HT201272 iTunes Songs Won't Play - Bad Download?

I just downloaded an iTunes album and the first (2) songs won't play on my computer -- they skip to the 3rd song every time.
All (8) other songs play without issue.
Possibly a bad download?

Yes. Delete and redownload them if doing so is free in your country.
(90757)

Similar Messages

ITunes songs won't play -- "original file can't be found."

Hi,
When I click on any song, regardless of how I got it (CD, download from internet, etc.), it tells me that the song cannot be played because the original file cannot be found. It asks me whether I want to look up the file, and when I click yes, the Temp folder of iTunes opens. Any ideas? These songs used to play just fine.

Well, I tried that, and I was able to play the song (so thanks!), but if that's the only way I can play my songs it's going to be very cumbersome to listen to music -- I'll have to search through several folders and choose the song within that folder every single time I want a new song. That's not a feasible way for me to have my music, though. Do you know how I can just get iTunes to find the song automatically the way it used to?

TS1389 iTunes song won't play says it's says This computer is not authorized to play but the rest of the album works that I paid for

Bought an album on iTunes. One of the 27 tracks on the album won't play. Get a pop up window saying - "This computer is not authorized to play "All Time High". Would you like to authorize it?"
I sign in with my Apple ID and password and then I get the message saying "This computer is already authorized."
How can I play the track?

Click here and request assistance.
(71848)

ITunes songs won't play on iPhone 5

I've had my iPhone 5 for about a year now. Never had this trouble before switching to this unit. Never took the time to try and figure out the problem, as I knew it would be a long drawn out process over the phone, but this has been an issue since day 1. I'm missing my music...and I'm ready to listen to my purchases again!!
My music is in my iTunes account on my computer...in the library. However, on my iPhone, only a small percentage of the songs are available to be played. All others are greyed out.
I searched the discussions here and saw a post that said that maybe I need to authorize my computer. Did that, didn't change anything. I restored the iPhone back to original settings and then back to my backup file. Still not able to play songs.
I also downloaded the songs from the purchased downloads in iTunes, all this did was duplicate my songs, and allow me to play the 500 songs that I can play now.
HELP!!!! I'm VERY frustrated that I have almost 2000 songs, and only about 500 that I can play. I paid for this music ($0.99 for some, $1.29 for most, that's well over $2000 spent)...I should be able to listen to my music...ON MY PHONE!!!

Ok SIMPLEST and EASIEST thing to do- this WILL solve your issue:
Go to Settings->General->Usage
Wait for it to populate all the things taking up space on your iPhone. Tap "Music" and then swipe your finger from left to right over the "music" bar. the red "Delete" button will appear. Tap it.
Wait about a minute then power off your phone. Then power it back on.
Go to iTunes app on your device: then "More->Purchased->Music" you should be able to re-download ANY song bought. If you don't re-download on Wi-Fi it will eat at your cellular data plan...be advised.

ITune songs won't play

I did the 6.0.4 update and now I have the same songs listed, but get an error that says, "Can't find the files"....help please?

I did the 6.0.4 update and now I have the same
songs
listed, but get an error that says, "Can't find
the
files"....help please?
Just had a similar problem that I believed I solved
after a little fishing around with different options.
I located my music files (made sure they were backed
up, along with a copy of my library file just in
case).
Then selected all songs in the library in Itunes and
deleted them.
Then I used the 'add to library' command in the file
menu. With this option I selected the folder that
contained all my music (Itunes Music is where I keep
them).
All the songs were added to the library just fine and
now work. This also preserved my play lists which
was a big concern. This went pretty quickly, but I
do recall carrying out this process on my old
computer and taking a little while.
MacBookPro Mac OS X (10.4.6)
I did the same things backward for a slightly different result.
I did not delete all the items in iTunes first.
I found the iTunes file with all the song files and dropped
that on the Library in the Source list.
The result was that I had all the songs listed twice.
I keep my listing sorted by Date Added. I found the first item added on the current date (somewhere in the middle of all the listings), went to the last item added on the current date, which would be the last item in the iTunes list, held down the shift key and clicked enter (selecting all the songs in between) and hit delete.
When the dialog boxed asked I hit Keep Files.
This got rid of all the duplicate listings which were added by dropping the iTunes file on the Library but corrected all the original items in the original order.
There were still a few songs I had to find one by one, but this ended up being the least painful method for me.
ibook g4 Mac OS X (10.4.7)
ibook g4 Mac OS X (10.4.7)

I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

Hello CTGame,
Welcome to Apple Support Communities.
It sounds like there’s a grayed out song in your iTunes library that can’t be played or downloaded again like other past purchases. Try taking a look at the article linked below and verify the computer is authorized to play that content.
How to troubleshoot iTunes Match - Apple Support
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
Locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column. Write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and enter its password. Click Authorize.
Choose Store > Update iTunes Match.
So long,
-Jason

HT201272 I downloaded a george harrison album a year of more ago and now some of the songs won't play, what do I do to get them to play now?

I downloaded a george harrison album a year of more ago and now a few of the songs won't play any more. Does anyone know what I should do?

What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store.

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

HT3951 I downloaded an album and 2 of the songs won't play

I downloaded an album and 2 of the songs won't play and it's showing that the songs are fully downloaded. I have the latest version of itunes. If anyone knows what the problem is and how to fix it, please help!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those tracks and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1933 I've deleted my receipt but a downloaded song won't play

Can I get a refund? I've accidentally deleted a receipt but the song won't play

Minajody wrote:
.. the song won't play
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

My songs won't play. It says the original file is missing. How do I get the songs to play. I have uninstalled and installed Itunes again.

My songs won't play in ITunes. It says the original files are missing.These are songs purchased from ITunes. what is the solution?

Hello,
The steps in this link can help you recover your purchases:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Have a great day,
Delgadoh

TS1424 I downloaded an album and three of the songs won't play all the way through. How can I re-download those songs?

I downloaded an album and 3 of the songs won't play all the way through they cut out part way through and jump to another song. How can I re-download those 3 songs?

Downloading past purchases from the App Store, iBookstore, and iTunes Store

I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Song won't play on itunes but plays on quicktime

I just downloaded an entire album (not off itunes). However when i click on the song in finder, iTunes opens up but doesn't even display my song. Nothing happens. Not only does it not play, there is not evidence I even clicked on the song.
However when I open it on Quicktime is plays just fine.
I made an email account containing one of the songs that won't play. If someone can maybe dissect why the song won't play in iTunes I'd greatly appreciate it.
<Edited by Host>
I've attached the song to the first email sent to myself. Maybe if you could look at how it's encoded or something to help figure this out.
Thanks in advance!

MP3 files have structures which can vary according to the dialect of mp3 used. Some applications will only look at a file if it is perfect. Some are willing to try pretty much anything. (Like reading a post on Apple Discussion. If somebody omits grammar, punctuation, capitalization, and sentence structure I might not even try reading it, but some are willing to try and can make sense of it in the end.) There's something not quite right with the file (um, if this is of dubious origins it might not be surprising). iTunes won't look at it, but Quicktime is willing to have a go and can make enough sense of it to play it.
I opened the file with MP3Trimmer (well worth the minimal shareware fee IMHO, and has a pretty liberal trial version). Normally it would open a file like that in a few seconds. It took it about a minute of scanning before it did. I then saved the file in mp3Trimmer (it doesn't recode it so there's no additional quality loss) and it fixed whatever it didn't like and I could add it to iTunes.

HT1420 I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back?

HT201272 iTunes Songs Won't Play - Bad Download?

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