HT201272 I pre-Orderd a album that just came out today and it is not on my device

I pre Orderd a new album and it's not on my music list and when I go to iTunes it says perchased but it's still not downloaded , what do I do ??

Pre ordered means it's not available to download immediately. You will be contacted by Apple via email when the album can be downloaded.
Help here > iTunes Store: About Pre-orders

Similar Messages

  • HT203167 I have pre orderd a album that came out today and it is not in my libery and i have had no email and i am not buying it again please fix this

    I Have pre ordered a album that has been reslesed today i have had no email and it is not in my libery and i refuse to buy it again
    and i refuse to buy it again

    Pre ordered means it's not available to download immediately. You will be contacted by Apple via email when the album can be downloaded.
    Help here > iTunes Store: About Pre-orders

  • My ipad is not being recognized by the new iTunes update that just came  out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini about a month ago

    My ipad mini is not being recognized by the new iTunes update that just came  out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini

    I found this is another thread - same issue.
    Re: iTunes has stopped working. Why? 
    Sep 11, 2013 6:07 AM (in response to thurdy)
    Resolved!
    After contacting Apple, I received a reply from their engineers:
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes
    And that did the trick.
    Message was edited by: Stryder777

  • I pre- ordered an album that came out today and it says i purchased it but it did not download. what do i do?

    i pre- ordered A Day to Remembers album and it came out today, it says i purchased it but did not download. What do i do?

    Did you get the notification email? You just have to click the link on the email.

  • HT1933 I pre-ordered an album on my iPhone, the album came out today and now it won't let me downoad it. What do I do?

    I pre-ordered Midnight Memories last week and it came out today. When I go to the album on iTunes it says purchased, but when I go to my Music it doesn't show up. I got the email that told me to click the link to download it, so I did and it isn't working. What should I do?

    Same thing happened to me. Go to iTunes, then at the bottom of the page click on the account link, sign in to the account that you bought the music from then a box will pop up that asks if you want to download the album.
    (I did this from my laptop, not my iPhone.)

  • HT201272 I pre-ordered a movie that is showing on my apple tv but not on my computer, why

    I pre-ordered Thor: The Dark World and when it was available I watched it on my apple tv. I go to watch it on my macbook and it does not show in my movies section. Please help. Thank you!

    Got it!

  • Can I trade my MacBook Air for a new MacBook Air that just came out?

    I was wondering that I bought the MacBook Air in November of 2010 and I would like to get the new MacBook Air can I just do a trade from Best Buy or Apply?

    Well... you can return your Air as part of Apple's recycle program and get an Apple Gift Card for it's value.  Unfortunately, they (well, a company that does this sort of thing) sets the "value" which is nothing close to what you would be able to get on your own:
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    I don't think anyone intended to insult you.  You sort of implied in your original post that you should be able to exchange something that you purchased 8 months ago.  In fairness, I'm aware of very few places that offer a return policy that liberal.  When you clarified that you could pay up front to be guaranteed a certain percentage of the original value over time... that certainly made more sense (although Apple does not offer the exact thing... but only what I had posted the link to above).
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  • HT203167 Hi i order jay z album from iTunes off I my iPhone it was a pre-order and it was $12.99 it the album for iTunes are out today and never receive my purchase

    I order the jay-z album last week it was a pre-order the album is out today it says I purchase it but its not on my phone

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How I can get rid of this wimba tool bar? it just showed up today and it is not in add /remove programs, I tried add block plus but it still showing up

    There is this tool bar, it says powered by wimba, it just showed up today. I have tried add block plus, I have googled and tried things suggested there, and yet I still have it.
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    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Or Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try some of the following programs to scan for malware:
    * [http://www.malwarebytes.org/mbam.php MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://windows.microsoft.com/MSE Microsoft Security Essentials] (A good permanent anti-virus if you don't already have one)
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • I can't download a preordered album that has came out

    Hi there,
    I preordered the new one direction album and I have got the first four songs that they released early but when the released the whole album it only says purchased not download or anything like that. I have tried logging out and signing back in but it hasn't worked at all.
    Could you please help
    Thank you so much
    Lauren 

    Hi, RickyDVdub.  
    Thank you for visiting Apple Support Communities.
    I have experienced this exact same issue for a Pre-order album as well.  I would recommend canceling the Pre-order and download it again as it most likely has not been charged.  This article will walk you though the process.  You can also check for available downloads to see if the items are pending. 
    iTunes Store: About Pre-orders
    http://support.apple.com/kb/HT5714
    Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    If the album has been charged, follow the steps in this article to report a problem with this purchase.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    Jason H.

