HT201272 iBooks download stuck on paused

When I try to download a book on iBooks it gets stuck on "paused". What must I do?

Hey kave621,
It sounds as if you purchased Pages from the Mac App Store and have not been able to complete the download and installation, a frustrating situation to be sure. Let's see if we can get you back on the road.
This article describes what you can do to resume a download from the store -
Mac App Store: Buy, download, and install apps
In particular see the section titled Pause, resume, or cancel an app download.
Thanks for using Apple Support Communities.
Happy computing,
Brett L

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HT4059 2 iBooks downloads stuck on "paused" Help!

I currently have 2 iBook pre-orders stuck on "paused" and can't seem to fix it. Any suggestions?

Try: Settings>General>Usage>Videos>Edit.

Why is my app download stuck at pause

I am using MAC BookPro. I have purchased three apps from the MAC App Store, but all three are stuck at "pause" during downloading.

Hi thaikt,
To resume an interrupted or paused download in the Mac App Store, please follow the directions in the article linked to below.
Mac App Store: How to resume interrupted downloads - Apple Support
Happy Holidays!
Alex H.

App updates and iBook downloads stay on pause

Several app updates and some iBook downloads show "pause" instead of downloading. I can't delete them or start them. Any ideas?

See if you have something in iTunes that did not completely download that might be causing the jam in the app store or iBooks. If you do find something - finish that download.

Lion download stuck in pause mode

The hard drive on my MacBook Pro had to replaced this week and in the process of rebuilding what was on it, I'm downloading Lion. However, it seems to be stuck in pause mode. In the Dock, it shows the :Lion in the circle, but it;s ghostly transparent. When I put the cursor over it, it says OS X Lion-Paused. I can't seem to figure a way to unpause it. I've evern try to drag it to the trash to start over, restarted the machine, nothing seems ot work.
Any ideas?

Nevermind. I figured it out.

IBooks download stuck.

I am using iBooks on an iPad air. I had downloaded a sample of a book and finished reading it, but when I tried to purchase the full version of the book, the download got stuck with zero progress showing. I have tried restarting my iPad multiple times, resetting my iPad, deleting the iBooks app and reinstalling it, and downloading a free iBook as was suggested in the forums, but nothing works. All of the other books I have downloaded have worked fine, and I can still download other books even though this book is stuck. I have been able to download the book on my computer and on my iPhone, but my iPad refuses to download the book. My iPad won't even let me delete the book that is stuck. All of my software is up to date.
Any help would be greatly appreciated!

Sign out of the iBooks Store then sign back in.

HT4059 i purchased an ibooks but t is stuck in paused. where is purchases so I can press download to get my book

I bought ibook but it is stuck in paused. where is the "purchases " key so I can get downloaded.

Welcome to the Apple Community.
Try deleting the problematic book (electing to remove original file if/when prompted) and then re-downloading the file from the iBook store.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT5544 I pre order a book and it is stuck on pause everything I do to get it to download says the book is already downloaded but it not imhave call and everything how cani delete it and get my money back so I can reorder the book.

How do I get a refund for a book that's stuck on pause ?

Try going into store then entring apple ID along the bottom...there's a tap for hidden downloads, slide finger across to unhidden then it should come bak into your library. Hope it works it did for me .

Download is stuck in pause

I tried downloading a free game off of the mac app store and it was interrupted. Now it is permanently "stuck" in pause. I've tried going into the purchases to redownload (or delete it at this point), but it just says "waiting" and the pause button is greyed out so I can't press it. FYI everything else I've downloaded, I am able to "download" or "open." Can someone help me figure out how to get rid of this? At this point I would just like to delete the app since it was free. Thanks.

Hi shresthg,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like an app download was interrupted and will not resume. I would recommend that you read this article, it may be able to help the issue.
Mac App Store: How to resume interrupted downloads - Apple Support
Cheers,
Mario

HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

I just purchased Pages and it will not download. It is stuck on "paused". How do I get it to continue downloading?

How do I get an application (Pages) to continue downloading when it is stuck on "paused". I already went to the app store again and restarted my computer.

