credit card...how can i resolve this?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I was charged $20 and don't know why, I was charged $20 and don't know why

    The most I've ever spent on an app is like 3 bucks but that was around September and today I was notified my account was charged $20 ?

    Go to iTunes on your computer.  From iTunes' menu, do Store > View Account.  Sign in with your Apple ID.  Then choose the "Recent Purchases" link.  It will all be documented for you there.

  • I was charged 4 times for the same order at $31.06 each. No one will help!

    I can't believe it. I was charged $31.06 4 times for one order (multiple items) at the iTunes store. This took my account negative. I found out buying groceries (which I was only able to get a little of with what cash I had to my name). I have been emailing back and fourth for 3 days now with iTunes Store Customer Support, and iTunes Store Support Specialist Tier 2 people with no one taking action, or replying to me for half a day to a day later.
    I asked my card company what was needed to get the charges reversed. They said that Apple/iTunes just needed to contact the bank for a "request for hold release". I informed the "support" (funny) people of all they had to do, and no one has yet to handle it telling me iTunes doesn't fax people, iTunes doesn't call people.
    Well I am broke, out of food (so close), and out of money on my bus card. It seems like a sob story but I am ****** (see how you feel with no food). There was a mistake and it would be so easy for someone to fix it... I just can't believe how awful their Customer Support is, their mistake, I pay... dearly.
    I would suggest to any one, be very very careful buying from the iTunes Store, it doesn't work as well as you would like and if it breaks you might be the one paying, literally, next time.

    Keep in mind this is really a user-to user technical support forum. The people responding to your posts are not from Apple (who rarely ever read the forums and rarely post here), just other users like you. We can't do anything to assist you except provide suggestions of this nature (not many of us are even in California so we can't go up to the doors of Apple corporation and kick them down demanding they give your money back ).

  • Got a new IPAD and was charged 200.00 for all apps previsouly purchased!.  Has anyone else had this issue?  I went thru the appstore and clicked on already purcahed apps and "installed" them on my new IPAD and got about 50 charges all at once from ITUNEs

    After setting up my new IPAD2 I went into the APPStore and noticed there was an already purchased section, which showed all my previous purchases I had made and installed on my IPAD I.  IT gave me the option to "install" them onto my IPAD2 and there was not visual "COST" associated with it and it never prompted me for a charge althought I had to enter my account password each time.  Additionally I didn't get any emails like you usually do when buying an app.  A few days later, BAM! 50 charges or so totalling upwards to 200 bucks with no description other than ITUNES on my bank account so I can't even tell which apps they were for.  Is part of the public BETA cloud testing?!  I hope to god not, it caused my bank account to go negative and now I have many NSF charges.  I can NOT affort this.  I know apple has a disclaimer "No refunds" under any circumstance.  But as far as I"m concerned.  THIS IS THEFT!
    Please note the IPAD os version is 4.3.3 (8J2) which isn't a drop down option for my OS below... Figures.

    More update on y situation. Now on both the IPAD and IPAD2 I can not got to view my purchase History, it says it can not connect to the ITUNES store, but yet I can still d/l apps and can view my account etc etc etc.

  • I was charged two times for an app download

    The item you are looking can not be found it says , One 190 and other 60 purchase
    Dear Citibank Cardmember,
    Thank you for banking with Citibank.
    We are pleased to provide you details pertaining to your Citibank Credit Card Account.
    190.00 INR was spent on your Credit Card 4386XXXXXXXX3983 on 12-NOV-14 atITUNES.COM/BILL.Final FX rates and charges are applicable.
    Dear Citibank Cardmember,
    Thank you for banking with Citibank.
    We are pleased to provide you details pertaining to your Citibank Credit Card Account.
    60.00 INR was spent on your Credit Card 4386XXXXXXXX3983 on 12-NOV-14 atITUNES.COM/BILL.Final FX rates and charges are applicable.

    Apple is not here. Apple does not answer questions here, especially personal ones.
    This is a user to user tech support forum. There are only other users here.
    Contact iTunes/Mac App Store support directly with your questions.
    iTunes Support -
    http://www.apple.com/support/itunes/
    Mac App Store Support -
    http://www.apple.com/support/mac/app-store/

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