HT201272 in app purchase FIeldrunners

I have trying to buy the maps in fieldrunners and everytime I click on buy in the app it says connecting to itunes then exits the app and then nothing I have contacted the studio who created the app and tryed everythign they suggested like restarting the phone to redownloading the app even did both together but still nothing. I need help

If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT201272 in app purchase did not down load

    in app purchase didnt download but i was charged by itunes

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201272 In-App purchase download failure

    I purchased two "in-app" items which have failed to download but my credit card has been charged!  I have attempted to contact the manufacturer of the app but they have not replied to any of my email requests.  I don't know what else to do but contact Apple.  Please help!  The error message is "You've already purchased this In-App Purchase but it hasn't been downloaded.". Everytime I try to download the purchases I get a "failure" message.  This is so frustrating.

    These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201272 in-app purchases

    Hi
    How do i restore in-app purchases that do not appear in my updated iPad app anymore?
    I have tried Restore Purchases from within the app but 2 purchases are missing

    Hi there!  I think I've solved your problem.  I went onto my "cause of death" app and pressed "restore" under the "play/resume" button.  Hope this works out for you!  I'm pretty sure you do the same for Surviving High school, too.

  • HT201272 in app purchase of touristeye did not download - how do I fix this.

    Purchased Touristeye Pro from the App. never downloaded. now what ?

    Contact the developer/go to theri support site.

  • HT201272 in app purchase won't download

    i purchased coins within app slotomania and the coins won't download to app but $ was taken from account.

    Check in Restrictions... Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201272 In app purchases - transfered when I update my phone?

    Hi,
    I've purchased some in app episodes of "surviving High School" and "Cause of Death" on an iPhone 3.
    I've spent a good deal of money on those purchases and now that I'vr updated to an iPhone 4S can I reload my previous purchases?
    Cause it would really suck to have to pay for all of that content again...

    Hi there!  I think I've solved your problem.  I went onto my "cause of death" app and pressed "restore" under the "play/resume" button.  Hope this works out for you!  I'm pretty sure you do the same for Surviving High school, too.

  • HT201272 Transfer apps purchased apps from iTunes to iPhone

    I can see the apps i downloaded in iTunes store in iTunes, they are like faded, but I dont know how to transfer them to me iPhone

    Are these songs? Apps? If songs, are they part of a playlist that syncs to the iPhone? If not, add them and they will sync. If Apps, make sure the box is checked in the Applications tab (with the iPhone connected and selected in the devices list).

  • HT201272 my ipod touch 4th gen doesnt show purchase history in the app store when i go to downloads help please as my in app purchase is not coming up in ap yet shows up on apple store on my pc as purchased. bit miffed by this someone pls help.  :(

    i recently purchased an in app purchase which is showing up on my itunes account as a purchased but has not shown up on my ipod touch 4th gen. (think it was due to losing my wifi connection during download).
    i went into problem solving on the itunes store to rectify the issue to discover that i needed to go via my app store on my ipod to purchase history, which on the ipod touch 4th gen is supposidly at the bottom of downloads... after trying this i discovered that i have no option to go into purchases as this does not exist on my downloads options nor does it exist anywhere on my ipod version of the app store?? can someone please help?? im miffed.  :s

    Thanks King_Penguin for taking time to read and reply. 
    I just purchased this movie on Thursday, May 15, so just a few days ago.  I have never had any trouble whatsoever since I have been in Vietnam.  I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase. 
    Sorry, I don't quite understand what you mean by studios and different versions.  Could you please explain? 
    I checked my purchased list in my purchase history under my account and there are no hidden items. 

  • HT201272 Have the problem in app purchase

    I have the problem about in app purchase. I purchased in app " Contract Killer 2" It 's error to tranfer process.I didn't get anything
    After that I got bill from your app . Please check and I 'm not sure i have to pay those bills or not. I have 2 accounts to purchase but same credit card.
    My order id in "[email protected]"
    1. MGFM85T901
    2. MGFM85SMQX
    3. MGFM8H0NNT
    My order id in " [email protected]"
    1. MH3W90KWBT
    2. MH3W90X3X1
    Please report to me
    Thank you

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App purchases require a Credit Card.

  • HT201272 Why are the in-app purchases made and billed to me but doesnt appear in application?

    I recently purchased an in-app purchase, and it didnt appear in the application. The application is Soccer Superstars 2012. When i tried purchasing it again, it says "You have bought this purchase but it has not been downloaded yet. Press Ok to download it" So i pressed Ok and yet it still doesnt appear in the application. Please help me. It is still billed to me but doesnt appear in the application. There are 2 purchases that were billed but did not appear in the application. I'm being billed when i did not even get the purchase in the application.

    Also, I have purchased other apps and music on iTunes since the problem started.

  • HT201272 What course of action do i take to restore in app purchases that were lost ?

    I recently bought the game Dead Trigger, I made a few in app purchases. played until my phone battery died. charged my phone, restarted the game and found all game progress was lost as well as all my IAP's. I dont mind the loss of game progress so much, but losing the IAP's is what makes me mad. Its like i just threw my money away. I reported the problem to the game manufacturer, still havent heard anything from them. If i check my purchase history for my Itunes account it shows the IAP's. what would be my next coures of action to restore my IAP's? thanks in advance guys

    See if these help:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    iTunes Store- About In-App Purchases

  • HT201272 Removing apps from purchased list

    How do I remove apps from my app purchased list on my iphone?

    How do you remove 1) products from the "purchased" list; and 2) "the device" whether iPhone or iPad. 
    I just had to restore my iPad because the latest security update didn't install correctly; and all the old apps that I purchased re-appeared.
    STOP, for cryin-out-loud!

  • HT201272 I downloaded a previously purchased app.  I have the receipt for the in app purchase, yet the game wants to charge me again to unlock.  What do I do?

    I have downloaded a past purchase from the app store through iTunes.  It was a trial game that you unlock with an in app purchase.  I paid the price and unlocked it months ago and still have the receipt.
    When I try to restore the purchase, the in-app unlock is no longer working and the App Store wants to charge me another $4.99.
    What do I do?

    You CANNOT download music again.
    You buy one and only one download.  It is your responsibility to move/copy/backup your music.
    It has always been very basic to always maintain a backup copy of your computer.  Use your backup copy to put the music back.
    If for some reason you have failed to maintain a backup (not good), then you can transfer itunes purchases from an ipod.  File>Transfer Purchases

  • HT201272 You've already purchased this In-App Purchase

    I'm trying to make a purchase inside of a game I'm playing on my iphone 5.  I've done this many times already, but yesterday I tried to make a purchase and I received the message "You've already purchased this In-App Purchase but it hasn't been downloaded."  The item I purchased is not available to me and I don't know how to download it.  In the past, when I made in-app purchases, they went through immediately.  There was no separate downloading. 
    I've synced my phone to iTunes on my computer and there's nothing that I purchased in need of download that I can see.
    Can someone tell me how to deal with this message?

    I am using consumable product so I can purchase multiple time but same problem

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