HT201272 I purchased a film a while back and have the invoice to prove it and its shown on my purchased list however I went to put it on my phone and its not showing the iCloud icon to download it even though I already bought it.any ideas?

I purchased a film a while back and have the invoice to prove it and its shown on my purchased list however I went to put it on my phone and its not showing the iCloud icon to download it even though I already bought it.any ideas?

If you downloaded it on your computer's iTunes then it should be in the Books part of your library, if you downloaded it on an iOS device then it should be in the Music app on it. If it's not there, and you don't have a copy of it on your backup of your library, then you will need to try contacting iTunes Support and see if they will grant you a re-download (audiobooks are currently a one-time only download from the store, which I believe is a requirement from audible.com who supply them) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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