HT201272 I recently rented a movie and it did download but it stop half way because I think it didn't downloaded all the way and I ran out of time how can I download it again I didn't watch the last 40 minutes and I payed 4.99. And this is not the fist ti

Am ****** I rented a movie and it didn't download all the way but it played more than sixty minutes and the. It stop

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it back up? Recently rented a movie directly through apple tv but can't see the movies section in main menu now.

My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it to show again? Recently rented a movie directly through apple tv but can't see the "movies" section in main menu now. WiFi and home sharing are working.

Welcome to the Apple Community.
Check the location setting for the iTunes Store is correct.
You might also try restarting the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
If you are still having problems try a restore.

HT1498 I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv

I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv?

A movie rented on an iPhone can only be viewed on an iPhone. If you want to view on TV you need to rent directly on ATV or via computer (and stream using home-sharing)

Rented two movies and it's not downloading ,what do I do,error -42110 shows up., rented two movies and it's not downloading ,what do I do,error -42110 shows up.

RENTED 2 MOVIES AND THEY ARE NOT DOWNLOADING ,THESE MOVIES WERE RENTED SINCE SUNDAY 8TH JULY.2012 ERROR -42110 KEEPS SHOWNING UP AND THE SYSTEM IS UPDATED WHAT DO I DO.

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

On my previous macbook when using an input device, i.e. external memory or CD etc. an icon would appear on the desktop,have recently bout an imac and this does not happen, wondering if there is a way to put input devices to appear on the desktop?

on my previous macbook when using an input device, i.e. external memory or CD etc. an icon would appear on the desktop,have recently bout an imac and this does not happen, wondering if there is a way to put input devices to appear on the desktop?

Hello, check Finder Preferences>General, & then the Sidebar tab also.

HT5622 i have intered my visa security pin code ronge three times how can i use it again

i have entered my visa security code wronge three times. how can i reset &use it again?

Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks

Rented a movie and it's not letting me watch it!

I rented a movie off iTunes and now I want to watch it but it says 'this content is not authorised.' What do I do?

If you rent a film on Apple TV then it can only be watched on your Apple TV. From http://support.apple.com/kb/HT1657 :
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't know

HT1600 I am trying to rent a movie, and it will not take my password as its on an old AppleId internet email, so I went to manage my AppleId acct and added that email on my acct. It still won't take my password? What do I do now?

I am trying to rent a movie on Apple TV. I have the wrong email address on account so I went to manage AppleId account and added my old email on my account. Went back to try movie again and it still wont take my password? What do I do now?

I am trying to rent a movie on Apple TV. I have the wrong email address on account so I went to manage AppleId account and added my old email on my account. Went back to try movie again and it still wont take my password? What do I do now?

Downloaded a rented movies from itunes, started to watch it but it stopped half way through

In the middle of the movies it stopped.
I can see the movie under my videos but when I click on it I get the following error message:
This movie could'nt be played"
What can I do?
Thanks
JM

send an email to the iTS customer service using this form and ask the folks there to help you sort it out.

TS1424 I downloaded a song but it stops half way through, why?

What should I do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT1600 hi i rented a movie and wanted to play it in my livingroom apple tv i get the picture but it says my audio is unsupported what can i do

hi i recently rented a movie and when i wanted to play it on my apple tv the picture was there but it said unsupported audio i was watching it last night now its not working what could be wrong

Welcome to the Apple Community Newbieappleguy.
Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.
If you are using a sound system/receiver, make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.
Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

I rented a movie and will not download

I rented a movie and it will not download and I cannot get help.

Wow, no one ever answered you? Did you get it resolved? I have the same problem. Only 8 minutes downloaded . What do you do?

I rented a movie and the download was interrupted. Where can I find it again to resume the download?

I rented a movie and the download was interrupted. Where can I find it again to resume the download?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1657 I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it.

I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

HT1657 I rented a movie and was charged for it, it started to download but says I do not have enough space. I tried to delete it so I could download the SD version instead of the HD version but am unable to do that what can I do???

I rented a movie and was charged for it, it started to download but says I do not have enough space. I tried to delete it so I could download the SD version instead of the HD version but am unable to do that what can I do???

Same thing happened to me ipad. Please someone fix it Apple.

HT201272 I recently rented a movie and it did download but it stop half way because I think it didn't downloaded all the way and I ran out of time how can I download it again I didn't watch the last 40 minutes and I payed 4.99. And this is not the fist ti

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