HT201272 I purchase the audio book resurrection for $32.99 but never downloaded ?

Please how can retrieve the purchased item: resurrection $32.99 and never downloaded just froze without a notice way ,can i have I credit if not?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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How do I get a refund for a book when I wanted the audio book? I bought both but only need the audio book..

How do I get a refund for a book when I wanted the audio book? I bought both but only need the audio book. I don't even know how to use the book. The only reason that I bought it was it was cheaper and I thought that it was the audio book.

There are no refunds.

HT4623 I'm unable to download apps from phone when I got into App Store, it asks for my password but never downloads, I have to hook up to computer to download apps to my phone

I'm unable to download apps from phone when I got into App Store, it asks for my password but never downloads, I have to hook up to computer to download apps to my phone

Have you tried turning your phone completely off and then back on? After trying that you might want to Reset your phone by depressing the Sleep Button and the Home Button at the same time for at least 15 Seconds. Then try your App Download again. If those efforts don't work there are additional threads about various App Download issues you will want to review.

HT201272 I purchased an audio book, it doesn't appear in my purchased list nor in the audio books list

I purchased an audio book, it doesn't appear in my purchased list nor in the audio books list. I have a receipt for it but if I start to down load it again, I get charged. Where did the audio book go and why doesn't ITunes recognize I've already paid?

Audiobooks are currently a one-time only download from the store, so if you download it again then you will be charged - I believe that they are all supplied to Apple by audible.com, so I assume that it's them that are requiring the one-time only download.
Is it still on the device that you downloaded it on (if it was on your iPhone then it should be in the Music app), or do you have a copy on your computer and/or on a backup ? If not then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Purchased an audio book from I Tunes and want to download/sync with my I Phone 5...how do it do it?

I purchased an audio book from I tunes and it is in my recent purchases on my Mac Book Pro and I would like to download it to my I Phone 5. How do i do it?

Hello there Michael,
It sounds like you have audiobooks on your computer you want to sync to your iPhone 5. You can do this in the Books tab in iTunes when you have your iPhone connected:
iTunes 11 for Mac: Add iBooks and audiobooks to iPod, iPhone, or iPad
Sync iBooks or audiobooks to your device
Connect your device to your computer and select your device in iTunes.
Click the Books button.
Do either or both of the following:
Sync iBooks: Select Sync Books, then click “All books,” or click “Selected books” and select the iBooks you want to add.
Sync audiobooks: Select Sync Audiobooks, then click “All audiobooks,” or click “Selected audiobooks” and select the audiobooks you want to add.
Click Apply.
Thank you for using Apple Support Communities.
Regards,
Sterling

HT201272 I Purchased an Audio Book on my IPAD, unable to down load from my account to my IPOD

Yeh Purchase Audio Book but unable to down load on to another device - ie my IPOD
I've updated purchase and backed up both devices but still unable to select or even find Audio books to Play or down load

Audiobooks are currently a one-time only download from the store (so they won't appear in the Purchased tab for re-downloading, and they aren't included in a device's backup). You should be able to copy it from your iPad to your computer's iTunes via File > Devices > Transfer Purchases (it should copy over to the Books part of your library) and you can then sync it to your iPod

I already bought the audio book and when I would like to download to my iPod its asked me to buy again I put yes to times and its charged to my bank account , why i have to pay again?t

Why I can not download audio book to my iPod after I paid for in my iPhone .

Audiobooks can currently only be downloaded once - if you want to put it on a different device then you should have copied it from your iPhone to your computer's iTunes via File > Transfer Purchases and then synced it to the iPod.

HT201272 I purchased Zombie Cafe, 50 toxins for my game, but the Sprint Store had to wipe my iPhone and reset it due to minor issues. How do I recover the 50 toxins I purchased?

I had to get my phone reset and I had purchased 50 toxins from iTUnes, but my game reset and now I don't have the toxins, what can I do?

Ringtones are currently a one-time only download. Have you not got a copy of them on your computer and/or on a backup ? If not then you can try contacting iTunes support and asking for a re-download, but they are under no obligation to let you you re-download them : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT201272 I am trying to recover my aunts audio books for i tunes. We registered her new ipod and authorized her new computer, but in the purchased menu it is not showing the audio books. Any suggestions? Customer service support is not working for me.

