HT201272 I preordered a book and when I started downloading the book it never finished. It shows up on my bookshelf but I'm unable to open or delete the book

I pre-ordered a book and when I started downloading the book it must have stopped in the middle of the download. The book shows up on my bookshelf but I'm unable to open the book or delete the book

Disregard this question, I just noticed that it wanted an Adobe password.

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HT5052 i am struggling to download new software update for ipad 2 using itune: The problem is that im getting an error saying time out!!! and when i start downloading again it starts from zero!!

The problem is that im getting an error saying time out!!! and when i start downloading again it starts from zero!!

Their alternative option is for you to bring it into the store
You could google and look for some download helpers (presuming they still exist, haven't used them in years) but they're freeware or adware that caches your download to help you recover from timeouts.
the timeout is possibly caused by your ISP, if they regularly cycle routers or the such it 'burps' your connection causeing it to cut out.
You might try taking your laptop to your local library which may have wifi. Or, as the others have suggested, a friend's house with cable internet.

I cant get itunes to update and when trying to download the new version it says error i dont want to lose the music i already have

help i tried to update my itunes last night and it wouldnt update now my itunes wont open it says theres an error so i have tried to download the new itunes and it still says error i dont want to lose what music i already have on my itunes

You're using a Mac computer?
You are always at risk of losing your music. If you are worried about it now too it means you don't have a backup. Get one. Soon.

TS3276 Hello I have a MacPro Book. When I try to open my email it doesn't open. And when I try to shut down it tells me to close out my email. But I can't even open my email so I can't shut down? What do I do?

Hello, I need help I can't shut down my Mac when I try it tells me to shut down my email. The other problem is that I can't get into my emails. What should I do?

OS X: How to quit an unresponsive application using Force Quit

I cannot access link across the top 1 inch of the webpage and when pdf's download, the 1 inch across the top is white

web pages do not allow me to access login information or links to important parts of the website. When I download a pdf from a site, the same top portion (about 1 inch or so) is white.

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

My mac book startup disk is full and when I start it, it give me a blank blue screen. I have tried the shift and I started in safe mode, and it gave me the stars screen. How can I delete files to fix the problem

My mac book startup disk is full and when I start it, it give me a blank blue screen. I have tried the shift upon start
and I started in safe mode, and it gave me the stars screen. How can I delete files to fix the problem

1. Start up in Safe Mode.
    http://support.apple.com/kb/PH11212
2. Empty Trash.
    http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
    Hold the option key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the dropdown.
    Library > Mail > V2 > Mailboxes
    Delete "Recovered Messages", if any.
    Empty Trash. Restart.
4. Delete old iOS Devices Backup.
    iTunes > Preferences > Devices
    Highlight the old Backups , press “Delete Backup” and then “OK”.
    http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD
   System Preferences > Spotlight > Privacy
   http://support.apple.com/kb/ht2409

Hi guys. Just a quick question. My wife has a Mac Book Pro and when she is browsing the web she can use a two fingered gesture to go back to her previous page (by swiping from right to left). Is there any way to set that up on my iPad Mini. Many thanks.

Hi guys. Just a quick question. My wife has a Mac Book Pro and when she is browsing the web she can use a two fingered gesture to go back to her previous page (by swiping from right to left). Is there any way to set that up on my iPad Mini. Many thanks.

Not in the Safari browser she can't. That is not supported on the iPad. There are other mobile browsers that do have that functionality - one is iCab Mobile.
https://itunes.apple.com/us/app/icab-mobile-web-browser/id308111628?mt=8

HT5731 I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone.

I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone. For some reason I can't get all the playlists I have set up in iTunes to show up on my phone.

Hi HipstaTrinty,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

My itunes won't work so i tried reinstalling and when it starts an error pops up that says: "the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the insta

my itunes won't work so i tried reinstalling and when it starts an error pops up that says:
"the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the installation package 'Itunes.msi' in the box below
please help, its frustrating

first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
next download itunes. it worked for me hope this is helpful!!
oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you!

I have Photoshop CS5 and am trying to download the Camera Raw plug in which will enable me to look at RAW images from a Nikon D800 . The download appears in my " Downloads " folder but when I try to open a RAW image I get a message up which says it can't

I have Photoshop CS5 and am trying to download the Camera Raw Plug in that will allow me to open images taken with a D800 camera .
It appears the download has been successful when I look in my " Downloads " Folder but I still get a message up saying the installed version of Camera RAW won't support the Camera model ( i.e. D800 ) . What am I missing ??
Tony Fletcher

You need to download and install Camera Raw 6.7.1 for CS5. Once you have downloaded it, you need to install it while CS5 is closed.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Once downloaded, unzip/unpack the file, and run the executable to start the update, following the instructions.

I upgraded to OS Yosemite on my MacBook Air...and I cannot upgrade the Adobe Flash download that Adobe keeps asking me to download. I get the screen and when I click on the icon it just creates a new window but not download. Thoughts?

I upgraded to OS Yosemite on my MacBook Air...and I cannot upgrade the Adobe Flash download that Adobe keeps asking me to download. I get the screen and when I click on the icon it just creates a new window but not download. Thoughts?

I just tried the link and it is just fine. If the GateKeeper pops up then open Security & Privacy preferences, click on the General tab, set the last radio button to Anywhere.

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

Have you opened Acrobat and gone to Help>Updates to get an updated install?

When i take a picture with my ipad 2 lets say im looking to the right and i take the picture and when i go to the gallery my face is looking the other way(left)

when i take a picture with my ipad 2 lets say im looking to the right and i take the picture and when i go to the gallery my face is looking the other way(left)

The picture in the gallery is correct. The picture you are looking at before you capture it is a mirror image such as you are used to looking at, otherwise you would not be able to handle it. Look at More Like This >>>>>>>

HT201272 I preordered a book and when I started downloading the book it never finished. It shows up on my bookshelf but I'm unable to open or delete the book

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