HT201272 I've been billed multiple times for a download I purchased

I downloaded a purchase and it shows up in my account as 8 times of being purchased because my credit card was not up to date. I've corrected the error but will I be billed these 8 timers for one purchase?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
A real person will answer your report, that's how Apple deal with these things.

Similar Messages

  • HT201359 Why i have been billed six times for the same item? Pls help how to refund..

    Why i have been billed six times for the same item? Pls help how to refund..

    Did you change your card details on your account a number of times when trying to purchase the item, and five of them are temporary store holding charges : http://support.apple.com/kb/HT3702 ?
    If they are all 'proper' charges then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I think I have been billed 8 times for a product I...

    Hi,
    I just tried to purchase the Soundhound app from the Ovi store for my Nokia C7. I use my phone bill for purchases. I was asked to confirm the purchase which I did. I waited then a message came up saying there was a problem with the billing service and I should try again later, so I exited the screen
    Almost immediately I was bombarded with 8 identical SMS messages from OviStore (82102) saying "Thankyou for your purchase from OviStore by Nokia. Your transaction ID is (all different numbers in each text)".
    Also there was no link in any of them to my download! I have a suspicion I have been billed 8 times for a product I haven't even received.
    Is there a contact phone number for Ovistore so I can rectify this?

    I've tried to buy other application today and also had the same problem. I've performed attempts 2 times via Phone Bill and it took the payment twice from my phone.
    I've just sent the message about it to support (Support -> Contact us) and asked them to refund the payments.

  • HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    Use the report a problem link in the email Apple sends to you after purchases.
    S.

  • How do I get refund for being charged multiple times for single download

    I have just been charged multiples of times for my last three purchases . How do get refunded?

    Click Support at the top of this page, then click the link under Contact Apple Support

  • HT204088 I have been overcharged 3 times for an app I purchased and would like to be refunded asap

    I have charged 3 times for the grindr xtra and would like to be refunded assp

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Ive been billed 6 times for an album that i bought once

    i bought an album once and in my checking account it charged me 6 times and i want my money back.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I have been charged 3 times for a single album purchase and cant talk to a real **** person about it ***!!!!!!!

    This is bs been trying to get this resolved all **** day, over it. No more iTunes for this guy!!!!!!!!

    Apple don't have phone support, if you haven't already done so then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT201359 How do we correct being billed three times for the same album purchase?

    Does anyone know how to fix this?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

    I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
    mike

    You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have been charged several times for items I have not ordered or received...Paradise Cove App

    I have been charged several times for items I have not ordered or received...Paradise Cove App.
    On a few dates I have attempted to purchase items on Paradise cove...then been billed several times for items I never received.
    please remove these charges.
    Tony Starace

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT204088 I have been charge by an app for multiple times for renewal, how can i contact and ask for my money back?

    Hi i have charge by an app for multiple times for renewal, every week it with charge me for $2.95 for something i have long ago,
    I really need some help to see how can i get my money back.

    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT6006 I was wondering y I have been charged several times for the same app wen I have not maid the purchases

    Wen I cheecked my account I have been charged 21 times for a app wen I have only maid the 1 purchess

    We are fellow users here on these forums, we won't know what you've bought.
    You, and nobody else who has access to your account or devices, haven't made multiple in-app purchases in the app ?
    If not then try contacting iTunes Support (they may want the order numbers from the account's purchase history) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11

    flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11

    I have had the same problem for WEEKS and I cannot access any sites that use Flash. Flash has been installed on this computer since I bought it in 2012. I have allowed auto updates but for weeks the updates never get past Step 2 - is this because I do NOT want the Google Tool bar? I use NO tool bars as there is only 6 inches of vertical screen space. Is this because I uncheck wanting Chrome as a default browser?  It is already installed, I just don't use it.  I came to this site and ran the check is it installed and the system says it is either not installed or not enabled. Version 14 just downloaded about 30 minutes ago - but did not progress to Step 3 although a pop up screen came up with a finish button, which I clicked. WHAT is the problem and how do I fix it?  If this were just a compatibility bug between IE11 and Adobe they have had plenty of time to fix it.
    Stephanie HC

  • I have been charged 3 times for student premium and am still on free.

    I have been charged 3 times for student premium when it says I can't be verified that I am a student even though I manually sent it in 2 hours ago and still haven't gotten anything back from spotify. I've checked email and spam and have emailed them again and hour ago and still nothing but I still lot chanrged...why?

    Hey there , welcome to the community!
    If you contact Spotify through online contact form, they will be able to sort out these multiple charges and see what's going on with the student verification. Once you send in the form, you should receive a reply from them within 24-48 hours. If you need any further help, let me know! :)

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