HT201272 Itunes purchased songs have disappeared from my Itunes Store after i changed the billing details on my appleID.  My appleID has remained the same. I changed from a US credit card to a UK credit card and back to a US card. Thoughts?

My songs purchaed from Itunes in the past no longer show up when i log into my Itunes account with my AppleID.  I have always used the same Apple ID, but i suspect it relates to the fact that I changed the billing information from a US card, to a UK card and then back to a US card.
The only songs showing up are the ones from my most recent purchases, but none of my prior purchases.
Is there a way to add these back?

Apple requires that you be a resident of the country of the store that you wish to use, supply a credit card issued by a bank in that country, with a verifiable billing address in that country.

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