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    Backup the iPad first, delete the app, reinstall tha app and then restore from the backup in order to recover your data.
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    http://support.apple.com/kb/HT1766
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  • Does anyone know about the update that just came out for the s3 a few days ago.

    does it fix all of the bugs that people like me were having with 4.3 like apps crashing, huge battery drain and phone lagging. I have not heard anything about it and I want to hear more about it before I start to download the update in case it completely messes up my phone. I hope it fixes my problems and does not give me anymore problems.

    It simply just allows roaming on the Canadian Telus network.  That's all folks,
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  • My Ical will not load on my MAC is there a recent download that just came out?

    Last week my ICAL was working perfectly fine now when I try to open it I get this long message (See below). I have not done anything to it so I do not know why it would be acting up. :
    rocess:    
    Calendar [67144]
    Path:       
    /Applications/Calendar.app/Contents/MacOS/Calendar
    Identifier: 
    com.apple.iCal
    Version:    
    6.0 (1639)
    Build Info: 
    iCal-1639000000000000~2
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [136]
    User ID:    
    501
    Date/Time:  
    2012-10-24 11:21:09.827 -0400
    OS Version: 
    Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Interval Since Last Report:     
    761434 sec
    Crashes Since Last Report:      
    7
    Per-App Interval Since Last Report:  25 sec
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                 
    42E77C81-ACAF-3ACC-3B7C-AF0AEEB3A906
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '+[CalManagedMessage newMessagesArrayForCalendars:andPrincipals:fromManagedObjectContext:]: unrecognized selector sent to class 0x7fff7a6929f0'
    terminate called throwing an exception
    abort() called
    Application Specific Backtrace 1:
    0   CoreFoundation                 
    0x00007fff949da0a6 __exceptionPreprocess + 198
    1   libobjc.A.dylib                
    0x00007fff8d3dc3f0 objc_exception_throw + 43
    2   CoreFoundation                 
    0x00007fff94a7054a +[NSObject(NSObject) doesNotRecognizeSelector:] + 186
    3   CoreFoundation                 
    0x00007fff949c85ce ___forwarding___ + 414
    4   CoreFoundation                 
    0x00007fff949c83b8 _CF_forwarding_prep_0 + 232
    5   Calendar                       
    0x0000000101a33810 Calendar + 223248
    6   Calendar                       
    0x0000000101a329a5 Calendar + 219557
    7   Calendar                       
    0x0000000101a2f242 Calendar + 205378
    8   Calendar                       
    0x0000000101a2e966 Calendar + 203110
    9   libdispatch.dylib              
    0x00007fff95c4ff01 _dispatch_call_block_and_release + 15
    10  libdispatch.dylib              
    0x00007fff95c4c0b6 _dispatch_client_callout + 8
    11  libdispatch.dylib              
    0x00007fff95c510c8 _dispatch_main_queue_callback_4CF + 275
    12  CoreFoundation                 
    0x00007fff9497c0fe __CFRunLoopRun + 1614
    13  CoreFoundation                 
    0x00007fff9497b6b2 CFRunLoopRunSpecific + 290
    14  HIToolbox                      
    0x00007fff904c80a4 RunCurrentEventLoopInMode + 209
    15  HIToolbox                      
    0x00007fff904c7e42 ReceiveNextEventCommon + 356
    16  HIToolbox                      
    0x00007fff904c7cd3 BlockUntilNextEventMatchingListInMode + 62
    17  AppKit                         
    0x00007fff93b06613 _DPSNextEvent + 685
    18  AppKit                         
    0x00007fff93b05ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    19  AppKit                         
    0x00007fff93afd283 -[NSApplication run] + 517
    20  AppKit                         
    0x00007fff93aa1cb6 NSApplicationMain + 869
    21  Calendar                       
    0x00000001019ff4e5 Calendar + 9445
    22  libdyld.dylib                  
    0x00007fff8f10a7e1 start + 0
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib   
    0x00007fff954af212 __pthread_kill + 10
    1   libsystem_c.dylib        
