HT201272 I would like to download previous itune purchases on my I-Phone 4. Everytime I plug my phone into the computer it says apple mobile device not started. How do I fix this?
I want to download my previous purchases from my computer to my IPhone 4. Everytime I plug my phone into my computer it says Apple mobile devices service is not started. How do I fix this?
Hello EFierro79,
I find it easiest to download my purchases directly to my iPhone. You don't even need to connect your iPhone to iTunes. As long as you are signed in with the same Apple ID you used to purchase the items, you will not be charged.
You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Additionally, you can follow the steps in the article below to resolve the error "This [device] cannot be used because the Apple Mobile Device Service is not started."
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thank you for using Apple Support Communities.
Best,
Sheila M.
Similar Messages
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How to fix itunes when it says "Apple Mobile Device Not started"
whenever i open itunes with my ipod connected to my usb port, it say the apple mobile device is not started. i have no idea what to do, and god knows im not a computer whiz. if anyone can help me that would be EXTREMELY appreciated.
-ThanksHello Jresnik,
And welcome to Apple Discussions!
See this Apple support document for more help.
http://support.apple.com/kb/ts1567
B-rock -
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I'd start with the following document with that one:
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http://support.apple.com/kb/TS1567
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Start here:
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As you didn't say what kind of computer, what operating system, or what version of iTunes it is very hard to give any meaningful advice. You might start with these:
iOS: Device not recognized in iTunes for Windows
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Apple Mobile Device service not started - how do I fix this?
Hi,
So when I plug my Itouch into my computer, iTunes comes up with a message that says "This iPod cannot be used because the Apple Mobile Device service is not started." I attempted to fix this problem by using the Troubleshoot solutions in the Support section, but I was unable to change the status of the Apple Mobile Device to "Started."
Can someone please help me so that my iTouch will show up in iTunes and be recognized!
ThanksHello and Welcome to Apple Discussions.
I assume it was this article you worked though:
http://support.apple.com/kb/TS1567
If that doesn't work, try removing iTunes and AMDS and then reinstalling iTunes:
http://support.apple.com/kb/HT1925
mrtotes -
phone is frozen in a middle of a call and my top restart button do not work, how can i fix it
Bummer.
Without having the top button, you couldn't do a hard reset.
I'd say you might be looking at backing up and restoring through iTunes unfortunatley. -
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Try to disable Norton addons in Firefox. They will be releasing an update at the end of the month to fix these crashes.
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on my cable provider website I often watch tv series. I was doing so as normal today and then had to leave the computer to go do something else. When I came back the computer had gone to sleep so I started back up and hit resume play and the video crashed after a few seconds. This has happened before so I restarted the video which as always worked. Didnt work this time so I tried to restart the computer. The restart ran some windows updates and now I am unable to play the same videos I was playing earlier today. The video just keeps saying it is loading or buffering. How do I fix this?
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I'm trying to sync my phone. My computer has been down for a few months. I go to try to sync it today, and it tells me my Apple Mobile Device service is not started. How do I fix this? I dont know where to check for what operating system I'm on.
See Here
AMDS for Windows
http://support.apple.com/kb/TS1567
AMDS for Mac
http://support.apple.com/kb/ht1747 -
When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found" I can burn in windows media but not itunes. I have tried to uninstall and reinstall itunes but it still does not work. Please help!!
I ran the diagnostics check and this is the message:
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1525
iTunes 10.7.0.21
QuickTime 7.7.3
FairPlay 2.2.19
Apple Application Support 2.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00C4AB4403487290
Current user is not an administrator.
The current local date and time is 2012-12-05 23:52:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
The driver AFS.SYS is installed on the system.
iPodService 10.7.0.21 is currently running.
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when i plug my phone in to my laptop this message apears this iPhone cannot be used because the apple mobile device is not started
Take a look at this support article:
http://support.apple.com/kb/TS1567
Regards.
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