HT201272 My hard drive had some issues and all of my music videos are gone. The itunes store is charging to download them. How do I get them re-downloaded?
My hard drive had some issues and all of my music videos are gone. The itunes store is charging to download them. How do I get them re-downloaded?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2
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While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)” occurred. Following directions found at https://discussions.apple.com/message/15087646#15087646, I now get the following “iTunes.exe - System Error The program can't start because AVFoundationCF.dll is still missing from your computer. Try reinstalling the program to fix this problem.”, Along with “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)” I am running Win 7 Ultimate 64 bit on HP TouchSmart tx2-1275dx. I was one week away from buying an iPad but not if this is what I have to deal with. Please help
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i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?
If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.
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A lot of what are from the iTunes Store?
Your post doesn't make much sense really. Where did you get the songs from?
If you purchased them from the iTunes Store, then the artwork should have come with the song when you downloaded it.
But since you have not specifically stated that you have purchased from the Store, my question is have you downloaded songs from a different store or from yet another source? If so, did that source undertake to provide artwork?
Have you imported these songs from your own CDs?
MP3 files from other sources, such as (legally obtained) downloads from artist websites etc. do not always have artwork imbedded in them.
Amazon MP3 songs do have the artwork embedded. I assume other MP3 stores also provide the artwork. But then, assumptions are not always correct.
Songs that you import from your CDs do not have the artwork embedded in the CD version. The artwork is obtained for you by iTunes - if you have the setting turned on (see in iTunes, Edit/Preferences/General>>When you import a CD>>automatically download missing artwork) In this situation, if artwork is not supplied, it may be because iTunes doesn't have (legal) access to that artwork. In other words, they don't sell the album, so are unable to supply the artwork. In that case, a simple Google of the album should find the artwork which you can then copy into the album in iTunes.
As a last resort, I use my printer's in-built scanner to scan my CD cover and then paste that into the album's artwork box.
If I haven't answered your question, it's because you haven't supplied enough information.
Message was edited by: the fiend -
After an iTunes generated update of iTunes, some of my music can't be accesed any more. When I try to play the file, iTunes says it can't find the link. This also happens with music I purchase from the iTunes store, so I've lost all this music; do I have to re-buy the purchased music again? My iTunes program is on my C drive, and the music library is on my D drive. In iTunes, I've set the ripped music to be placed in my D drive. The lost links are on some music files, but not others which do play music. Some compilation music files were split up into individual files, usually without LP art attached. Some album art was placed on wrong albums as well. Music with lost links have a ! mark beside the song name. File info says the link is on my C drive, but I can't find it there. Any ideas on how to get these lost files back. Thanks, Moizy.
Try this...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!
Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!) -
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Hey sunnyday7!
Here is an article that can help you address this issue:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Additional Information
OS X automatically relaunches the Finder when it is quit. If the Finder is unresponsive, use Force Quit to relaunch it. Select Finder in the Force Quit Window or Dock, then click Relaunch.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I downloaded iOS 8.2 on my iPhone 5s 32 GB and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on... I'm trying to log in from Settings > iTunes & App Store... not working... I have reset the phone twice, tried via cell service, and rebooted my wireless router..
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
Edit -
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
I am having trouble accessing my purchases and upgrades for apps.
One Error message is
Could not purchase. the File or directory is corrupted and unreadable. There was an error in the iTunes store. Please try again later.
another error message was
The app '_____' was not installed on the iPhone "____ iPhone" because you are not authorised for it on this computer.
To authorise this computer for itmes purchased from the iTunes Store choose Store>Authorise this computer.
Then This message appears
We could not complete your iTunes Store request. The file or directory is corrupted and unreadable. There was an error in the iTunes Store. Please try again later.
This also came up last night while I had my iPad connected to the computer. Can someone please tell me what has happened and how I can fix it. I have already uninstalled and reinstalled iTunes.Did you ever get an answer?
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album artwork and song names do not download. How do I get this to download. Submitting is not working
Hello!
I own a small company and we are having the same problems.
IE9 is not working with the latest flash update infact the update has messed up flash complety for all sites once installed. I went to YouTube eariler and it warned that I needed to install to the new Flash Player upon instaling and returning to YouTube it had the same message. This led us to download both the x86 and x64 versions and useing the uninstaller went through each one and tried the updates. None of the downloadable updates from Adobes site works. I have also loaded up Windows XP in a virtual machine and trying IE 8 with the latest updates and it as well does not work and does the same thing upon updateing it just keeps saying to install the latest update allthough it has allready been done!
Now on the other hand I loaded FireFox and it had the same update and upon restarting the browser after applying the update and it works just fine!
Im on a Windows 7 x64 Ultimate box and ran the WindowsXP in the VM. FireFox was loaded on the main OS and worked fine after said update.
Of Course I have allready double checked the running addons in IE 9 and the files within the /system32/ and all the flash files go there (x86 and x64 were differnt named files)
Im guessing there is something conflicting betwen IE (IE 8 and 9 tested)
Now this is not just happining on this machine but all of our desktops and laptops no one has any trouble with FireFox working
Also this will break all flash objects in IE even localy as now no flash works it acts like it is not installed.
Guess will see how long this takes to get fixed or aknowledged... lol -
I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs
Sorry, but movies cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
http://www.apple.com/support/itunes/contact/
Regards. -
why are not all my songs I have purchased in the itunes store and are on my computer not on my phone? Very frustrating I purchaed almosta $100 worth of songs for a trip and they are not on my phone after continuious syncs. Do I have to pay for itunes match for this?
Welcome to the Apple Community.
Have you actually selected them to be synced to your device from the iTunes sync settings.
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