    0x00007fff968abaf4 pthread_kill + 90
    2   libsystem_c.dylib        
    0x00007fff968efdce abort + 143
    3   libc++abi.dylib          
    0x00007fff8c234a17 abort_message + 257
    4   libc++abi.dylib          
    0x00007fff8c2323c6 default_terminate() + 28
    5   libobjc.A.dylib          
    0x00007fff8d3dc873 _objc_terminate() + 91
    6   libc++.1.dylib           
    0x00007fff967438fe std::terminate() + 20
    7   libobjc.A.dylib          
    0x00007fff8d3dc5de objc_terminate + 9
    8   libdispatch.dylib        
    0x00007fff95c4c0ca _dispatch_client_callout + 28
    9   libdispatch.dylib        
    0x00007fff95c510c8 _dispatch_main_queue_callback_4CF + 275
    10  com.apple.CoreFoundation 
    0x00007fff9497c0fe __CFRunLoopRun + 1614
    11  com.apple.CoreFoundation 
    0x00007fff9497b6b2 CFRunLoopRunSpecific + 290
    12  com.apple.HIToolbox      
    0x00007fff904c80a4 RunCurrentEventLoopInMode + 209
    13  com.apple.HIToolbox      
    0x00007fff904c7e42 ReceiveNextEventCommon + 356
    14  com.apple.HIToolbox      
    0x00007fff904c7cd3 BlockUntilNextEventMatchingListInMode + 62
    15  com.apple.AppKit         
    0x00007fff93b06613 _DPSNextEvent + 685
    16  com.apple.AppKit         
    0x00007fff93b05ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    17  com.apple.AppKit         
    0x00007fff93afd283 -[NSApplication run] + 517
    18  com.apple.AppKit         
    0x00007fff93aa1cb6 NSApplicationMain + 869
    19  com.apple.iCal           
    0x00000001019ff4e5 0x1019fd000 + 9445
    20  libdyld.dylib            
    0x00007fff8f10a7e1 start + 1
    Thread 1:
    0   libsystem_kernel.dylib   
    0x00007fff954af6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff968aceec _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff968accb3 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff96897171 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x00007fff954afd16 kevent + 10
    1   libdispatch.dylib        
    0x00007fff95c4edea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib        
    0x00007fff95c4e9ee _dispatch_mgr_thread + 54
    Thread 3:
    0   libsystem_kernel.dylib   
    0x00007fff954af6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff968aceec _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff968accb3 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff96897171 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib   
    0x00007fff954af6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff968aceec _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff968accb3 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff96897171 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib   
    0x00007fff954af6d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff968aceec _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff968accb3 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff96897171 start_wqthread + 13
    Thread 6:: CVDisplayLink
    0   libsystem_kernel.dylib   
    0x00007fff954af0fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff968aef89 _pthread_cond_wait + 869
    2   com.apple.CoreVideo      
    0x00007fff939532d4 CVDisplayLink::runIOThread() + 680
    3   com.apple.CoreVideo      
    0x00007fff93953013 startIOThread(void*) + 148
    4   libsystem_c.dylib        
    0x00007fff968aa742 _pthread_start + 327
    5   libsystem_c.dylib        
    0x00007fff96897181 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff5e201438  rdx: 0x0000000000000000
      rdi: 0x0000000000000c07  rsi: 0x0000000000000006  rbp: 0x00007fff5e201460  rsp: 0x00007fff5e201438
       r8: 0x00007fff7bd27278   r9: 0x0000000000000005  r10: 0x0000000020000000  r11: 0x0000000000000206
      r12: 0x00007fff5e2015c0  r13: 0x00007fb1a401b9d0  r14: 0x00007fff7bd28180  r15: 0x00007fff5e2014a0
      rip: 0x00007fff954af212  rfl: 0x0000000000000206  cr2: 0x00007fff7bd20fe8
    Logical CPU: 0
    Binary Images:
    0x1019fd000 -   
    0x101cf8fff  com.apple.iCal (6.0 - 1639) <3994282C-2987-367F-A7A2-49366A500DDF> /Applications/Calendar.app/Contents/MacOS/Calendar
    0x103e80000 -   
    0x103e83fff  com.apple.IOAccelerator (19.0.26 - 19.0.26) <9DF4BBA7-14F1-35F9-9C4B-4F732B25836A> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
    0x103e8a000 -   
    0x103e8dff7  libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