Can somebody please help me. I am trying to recover my aunts audio books that she has purchased. I have authorized her new computer and registered her new ipod. There is no option for audio books under purchased and itunes is telling me there are no available downloads. She has purchased several audio books in the last two years.

thank-you! yeah, i cant see going to 64. as it stood sound quality was dodgy. good on some stuff, great on others, and terrible on a few. i have some great news...my ipod is not showing up in itunes. again. i give up. it has music on it. its full to the tippy top. i fooled around with some of the things the trouble shooter wizard thing suggested last night for hours. didnt fix it. after awhile i was just going in circles. i will just live with the thing the way it is. but i will say one thing; after reading some of the posted issues other folks are having i'm just glad i didnt put everything in the cloud....peace

HT201359 I purchased a audio book to listen to on my commute to work. It only works over wifi, that does me no good in the car and the book is hours long for audio. That will eat up my data. How can I get a refund?

I purchased a audio book to listen to on my commute to work. It only works over wifi, that does me no good in the car and the book is hours long for audio. That will eat up my data. How can I get a refund?

How are you trying to listen to it ? You shouldn't need to be online to listen to it, I don't for any of mine. If you've downloaded it directly on your iPad (or synced it from your computer) then it should be in the Music app (you will get an Audiobooks option under the More button in the Music app when you have audiobooks on it) - is that where you are trying to listen to it ?

HT201272 I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help

I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help.

Audiobooks are currently a one-time only download from the store. If you don't have it on your computer (audiobooks go into the Books part of your iTunes library) nor on a backup, then if it's still in the store you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I just purchased an audio book from I tunes for my I pod and I need to know how to get it from my PC to the I pod?

How can I transfer the audio book from my PC to my I Pod

Welcome to the Apple community.
Connect it to iTunes, select the device in the device list in iTunes, select the audiobook from the various sync options and sync.

Hi, I have purchased an audio book on iTunes from an iMac and it does not show up on the cloud so I can't download it on my iPhone. Does anyone know why and how I can proceed to transfer the audio book purchase?

Hi
I have purchased an audio book from iTunes with my iMac.
Now I wanted to listen to it on my iPhone so I proceeded to transfer the purchase and looked for the book in the purchased section of the store in the iTunes on my iPhone but it did not show up.
Does anyone know why and how I can transfer the audio book purchased on my iPhone so I can listen while away from the desk?
Thank you,
Sanya

Can you find the audio book by using the Search feature on the iPod?
Do you have the right boxes checked to sync the audio book to the iPod?
iTunes: Syncing media content to iOS devices and iPod
Note you have to check the boxes in Books pane for the iPod in iTunes to sync books in general and another box to sync Audio Books.

HT201272 I downloaded (purchased) an audio book on my iPad 2. I can not find it. I wanted it to go to either iTunes or i book. No where to be found. However I did get verification they got my payment.

I downloaded (purchased) an audio book on my iPad 2. I can not find it. I wanted it to go to either iTunes or i book. No where to be found. However I did get verification they got my payment.

It should be in the iPad's Music app (iTunes on an iPad it just the store for buying/downloading content, and iBooks is for ibooks, PDFs, epubs i.e. books for reading) ? When you have audiobooks on an iPad you will get an Audiobooks option under the More button at the bottom of the Music app.
Note that audiobooks are currently a one-time only download from the store (so they won't appear in the Purchased tab for re-downloading), so you may want to copy it to your computer's iTunes via File > Devices > Transfer Purchases so that you can take a backup copy of it - it should copy over to the Books part of your iTunes library.

HT1206 I purchased an audio book and only part came over, I followed the proceedure in the help and it still won't finish the download

I purchased an audio book and only part came over, I followed the proceedures in help
but it didn't bring over part 2 of Dark demon, Dark Seried Bk 16 unabridged by Christine Feehan.
you took my money but the book didn't come over. Please resend this download so that it will
come over to my ipod.
Thanks
Susan Jolley
<Personal Information Edited by Host>

Hello, Susan.
Thank you for visiting Apple Support Communities.
I would recommend reporting a problem with the purchase via the steps in the article below. Our iTunes Store group can assist you with correcting this issue.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

HT201272 I purchase the audio book resurrection for $32.99 but never downloaded ?

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