HT201272 i was unable to download my purchased song and i'm being charged for it

i was charged for a song that i was unable to download

You might, disconnect the iPod, then restart iTunes and plug your iPod back in and see that helps. 
Regards, Patrick

Similar Messages

  • I'm trying to report a problem about a download which didn't work and I'm being charged for it.

    I'm trying to report a problem about a download which didn't work and I'm being charged for it.

    Store > View My Account > Purchase History > Report a problem.
    Contact the store and explain the issue. They should be able to reissue your download or take whatever other steps are necessary to resolve your problem.
    tt2

  • HT204266 I downloaded a few free apps for my niece and she accidently clicked on something in the app once or maybe twice and now im being charged for it it hasnt come out my bank yet as i have no money in it but im having money problems and cant pay it

    I downloaded a few free apps for my niece and she accidently clicked on something in the app once or maybe twice and now im being charged for it it hasnt come out my bank yet as i have no money in it but im having money problems and cant pay it

    Contact the iTunes support team: http://www.apple.com/emea/support/itunes/contact.html
    All sales are final, but sometimes they make an exception.

  • HT204074 two different id's ,can you download previous purchased songs and software to each of these ID's ?

    I have an existing ipod with an ID which I have purchased songs and books.  I have purchased an I pad and am ready to set up an ID.
    Can I set up a separate ID for the I Pad ? Does this require a  new I tunes software? Can I transfer existing purchases from  my I existing ID ?
    The I tunes software is on Windows 7 Professional .

    Hi visfromal,
    Not sure why you would want to set up a separate AppleID? If you set up a new one, then you will have to still keep your old one for updating any apps you purchased under that old ID. If you are wanting to set up a new ID because you now have, say a new @me.com email address, and want to use that as your AppleID, then you can do that, but, again, you will still have to use your old ID's password to update any Apps you purchased under that one.
    If you do end up setting up a new ID, then it would be a good idea to try to keep the passwords for both IDs in sync. Then, when you have to enter one to do an update, you won't have to worry about which ID it is, since the password will be the same.
    You will not need new iTunes software - you just sign off your old ID, and sign on with your new one.
    Hope this helps!
    Let me know if you have any other questions!
    GB

  • HT201272 i had a problem with my computer and had to put a new hard drive in it. i was able to redownload all purchased songs and movies but not the audio books, any ideas?

    My computer's hard drive went, so i replaced it and installed windows 7,  i down loaded itunes and all purchases where there to download except my audio books.  Any Ideas?

    The difference is that the providers of the audiobooks have not granted a license to Apple to allow redownloading. Unless and until they do, Apple cannot provide that feature.
    Regards.

  • HT201272 How do I re-download previous purchased songs

    I previously purchsed several albums.  My computer did a crash and now the I tunes are no lnger there.  When I clicked on the purchase button a window came up and says I can re-dowload for free but it does not say how.

    Read the article you linked.

  • HT201272 I'm trying to download previously purchased songs onto a new PC

    Some of the tracks are greyed and won'r play or download from the cloud. I have internet connection and some things have worked fine.

    Yes- it is a Mac. I went through adobes system requirements and re- downloaded supportive software. The notice seems to happen near the end of the down load with the messages above. I'll look into your suggestion. Thank you- appreciated.

  • I subscribe to a magazine in newsstand and i downloaded the latest issue and i have been charged for it? what should i do?

    Hi, im not sure what to do. because its chaged me for the subcription and for the purshase.

    1) Contact the Magazine...
    2) If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Paying for iTunes Movies I was unable to download completly

    The movie from the iTunes Store that I tried to download To my iPad didn't completely download. I was unable to watch it. Why am I still being charged for it?

    If your country permits re-downloading delete the movie and re-download it.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519

  • Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this

    Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this

    When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive.  It would be a few months old so it wouldn't have the complete library on it....any ideas?  I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

  • I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?

    I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in OR convert it to SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?

    When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
    Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
    Regards.

  • HT201272 unable to download previous purchased ringtones, can see them in ITunes but greyed out and unable to select,

    Hi, i am unable to download previous purchased ringtones since upgrading to IOS7 and changing to a new computer. My music etc has downloaded its just the ringtones. if i select on this phone when connected to ITunes i can see them in the list, but they are greyed out with a little circle next to them.
    Any ideaswould be welcome
    Sparkie62

    I don't understand. Are you saying the CD will not play on any of your CD drives? What happens when you try? Have your tried the CD in a non-computer CD player, such as a car player?
    Which album is this?

  • I am unable to download my purchased Adobe Photoshop Elements

    I am unable to download my purchased products: Adobe Photoshop Elements & Premiere Elements 12
    I tried downloading them a few times unsuccessfully. Now, whenever I try to download this is the message I get:
    "Sorry, Too many download attempts: 5. You were allowed to download only 5 times. If you have any questions, please contact Digital River Customer Service at [email protected]"
    I have only received an automated responese from CustomerServices which was not helpful.

    Try an alternative download resource...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • I recently bought a KoboGlo ereader. Several days ago I bought an ebook from Booktopia. However I was unable to download the ebook onto my new ereader. I was told that I needed to load Adobe DRM which I did. When I contacted Booktopia they told me that wh

    I recently bought a KoboGlo ereader. Several days ago I bought an ebook from Booktopia. However I was unable to download the ebook onto my new ereader. I was told that I needed to load Adobe DRM which I did. When I contacted Booktopia they told me that when I authorised my Adobe DRM I should have  "select 'Booktopia' next to Vendor ID, and then log in using your Booktopia account details ie email address [email protected] and your Booktopia password as the password."
    I erased my Adobe DRM software from my computer and reloaded it but I seem to be unable to convince your software that I want to start over... it keeps telling me that I am using an ID and password that was used to authorise another computer!
    What do I do?
    A frustrated customer!
    Bob Ross
    [email protected]

    In order to make your posts easier to read I suggest that you not type in all caps.
    The operating system on your Gateway system is Windows based, as are all of the applications that you had installed. Your iMac uses the Mac OS X operating system. The applications on your external hard drive that you pulled from the Gateway system will not directly run on your iMac. One option is to purchase Mac OS X versions of the software where possible, or your can install Window's on your iMac and have the capability to use both Mac OS X and Windows.
    Since you are a new Mac user it may be best to go back to your place of purchase and spend some time learning about your options for transferring your data and options. According to the Stamps.Com website, they apparently don't make a Mac OS X version of the software, but they supposedly allow you to print directly using the Mac's web browser. Microsoft sells a Mac OS X version of their Office suite which you can view at http://www.microsoft.com/mac/products.
    Here's some more information that helps people like you who are converting from Window's to the the Mac OS X environment. There is some learning to do, but like me, I think you'll like it once you have everything configured correctly.
    http://www.apple.com/support/switch101/

  • I was unable to download apps into my iPad 2 and it was running iOS 6.1.3

    Hello
        I am Lalith,I purchased iPad 2an year ago.i was unable to download apps from AppStore.it was asking password when I entered it was starting the app download but showing only waiting but was not downloading.i had same problem earlier ago as suggested by apple community I booted by device and I worked.
    But this time it doesn't work.so suggest me something to solve this problem

    Check your connection if it's working properly :)

Maybe you are looking for