HT201272 iTunes iCloud Syncing issues

Why did iTunes only download a minute and a half of all of my songs from icloud, which were associated with my account?

Hi SFMIK,
For troubleshooting syncing issues with iCloud between your devices, please follow the directions in the articles linked to below.
iCloud: Troubleshooting iCloud Calendar - Apple Support
Get help using iCloud Contacts - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.

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ICloud Sync issues between iPhone and MacBook

I have a peculiar problem. I have iCloud turned on for Contacts, Calendar and Notes between my iPhone 6P and my MacBookPro running OS X 10.10.2. If I make a change or add an entry on the MBP, it does not show up on the iPhone until I make a change to something on the iPhone, then the iPhone changes go to the MBP, and the MBP changes then, and only then, appear on the iPhone.
I have the same iCloud account on both devices. Very confused. (I have not done anything regarding Family Sharing, and I do have the iCloud drive turned on.)
Any clues?

Hi pws442,
It sounds like you’re running into an iCloud syncing issue with your MacBook Pro and your iPhone. If you haven’t already, take a look at the articles linked below which provide a lot of great information and troubleshooting tips.
iCloud: Troubleshooting iCloud Calendar - Apple Support
Get help using iCloud Contacts - Apple Support
Ciao,
-Jason

IOS5/Itunes 5 sync issues - music greyed out, not syncing across

Hello,
I am having issues syncing music from iTunes to my iphone and ipad. I use autofill, but have had the same issue when using the sync all music option. All the files are listed in the music tab under the device, but half are greyed out and unplayable on the device (they are greyed out on the device too). There is a sync icon next to the files, but clicking on it does nothing.... I did a clean restore to ios5 and it copied my apps over, but none of my music, pictures etc. This is really annoying can anyone help?
IOS5 GM
Itunes 5

I have been fighting this problem with both my iPhone, my partner's, and my nephew's. It seems to have something to do with music purchased in iTunes vs. music that is ripped, since all my ripped music transfers fine and stays put.
On the other hand, downloaded content shows up doubled (one black, one grey) when I look at my music through the iTunes, just like that screen cap. As long as there's a "black copy" showing, it plays fine on my iPhone 4s, but I find I have to remove the greyed out copies manually and then manually transfer from my iTunes library or from the purchased option on the phone itself. In other words, if the music on the phone in only greyed out copies, and it's not on the phone, it doesn't transfer manually unless I first delete the greyed out versions. -- And then the greyed out versions magically reappear after it contacts the cloud and backs up.
I also sometimes end up with doubled copies, and my albums don't all sort the way they should -- so for example some Diane Schuur shows up under the artist name, and some shows up under albums. To put it all together I had to make a playlist, which is stupid.
Finally, there are some 46 items it tries to sync everytime I do any wi fi syncing of anything with my phone. I have no idea what that is.
I'm tempted to wipe and let all iTunes content be restored from the iCloud, a process that would require an overnight restore. I'm guessing that might solve the problem, but why should it all be this hard? Does Apple look at these comments, because I notice there are several different threads on this site concerning the music app and the iTunes/syncing issue?
Bill

ITunes Match sync issues

Hi all, I am in dire need of some help on this one, have multiple problems.
1) My mother recently got an iPad 2 and a new iPod Touch and today she wanted to get her iPod and iPad synced together automatically, which brought the iTunes Match into play. I configured the iTunes Match on her account on my laptop, but of course there was a problem with my own iTunes library being auto-synced with her - we didn't want that at all. Is there a way of deleting this match and creating a new match on an empty iTunes to start afresh? Important note: I have already tried restoring it to factory settings to no avail.
2) She bought a song from the store on her iPad and wanted it to sync with her iPod and go on there too. When she bought the song on her iPad a message flashed up on her iPod saying a purchase had been made and she should turn on automatic music downloads. She did that, but the song never materialised on her iPod despite it being there on her iPad. I'm not sure what the issue is here, if the iPod recognised there had been a purchase, why didn't the song get transferred?
3) As a result of all this iTunes Match nonsense, I tried to go back to standard iPod music adding by manually transferring a song when it was connected via USB. I kept getting a message saying something along the lines of "this iPod Touch is using iTunes Match so some songs weren't added." Is this a permanent problem? What can I do to fix it?
4) Final question, is there a way of completely removing iTunes Match, as if it was never on the devices in the first place?
I just want to get my mother's iPod back to how a normal iPod should work, being able to manually add songs with none of this iCloud syncing nonsense. This is easily the worst experience I've had with iTunes in all my years of being an iPod user.
Any help would be appreciated, thanks.

