HT201272 My tones have disappeared from my library, phone, and computer.
My tones have disappeared from my library, phone, and computer.
They aren't listed in my purchase history since they aren't songs, videos, or apps.
I don't know how to restore them.
Ringtones are currently a one-time only download from the store. If they aren't on your phone or in the Tones section of your computer's iTunes library, then are they on your backup of your downloads ? If not, and if they are still in the store, then you could try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Apple help service is crap. I've been trying to contact someone for 2 days now and can't get through to anyone. My audiobooks have disappeared from my Library - I paid a lot of money for these! None of the 'contact us' buttons get me through to anyone, you get sent electronically from pillar to post and end up hitting a brick wall.What a disgusting service - they can't even design a simple way of contacting them. I thought microsoft were bad but Apple are even worse!
the thing is i never threw away the project plus i have a copy of it lol... it has something to do with me moving the folder im just sure of it. because when i checked the trash when i tried to delete that new folder, its there.... thats the only thing i deleted from the event library window. then the other projects that were useless that i threw away. should i restore those? i havent emptied my trash.
also i could never find where it saves everything... so i just did a search... (im not a very techy guy) plus im unsure how to back it up... if its a feature in the program then i havent figured it out yet...
but i think if i put the "final cut projects" folder back where i took it from it should be fine. im THINKING thats the case. the only problem is i dont know where i got it from. sounds silly i know but i found the folder from doing a search in finder. -
The option seems to have disappeared from the settings - phone options
With the settings changed on the iPhone4, why the iPad Air? I downloaded the apps to it. Then chose to delete them, which works. I just have to remember to delete them from iTunes12 eventually.
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Hi - I have discovered that some songs have disappeared from my itunes library and Ipod. I have found some of them in trash even though I did not trash them, as they are some of my all time favourite songs. I have now restored these trashed songs to my library/ipod.
However I cannot find some other missing songs in trash - so I have no idea where they could be! It makes me feel very insecure about itunes as a whole. I would prefer music to diamionds - and it disturbs me when music just disappears like that! An explanation/solution would be gratefully received. I wonder whether I can ask Apple to pay for the items that have gone for good!Andrea,
have you tried to update the Ipod? If not try that, but do not restore it. If you still cannot find the songs, there is - I suppose you are using windows - a nifty little program available from Findley Designs (www.findleydesigns.com) that allows you to transfer Music from your Ipod to your PC. Download it and see if it works with one song, if it does it is about USD 14 to buy and helps if you want to transfer songs from your Ipod to your computer. If you have transferred the music to your computer you can restore your Ipod-
Good luck
Thomas -
I store important info in my notes app on my Iphone 4S that I refer to daily. Some of my notes have 'disappeared' from my notes app. Any ideas how to retrieve my lost notes. I am up to date on my software. All notes are backed up to Icloud. I have approximately 74 notes on my iphone but Icloud is showing only 15!
Hi iPheariPhoPad,
Welcome to Apple Support Communities.
It sounds like there’s an issue with Settings, the Notes app entry isn’t showing up as expected. Take a look at the article linked below and try restarting your iPhone 3GS.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
If that doesn’t do it, try restoring your iPhone as shown in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support
Take care,
-Jason -
Can I retrieve my notes from my i phone and i pad from I Cloud. The notes seem to vanish from both the pad and phone
If this just happened you may want to just give it some time to see if they reappear, in case there was a server glitch that will correct itself. Otherwise, if the notes are no longer on icloud.com you may, with some effort, be able to restore them from your iCloud backup by following Winston Churchill's post here: https://discussions.apple.com/message/22600445#22600445.
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Photos have disappeared from iphoto library
Hi, I am using iPhoto version 6.0.6 and I can't get some of the old photos to show up in the library.
I had a lot of pictures, had to switch computers, and during the transfer, the old photos no longer show up in the library. I was using an older version of OS X before, now I'm using 10.5.6 on this computer.
When I am in iPhoto, and go to file - import to library - user - pictures - iPhoto Library active - originals - (year) - (roll #) - (file #).JPG and hit "import", a window pops up that says "unreadable files: 1 The following file could not be imported. (The file is in the iPhoto Library folder)
So it won't let me import, it sounds like because it is already in the library, which it should be, but it doesn't show up in the library. Newer photos that I have downloaded from the camera show up in the library like normal and they stay there. They are in the same location (user - pictures - iPhoto Library active - originals - (year) - (roll #) - (file #).JPG) as the photos that don't show up.
