HT201272 My Laptops itunes has no memory of an album. My ipod's itunes however says purchased but wont let me download. if I click on one song it wants me to purchase it again..WHAT :O
I used to have an album now i dont. My ipod says that the album is purchased. It wont let me download it and tries to make me buy the songs. my computer doesnt say that it is purchased and only has the digital booklet. HELP ME!
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.
Similar Messages
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i recently bought the new iphone 5s and cannot use it becacuse i need to connect it too itunes version 11.1, However it wont let me download it because it says i have to download version 10.8.6 first but wont let me download that either so i have a brand new iphone that is useless because i cant download itunes on my macbook. how can i fix this?
10.6.8 (Snow Leopard) is an upgrade from Leopard, which you apparently have (10.5.8).
iTunes 11 requires 10.6.8 (not 10.8.6 as you have typed). If your Mac is an Intel one with at least 1Gb of RAM then you can buy Snow Leopard in the online Apple Store (type 'Snow Leopard' in the search box rather than browsing for it).
Once installed, download the combo updater to bring it up to 10.6.8:
http://support.apple.com/kb/DL1399
You will then be able to install iTunes 11. However if your Mac has a PPC processor you cannot install Snow Leopard and will be unable to proceed. To check this, choose 'About This Mac' from the Apple menu and look where it says 'Processor' - it needs to say 'Intel' for you to be able to upgrade. -
when i went to itunes on my computer it would start downloading the apps i purchased on my phone but would get stuck a processing file, then when i went to purchase a movie i would click the buy button and it would ask my password but then would not purchase or download. So i decided to buy the movie from my phone and then try to download on my computer from the purchased section but still wont download on my computer and it doesnt give me a reason why
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
I'm not sure if there are more albums that are doing this and I just havn't noticed that they aren't on my phones but I really want thee two album on my phone, when I go onto iTune on my computer the albums are there and I can listen to the music, but when I go to sync my music (I have a shared account with my mum so I select my music individualy) it doesnt come up as an option, and when I go to the iTunes app on my phone I can't download the albums from the cloud, it just says purchased, any idea what I can do?
Hello nat.weidner
Start with the article below for troubleshooting issue with connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
TS1424 itunes wont let me download apps on my iphone4
itunes wont let me download apps not even free ones says to verify my billing info when i do it says cv code is wrong and its not and wont let me have the option to choose none on payment info page how do i fix it?
Are you on a regular PC computer or a Smart Device?
CellSpotter -
I just got my apple ID on my computer, but it had someone else's ID before, it wont let me download songs I've already purchased. Even if i wanted to it wouldnt let me purchase those idems again.. what do I do?
Delete and redownload the ones that don't work if doing so is free in your country.
(100619) -
Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?
Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download
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Please I need help I do not want to lose all the music off this iPod. I have a new laptop and the laptop I originally had all my music on has viruses and I think that may be the problem and it wont let me download iTunes again. Please help me
Did you authorize your new computer in iTunes under the Store menu?
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Something has happen my ipad air 2 it wont let me download or update any apps, when I press the button do update or download it looks like it is but it doesn't so if anyone knows what's going wind please help me
Do you have any restrictions for purchasing apps on the phone? Settings > General > Restrictions. If you have a Mac computer or another Apple device can you purchase things in the App Store using the same Apple ID on something else?
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ITunes says I purchased an album but it wont let me download it
I bought an album on on my laptop for my old iPod. Now I have an iPod touch and i went into the purchased items on the itunes app and it didnt have the album i was looking for in it. I then searched for it in the search bar and it still says i purchased the album but it wont let me download it. There isnt an error that comes up or anything. It just wont let me download it and ITS DRIVING ME CRAZY! Can someone please help? (i hope i dont have to purchase the album again)
Again, how are you trying to "download' it - what options are you selecting to do the download? Also, the forum you posted in is iTunes for Windows, but you also mentioned your iPhone. Where are you trying to download the past purchase? Once I know that, I will be able to provide you with instructions on how to download it again.
Cheers,
GB -
I cant download my purchased music onto my new iPhone 5. I bought almost all my music through iTunes over my phone but it wont let me download "ALL"--I have to go in individually to each album. Can anyone help me figure out how to do a single "ALL" music download?
I even tried synching from mt computer backup but it wont do it.You can only sync everything with your one syncing computer/iTunes library. Yu can:
- Make this your syncing computer by:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
- Use the manual method to copy music and videos from any computer/iTunes library to the iPod. See the manual method included here:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
My computer wont let me download songs from itunes because when i try to purchase one it makes me type in my password, then it says that since its my first time purchasing some thing from this account (which isnt true) i have to answer my security question which i forgot, what do i do?
bmr1296 wrote:
i have to answer my security question which i forgot, what do i do?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
My itunes wont let me download films from my purchases, y?
My itunes wont let me download films from my purchases, y?
You don't.
You buy one and only one download. It is your responsibility to backup your purchases.
Sorry. -
I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?
HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W -
i pre ordered a album but it doesn't appear in my music library but when i go into itunes it says "purchased", help please
HAs the album been released yet?
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