You might want to post here:
https://discussions.apple.com/community/itunes/itunes_match
Also see:
iTunes Match on iPhone, iPad, or iPod touch
Apple - iTunes - Match
iTunes Store: Troubleshooting iTunes Match

ITunes Wifi Sync issue

Hi,
I canceled a wifi sync session (pressing the x in the area in which iTunes shows what it is currently syncing to/from my iPhone) and ever since doing so my iPhone is no longer recognised in iTunes.
It doesn't show up on the device list.
Things i tried:
1.     Quit iTunes (Finder > iTunes > Quit iTunes)
2.     Restart computer
          --> also restarted the iPhone before trying again
3.     plugging in the USB cable.
4.     Go to Preferences --> Devices --> option "prevent iPod, iPhone, iPad to sync automatically" isn't checked.
          --> Makes sense, since my iPad is connected and syncing properly. Double checked it anyway.
5.     Searched on Google: not finding anything useful. searched on words like: osx + itunes + wifi sync + not showing
System spec's:
iMac 27" 3,4 GHZ i7, 16GB ddr3, SSD. OSX Lion 10.7.2 installed. iTunes 10.5.2 (11) installed. Latest updates installed, completely updated.
How do i fix this issue ?

This Apple article might help ya out -> iOS: Device not recognized in iTunes for Windows
Is the Apple Mobile Device Service running?
You may want to try uninstalling the security software or following along with Apple's article.

ITunes/Contacts Sync Issue

As of this evening, when I dock my iPhone and the sync process begins with iTunes, they sync runs as normal until it begins to sync my contacts. it is here where it "hangs" on syncing contacts. It never completes and keeps displaying "Sync in Progress" on the phone and "Syncing Contacts" in iTunes. I have restarted both the computer and the iPhone as well as have iTunes replace the content on the phone.
Any suggestions? I am running 10.5.1

I'm having exactly the same problem. Everything was working fine this morning and I added 5 e-mail addresses to my contacts. (I just upgraded to OS X 10.5.2 and iTunes 7.6.1.) When I went to sync it with iTunes, I got the "Syncing contacts with iPhone" and it hangs up there. I have recycled the iPhone and re-started the computer. I have checked the box to have all the contacts on the iPhone replaced at the next sync, and still the same problem. Does anyone have any thoughts on this? Thanks!

IPod touch (iOS8/ iTunes 12) sync issue...

We just recently updated our iPod Touch to iOS8 and our iTunes to 12. But now our iPod touch will not fully sync. It gets stuck in "step 6 of 6" in status bar. It creates this other category that fills iPod. Then to top it off it is for some reason duplicating all the playlists we have selected to sync to ipod. HOw can I stop this and fix problem so I can enjoy our iPod touch without over flowing everything???

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IPhone 5S/iTunes (Win7) sync issue: this computer is no longer authorized for purchased items that are on this iPhone

I am trying to synch my iPhone 5S and iTunes for the first time since upgrading. I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone. When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID. Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past. I have the latest iTunes installed.
I tried to fix the problem doing the following:
1. Authorizing my computer, retrying to sync.
2. Logging into iTunes on my PC, then authorizing the PC, then syncing.
3. Not an Administrator account issue (my login is the Admin account)
4. I turned off user account controls in Win7
5. I removed the SC Info folder in iTunes
Very frustrating, I've been working on this issue for the past several days. After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content. Please help.

I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.