Hey kave621,
It sounds as if you purchased Pages from the Mac App Store and have not been able to complete the download and installation, a frustrating situation to be sure. Let's see if we can get you back on the road.
This article describes what you can do to resume a download from the store -
Mac App Store: Buy, download, and install apps
In particular see the section titled Pause, resume, or cancel an app download.
Thanks for using Apple Support Communities.
Happy computing,
Brett L

IBook g4 stuck on start up with gray screen and circle that looks like its downloading

iBook G4 stuck on gray startup screen with circle like it's downloading

If your iBook G4 portable running OS X 10.5.8 or 10.4+
shows a grey screen on startup or other similar variant
to the failure to fully start, there are a few good Support
articles from Apple Support site online that may help.
Each has information to read through, consider, & try.
•Mac OS X: Grey screen appears during startup...
http://support.apple.com/kb/ts2570
•Resolve startup issues & perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
This is akin to troubleshooting since you have a measure
of trial-and-error to resolve the problem; & at times there
may be more than one thing to do, &/or more than once.
Hopefully this helps.
Good luck & happy computing!

My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password as it is a wireless printer and I never had to set one up. It keeps asking me for admin name and password...

My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password that it keeps prompting me to give, as it is a wireless printer and that info was not required when we set up the printer. I have checked all diagnostics and connections and they are all good/passed. I am so frustrated!!! This has never happened in the past.

What is asking you for an admin name and password? What does the dialog say, exactly?
What model iMac are you using, and which OS version?
If it is earlier than Lion or Snow Leopard, try deleting the printer and adding it again as explained in this document
http://support.apple.com/kb/TS3140
Otherwise you can "reset the printing system" as explained here
http://support.apple.com/kb/HT1341
and here
http://support.apple.com/kb/TS3147
Download the latest drivers here (Lion, Snow Leopard)
http://support.apple.com/kb/DL907

OS X Lion stuck on pause and will not resume

I have tried multiple times to install OS X Lion on my iMac, however, now it simply says that is stuck on pause, and even if I try to resume the download, it won't do anything. We have tried restarting the computer multiple times, but no matter what it simply stays stuck, or when we cancel it, which is what it about the only thing it will let us do, and try to reinstall it again, the icon looks like it's going to the dock and then disappears. I'm at my wits end, and I don't know what else to do. Can someone please help?

One thing worth noteing;
I've also jumped thru many hoops as posted !
I now seem to be downloading and have come to realize
the progress bar is finally showing progress YEA!
[ it wasn't apparent initially with small dock icon. ]
I have SBC Global DSL which only has 1.77 mpbs with busy 4 user LAN.
be patient ... apparently it can take a while.

HT1338 my updates are stuck on pause - how do i fix this?

my updates are stuck on pause - how do I fix this problem?

Hi, cagr1805.
The following articles might help you get your updates resumed (they may need to be cancelled, then restarted rather than resumed):
Mac App Store: Buy, download, and install apps
http://support.apple.com/kb/PH11493
Pause, resume, or cancel an app download
To pause or resume a download in App Store, in the toolbar, click Purchases, find the app in the list, and then click Pause or Resume.During the download, the amount downloaded and estimated download time remaining are shown.While installing, the estimated time remaining is shown.
To cancel a download in App Store, in the toolbar, click Purchases, find the app in the list, hold down the Option key, and then click Cancel.
To pause or resume a download in Launchpad, click the app icon.
To cancel a download in Launchpad, hold down the app icon until all the icons start to jiggle, and then click the app’s delete button (x).
To cancel a download in the Finder, click the app's delete button (x).
If a download is interrupted because you lose your Internet connection or quit App Store, App Store starts the download again when the Internet connection is restored or the next time you open App Store.
To start downloading any apps you purchased but haven’t successfully downloaded, choose Store > “Check for Unfinished Downloads.”
If that doesn't help, you might take a look at Mac App Store: How to resume interrupted downloads.
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485
All the best,
Allen

HT201272 iBooks download stuck on paused

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