HT201272 I pre ordered an album , and it came out 2 hours after I bought it. When I tired listening to it , it was saying that it was purchased but I have to buy all the songs again when I already did :/

And I checked my email and apple said that my songs were ready to be downloaded and when I went , it had no active downloads

Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

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HT1849 If i bought an album but now want the deluxe version do I have to buy all the songs again just so I can get the bonus material that says album only.

If I bought an album but now want the deluxe version do i have to buy the whole album again because som of the material says album only. That would mean buying the same songs over again.

Delete the three tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
tt2

Ok i needed to flush my computer because i had a virus and i had to delete all my music is there a way i can get the library from my ipod onto the new itunes i downloaded because i dont want to have to download all the songs again

Ok i needed to flush my computer because i had a virus and i had to delete all my music is there a way i can get the library from my ipod onto the new itunes i downloaded because i dont want to have to download all the songs again

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup copy ( not good), then you can transfer itunes purchases from your ipod. Without syncing: File>Transfer Purchases

If I want to reset my MacBook, would I have to buy all the updates again?

I want to reset my whole MacBook Pro.
1. If I put my applications to a external hard drive will I be able to use them one I reset them?
2. Will I have to rebuy anything I bought on iTunes/Mac

1. If you backup your applications, you will be able to use them again.
2. No. Downloading past purchases from the App Store, iBookstore, and iTunes Store.
A true "reset to factory default" would require that you erase the drive then reinstall the original copy of OS X that came with the computer when it was purchased new.

I pre-ordered an album and it wouldn't download so i need to know how to get a refund

i pre-ordered an album and tried to down load after the release date. it wouldn't down load and i wasn't able to get a refund. please advise.

Hello techmo200,
Follow the steps outlined in this article to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Do I have to register all the plugins again?

Do i have to register all the plugins again if I already installed and registered the plug-ins when Iupdate from CC2014 to CC2014.2 ? (Red Giant Genarts or FX factory).
Message was edited by: Kevin Monahan
Reason: More searchable title, more understandable text.

HI Yazzmatazz,
It should be OK, but it's always wise to check with the plug-ins manufacturers before updating Premiere Pro.
Thanks,
Kevin

How do I open my itunes account on a new computer without having to buy all new songs? It doesn't seem fair to have to buy all the same songs a second time if they are already purchased by me and I just want them on my new computer!

How do I open my itunes account on a new computer without having to buy all new songs? It doesn't seem fair to have to buy all the same songs a second time if they are already purchased by me and I just want them on my new computer!

There's a few different ways. The following document is worth checking through:
iTunes: How to move your music to a new computer

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

Whether you can redownload music depends upon what country that you in. If you are using your computer's iTunes then does music show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (on your phone you might be able to redownload media via the Purchased tab in the iTunes store app) ? If music shows there, but not that album, then check to see if it's hidden : http://support.apple.com/kb/HT4919
If you aren't in a country when you can redownload music and it's still on your phone then you should be able to copy it over from the phone via File > Devices > Transfer Purchases.

I pre ordered an album and when I went to download all it said was purchased and i no i have no email to verify my purchase what do I do????

S I pre ordered and album and it cam out but it was not downloading. When I o to the iTunes Store it just says purchased so i can't download it. I never received and email and I have no idea what to do please help.

Check Purchase History
http://support.apple.com/kb/ht2727

My Top Rated songs, when I synch my iP4S - comes up with an error message saying it can't find all the songs. When I check, library has songs listed but with a "!" bubble next to them. When I click on them they play. What am I doing wrong?

When synching, itcomes up with an error message saying it can't find all the songs. When I check, library has songs listed but with a "!" bubble next to them. When I click on them they play. What am I doing wrong? This happens every time so I click them and it sorts them (boring with 200 odd). How can I prevent this?

Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.

HT5714 I pre ordered Childish Gambinos album and it came out today. i have tried everyhting and i stil have no clue how to download it

I pre-ordered Childish Gambinos album and it came out today. I have tried everything and i cant find where to download it.

Hi, aemery1.
Thank you for visiting Apple Support Communities.
Pre-orders download on their own if automatic downloads are enabled. However, sometimes you need to check for available downloads. Make sure to check your iTunes library to see if the album is there. I have experienced an issue a couple weeks ago for a Pre-order album not downloading and stating it was purchased. I would recommend canceling the Pre-order and download it again as it most likely has not been charged. This article will walk you though the process.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
If the album has been charged, follow the steps in this article to report a problem with this purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?

I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?

Hello KailaRy
Check in your iTunes folder on your computer to find the files. If they are there, then drag on top of iTunes to import them in. If they are not there, then report the issue to the iTunes Store.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?

I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?

Seems that you can no longer hide them on your phone. Try doing so in iTunes: http://support.apple.com/kb/HT4919.

I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

If you are in a country where music can be redownloaded then it should show in the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If it doesn't show there then does the Store > Check For Available Downloads menu option on your computer's iTunes find it ?

HT201272 I pre ordered an album , and it came out 2 hours after I bought it. When I tired listening to it , it was saying that it was purchased but I have to buy all the songs again when I already did :/

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