ICloud sync issues with Outlook 2007

I am currently using Outlook 2007 and want to sync my Iphone 4S with it. I have setup the icloud settings etc and I am having the following issues.
When I change something on my phone there is no wireless sync happening even though its setup?
When I go to my outlook calendar it gives me two choices. A pink tab says Calendar in Cloud and a green tab says work in Cloud. When I sync my phone calendar changes show up in the green Work in Cloud. However, the Work in Cloud does not contain many of my previous inputs prior to starting with the icloud service.
When I click on Contact it’s initially blank and says no contacts, if I click on Contacts in Cloud my contacts show up.
Can you help with these items? Thanks in advance.

ok...
From experience, I can tell you the two calendars are both default calendars with iCloud. 'Work in Cloud' probably doesn't contain any of previous inputs because your iphone probably defaults to your regular calendar.
For me, I was able to get a good understanding by looking at the icloud calendar at icloud.com and the outlook calendar side by side. I recommend doing so, and playing around with things so you can figure out how they work.
With Outlook, you are going to have locally stored stuff (like Contacts), and your cloud-stored stuff (like Contacts in Cloud). That is why you are seeing two different sets of data. It looks like you dont have any locally stored contact, which is fine. All of your contacts are in iCloud (or...Contacts in Cloud), which should correlate to your iphone. again, it might be best to just pull up icloud.com, and put it side by side with outlook. it helped me get a good understanding of how it works.

Itunes photo syncing issues between laptop/ipad

I'm syncing photos on my laptop to my new ipad2 via itunes and randomly in each folder around 10% of the photos always come out corrupted with horizontal lines or even half the picture missing. Have tried reinstalling itunes etc but still get random corruption issues. Have managed to successfully import the photos if I save them to my camera and import via the camera connection kit but don't want to do that for the thousands of photos I have on my laptop. Any ideas?

I have now managed to find the cause of the problem. All down to a conflict issue between itunes and Zonealarm. The solution is to go into program access in Zonealarm and ensure that the iTunes Photo Processor program is set to NO ENFORCEMENT for trust level. An alternative is to temporarily stop Zonealarm, sync and then turn on Zonealarm back on. If you don't do this, a number of the photos (and it appears to be at random) become corrupted. Hope this helps anyone else running Zonealarm.

ICloud syncing issues

My calendar and notes sync via iCloud from my iPhone to my desktop but not visa versa. How can I fix that?

Dogs \'n Front wrote:
iedrick.opaw wrote:
there is icloud available for snow 10.6, the thing is you need to purchase it via appstore.. from there you can now tweak and play around on the syncing, it located on your mac systems preferences after download.. cheers!
I looked in the app store but couldn't find iCloud. Did I misunderstand what you meant?
oh! very sorry for the misinformation, i'm probably not up to date.
it's already change to OSX Lion upgrade at 29.99$, think i just saw iCloud app mid or early last year.
anyways, hope you already have resolved this issue, if not just let us know how we can help..
cheers!

ICloud syncing issues... again.

Right back to where I was a couple weeks ago. Numbers files aren't syncing to iCloud again.
Restarted, reinstalled, etc. again and still nothing. I noticed that my files weren't deleted off of the ipad when deleting the app. When I reinstalled, all of the docs that were current were there immediately and the ones that are the problem immediately went back to an "updating" status but never do.
I'm starting to wonder why I bother with this stupid app anymore. It's been useless far more than its been functional over the past couple months.
Oddly, Pages seems to be working fine.

Thanks Joe, but this has been going on here and there for months now. I've gone through all the steps on this page and was even contacted by the iWork team at one point. The service is still spotty at best (it actually happens to be working again right now).
The transient nature of the problem leads me to believe it's an Apple issue (the service itself or something triggered by various software updates), rather than some configuration problem on my system. It works for weeks then stops. At some point in the future, long after I've given up trying to resolve the issue, it starts working again. The only reason I noticed it was now working was because I received an email about your reply and decided to see if the problem was still occurring.
Just a couple weeks ago, iWork stopped syncing on not only the iOS devices but also in Yosemite. Messages poured into the forums yet Apple's status page showed that everything was ok the entire time. It was several days (or maybe a week) then everyone's iWork started syncing again at nearly exactly the same time. That's not us, that's Apple.
I think the thing that frustrates me the most is the inconvenience caused throughout the device when you follow various "troubleshooting" steps when Apple refuses to acknowledge an issue. The iWork team had me log out of iCloud, then back in... Oops! There goes all of the credit cards I set up in ApplePay on my iPhone! Reset Network Settings? Sorry, all of your network passwords are gone, you'll have to enter those now everywhere you go for the next week or two.
I'm not knocking you Joe. I truly do appreciate you taking time to reply. I'm just getting really frustrated with Apple's inability to get these things working in a stable manner and refusing to save their customers the headaches by just honestly telling us it's broken. Leaving us in the dark causes far more issues than it solves.
Tim

