HT201272 I updated my IPhone and it took away all music including my ring tones. I have been able to recover the songs but my ringtones are not showing under purchased. How do I get my ringtones back?

I updated my phone and all my music, including rigntones went away. I was able to recover my songs under purchased. My ringtones are not showing under purcahsed. How do I get my ringtones back?

I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.

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I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

HT201359 I did not want this purchase how do I get my money back??? I gun what is it???

Been charged for I Hun hd..... Did not want it how do I get my money back???

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

HT1689 If I purchase a song but it doesn't download due to corruption, how do I get my money back or credited back to account?

I purchased the linkin park new album but one of the songs was corrupted and would not download. But, I was charged. How do i get my money back onto my itunes card?

You must contact with iTunes support, but you can redownload your songs in iTunes Store > Purchased

HT4972 We synced & updated my daughters phone for first time using my account. It deleted her contact list and inserted mine on her phone. Now she has been deleting the contacts but it is also deleting from mine! How do I get my contacts back?

I need help. I have an Iphone 3GS and so does my teenage daughter. I had not ever updated her until last night and I updated it using my Apple account. I did not think that I needed to make a separate account for her phone as the phone belongs to me and we share apps and such.
The update went well except all of her contacts were deleted. However, all of my phone's contacts were placed on her phone instead of her own. This was not a real problem for her as she did not have a great deal of contacts. But she did need to start delating mine from her phone. It was not until she had deleted all the way down to the H contacts that we realized as she deleted contacts from her phone, they were also delteing from mine!
I need help in retreiving all the contacts that she has deleted. There are important business contacts that I so did not want to lose!
What can be done? And how do we keep this from continueing to happen?

This information will explain it:
http://support.apple.com/kb/HT1495
Hope this helps

I have 2 external hard drives, but can not view photos from 1 hard drive in LR5 now. I used this hard drive in LR5 before, but now it does not show up. How do I get the hard drive to show up in LR5?

Any ideas on how to connect hard drive back into LR5?

Hi:
Let's see if I can help you, help me. Operating system is OS X, version 10.8.5.
The photos on hard drive (1) have never been removed from Lightroom (or have they?)They have not been removed from LR.
Could you explain why hard drive (1) stopped appearing in Lightroom, it must have been because you did something, otherwise the photos on hard drive (1) will still appear there.LR always worked great, until I had to upgrade my operating system to get LR5 to work. Then it has been one problem after another.
So, once I ran into this problem and before we started to chat….I simply RE-imported all the photos from (1). They came in fine, except none of their key words came along with them. So my ability to find anything is "0". It was bad enough to have to do the import all over, but the thought of having to re-tag 1000"s of images is overwhelming.
Thanks for your patience.
Kathy

I have itunes 11 and that cloud thing got my music onto my computer, but all those apps are not showing up. How do I get them?

So yeah, basically ^^^^^ Please help!

call the APPLE store, even though it reconize you purchase them already, APPLE will charge you again. it happened to me. when u call them they can resend them to your phone FREE of charge. It makes no sense, i mean they know you already purchase them, then y dont they just allow us to redownload them free of charge.SMDH

2 iphones 1 computer. updated my wifes phone to ios 5 her phone got wiped of all apps and all my contacts are on her phone. we had been using the same apple id but different user accounts on our laptop. How do i get her phone back to normal?

2 iphone 4, 1 computer. i upgraded to ios 5 and just updated my wifes phone as well. her phone got wiped of all apps and all my contacts were put on her phone. we had been using the same apple id but different user acct on our laptop. How do i get her phone back to normal??

Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.

After downloading the ios7 to my iPhone 4s, the keyboard does not have the microphone so I can't speak to text. How do I get this feature back?

After downloading the ios7 to my iPhone 4s, the keyboard does not have the microphone so I can't speak to text. How do I get this feature back?

Go to Settings > General > Siri and turn Siri on. Once you turn it on, you will have the microphone key back on the keyboard

After updating my iphone and itunes i lost all the money in my account...how do i get it back?

after updating my iphone and itunes i lost all the money that i had in my account, how do i get it back?

don't know what to say

Did a itunes update on my partners phone and it took away all of his phone contacts and inserted mine can this be reversed

did a itunes update on my partners phone and it took away all of his phone contacts and inserted mine can this be reversed

Have him sync his phone to iTunes on his own computer/account, and it should put everything back for him.

TS3988 My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?

My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?

If you can see the iCloud contacts in Outlook, you can copy them back to your PC by selecting all the contacts (click one, then press Control-A), then drag and drop the selected contacts to Contacts under My Contacts on the left sidebar of Outlook.
If you want to copy your calendar back to Outlook, select your iCloud calendar on the left sidebar of Outlook, switch to the list view (select View from the ribbon, then click Change View>List), select your events (click on a single event, then press Control-A), then control drag and drop them to Calendar under My Calendars on the left sidebar.
Then you can sign out of iCloud on the iCloud control panel and your local copies will still be there. If you want to add your iCloud email account back to iCloud, you can do this with these settings: http://support.apple.com/kb/HT4864.

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I am a CC subscriber and trying to update lr5.7 and I am told to got to my CC folder and click on install. The problem is, LR is not in my file. I guess I have been using my original lr that I bought years ago. What now? How do i get lr into the CC file?

I am a CC subscriber and trying to update lr5.7 and I am told to got to my CC folder and click on install. The problem is, LR is not in my file. I guess I have been using my original lr that I bought years ago. What now? How do i get lr into the CC file?

Gary116 please remove and reinstall Lightroom by following the steps listed in CC desktop lists applications as "Up to Date" when not installed. The version of Photoshop Lightroom available through the Creative Cloud Desktop application supports your Creative Cloud Membership.

HT201272 I updated my IPhone and it took away all music including my ring tones. I have been able to recover the songs but my ringtones are not showing under purchased. How do I get my ringtones back?

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