    0x104e75000 -   
    0x10502cfff  GLEngine (8.6.1) <94C4C4C0-E96C-30B2-8CD7-DE8D82CA74F1> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x105063000 -   
    0x1051a5fff  libGLProgrammability.dylib (8.6.1) <FC866EA6-6263-3F51-BF7C-EA1A9A4162B4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x1051d9000 -   
    0x10547afef  com.apple.AMDRadeonX3000GLDriver (1.0.29 - 1.0.0) <AFF4FFE6-F389-3E65-A224-F7382FB94620> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
    0x1054c9000 -   
    0x1054d6ff7  libGPUSupportMercury.dylib (8.6.1) <5762E7E4-C76E-3442-8C30-3BA1DDCD8BAE> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
    0x1058dd000 -   
    0x10590afff  GLRendererFloat (8.6.1) <B598274C-3C23-3EBB-A7C5-13C131FAC651> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
    0x105913000 -   
    0x10591cfe7  libcldcpuengine.dylib (2.1.19) <50800DA2-7233-32E5-9553-A02171B68399> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
    0x7fff615fd000 -
    0x7fff6163193f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
    0x7fff8a3d0000 -
    0x7fff8a66aff7  com.apple.JavaScriptCore (8536 - 8536.26.7) <ADAD1276-675A-3000-B746-560A2EB596A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff8a81d000 -
    0x7fff8b1adc67  com.apple.CoreGraphics (1.600.0 - 324.6) <DCC70C6E-AB6D-3457-A823-7569CB29B107> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x7fff8b1ae000 -
    0x7fff8b1aeffd  com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff8b1af000 -
    0x7fff8b1beff7  libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
    0x7fff8b1bf000 -
    0x7fff8b21cfff  com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff8b21d000 -
    0x7fff8b284ff7  com.apple.coredav (1.0.1 - 179.6) <4E7C1925-D6D9-3E27-8FF1-BD4E615CC87E> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
    0x7fff8b285000 -
    0x7fff8b3c9fef  com.apple.MediaControlSender (1.4.5 - 145.3) <3A308EA3-21F7-3213-9157-D3421EB43715> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
    0x7fff8b3ca000 -
    0x7fff8b3cffff  libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8b3d0000 -
    0x7fff8b3e7fff  com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff8b3e8000 -
    0x7fff8b410fff  libJPEG.dylib (845) <A32618D7-FB91-3EE2-A105-5407B2F3F8D8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff8b461000 -
    0x7fff8b4c0fff  com.apple.IMAP (6.0 - 1499) <23848B5F-84DC-3357-8C0D-2643276DA8CD> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP
    0x7fff8b4c3000 -
    0x7fff8b4c6fff  libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib
    0x7fff8b4c7000 -
    0x7fff8b4fdfff  com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x7fff8b4fe000 -
    0x7fff8b502fff  libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib
    0x7fff8b503000 -
    0x7fff8b69efef  com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff8b69f000 -
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    0x7fff92ef2000 -
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    0x7fff92f0e000 -
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    0x7fff92fa5000 -
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    0x7fff92ffa000 -
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    0x7fff9307d000 -
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    0x7fff930d8000 -
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    0x7fff930e3000 -
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    0x7fff930ec000 -
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    0x7fff931ea000 -
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    0x7fff93249000 -
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    0x7fff9330e000 -
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    0x7fff935c7000 -
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    0x7fff935c8000 -
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    0x7fff935ea000 -
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    0x7fff9362c000 -
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    0x7fff9364f000 -
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    0x7fff9367b000 -
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    0x7fff93836000 -
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    0x7fff945df000 -
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