ICloud Syncing issues on iOS7 on 5s?

Since switching over to iOS7 and an iPhone 5s I am having the following issues:
1. All my keyboard shortcuts (which sync using icloud) are gone.
2. I cannot see any of my icloud documents in Pages, Numbers or Keynote on my iPhone?
3. If I make any changes to iwork documents on my iPad they do not upload to iCloud.
4. When I try to login to iWork in the cloud it just takes me back to the login screen without logging me in. All other iCloud functions work fine.
Anyone else experiencing similar issues? Know of any fixes?

Exactly the same issues on my iPad2 although all my iCloud files are visilbe on my iMac. In addition, I've lost access to my files for PDFPen on my iPad.

ITunes 9 syncing issues

Hei everybody,
I was trying everything myself, I was googling all around, but couldn't find the answer to my problem. So I came here to ask for help.
Ok here is my problem:
My iTunes doesn't normally sync with my iPod. The thing is, I always manually manage my music and videos with both iPod and iPhone. I download podcasts (subscribe) and iTunes U content. Then upload them to my iPod or iPhone. Listen to them and when I reconnect them to my iTunes library and sync them, my iTunes automatically mark the podcast on the mac as watched. At least this used to be with the older iTunes version. Now after updating to iTunes 9, when i connect my ipod and press sync, iTunes does not recognizes, that I have listened to some of the podcasts, and doesn't mark them as watched.
With iPhone i have another problem. iTunes recognizes the podcast that I have watched, and marks them as it should, but now I can't see my iTunes U content on iPhone. If I put something form iTunes U on my iPhone, and in the iPhone it shows, that there is nothing on there..
So do you have any idea why my iPod and iTunes 9 doesn't sync normally?
I have fresh install of Mac OSX 10.6.1, iTunes 9, newly restored iPod nano 3g 4gb silver with 1.1.3 firmware, iPhone 2g 8gb with 3.0.1 OS.
I wonder if the last.fm app for Mac os has anything to do with it?
Thank you!

I'm having the same issue as far as the iTunes U content goes. I have downloaded several video / audio files. Made sure to select them, right click and choose "Make iPod / iPhone version". After syncing (it is properly set up to sync iTunes U content) nothing shows up. Also, if I try downloading the content from iTunes directly on my phone it downloads, but never shows up anywhere.
I'm trying a restore now. Does anyone have any thoughts?

[iTunes 11] Sync issue on Windows 8

I have an iPad 3 and after I updated to iOS 6.0.1 (I had iOS 5.0.1 before) I can't sync with iTunes on Windows 8. I tested on a MBP with iTunes 11 and sync worked perfectly. My iTunes on PC does not even show the iPad. I checked at "Device Manager" and it's all OK, drivers installed, i tried to reinstall iTunes twice, but same issue.
I tried to reset iPad, reset Apple services, I even tried reinstall the OS. But, no changes...
Please, someone help me. I need sync my books to study!!
SAGER NP9370 - CLEVO P370EM (iPad not working)
MacBook Pro 13' 2010 (iPad working)
iPad 3 Wi-Fi + Cellular AT&T iOS 6.0.1
iTunes 11.0.1.12 - reinstalled 2 times
Windows 8 Enterprise x64 updated
USB port working
Driver OK - reinstalled 2 times

Oh yes... Next tablet: Samsung Galaxy Tab 2
Apple Support = TRASH!!!

HT201272 iTunes iCloud Syncing issues

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