Any ideas how I can get these photos to show up in the library? I am considering a switch to iLife 9, by the way.Russell
By all means upgrade to iPhoto 09, but don't before you fix this problem. All you'll do is roll it along.
That message is exactly what it says. The file is in the iPhoto Library Folder and iPhoto will not import files that are in the active Library folder - a sensible precaution against duplicates.
The reason iPhoto is not showing you files in there is because the Library has been corrupted somehow.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD -
User accounts have disappeared from the Sys prefs and log-in screen!
When upgrading to 10.4 from 10.3, I used Carbon Copy Cloner to create a bootable copy of my hard disk to an external (La Cie) drive. After performing an erase and install, the Migration Assistant would not recognize the installation on the external drive. After numerous attempts, I finally re-entered all my settings and transferred most of my files by hand into the new OS. Everything seemed to be fine until I attempted to update the user settings on one of the standard accounts. When I went to the Limitations window for this account in System Preferences the computer froze completely, necessitating a forced shutdown. When I rebooted, the account I was modifying had disappeared from the log-in screen. When I attempted to restore it in Sys Prefs, the Accounts window was blank, and clicking on the resulting items in a Spotlight search gets a preferences error message. I repaired the disk and the permissions with Disk Utility to no avail, and DiskWarrior says the directory is too damaged to rebuild. I re-installed Tiger using archive and install, also with no success. I can log in as Root and access all data, including all user accounts, but still no user accounts in the log-in window or sys prepfs. Does anyone have any thoughts on this before I (aauuugghhh) erase and install again? Any idea why the Migration Asst. can't see the clone? Did I move something into the new OS I shouldn't have?
Mac OS X (10.4.3) 700mHz G4 iMac (Flat panel)When upgrading to 10.4 from 10.3, I used Carbon Copy Cloner to create a bootable copy of my hard disk to an external (La Cie) drive.
Did you boot into the clone to ensure that it was working just like the original? If so, can you still do that? If so, I'd boot into the clone, use Disk Utility to erase and reformat the internal HD. Then, clone the clone to the original and install Tiger on top of it using the upgrade earlier version option. Then, you won't have to change or migrate anything. IMHO, it's the best way to do it. -
Firstly, I should say we haven't updated/installed/deleted anything. I just opened iPhoto yesterday and first it told me it couldn't open up without specifying a library, but then it seemed our library has just disappeared. I then created a new library as, I have to admit, me & my DH are complete tecno dummies, but that didn't help much. The only thing which we have done in the past couple of days is set up the screensaver to play our photos. So now we can only see the photos on that - I'm presuming that means they haven't been completely lost (?) but am in a panic as we've got no back-up (three years worth of photos!).
When I go on 'system preferences' (hope that's the correct translation, our computer's using Italian) and the screensaver, I can see 'picture folder' where all the photos are but I can't find that anywhere else on the computer.
Also, I read other threads about similar probs & tried launching iPhoto pressing down 'option & control' but that didn't help me out either.
We also spent half an hour on the phone to the Apple helpline here in Italy (yes, that's a charged call) to try and understand what's gone wrong and the advisor just kept telling us she didn't know how to help us out 'cause our Mac is an old model
Apologies in advance for my complete ignorance about how to solve this problem but I'd be really grateful if someone out there could shed some light on what's happened.when you say to go to my Pictures Folder, do you mean to go on Finder, then Pictures, then look at the iPhoto library?
Yes. Is there more than one there?
The material in your screensaver are cached images. They cannot be recovered and soon they will go way.
If you have deleted your Library (and it sounds like you have done this, accidentally) the you have deleted your Photos and you need to restore from your back up.
Regards
TD -
"portions of words have disappeared from my gmail page and my TD bank account page"
please help! i can't pay my bills
Well, what did your phone carrier say when you contacted them about their cellular data?
Did you let them know that you would be traveling out of the country?
Have you powered your phone off and on? -
Thr bookmarks that I lost I don't need or want on my home computer and so had deleted them previously from the computer. When I synced it took them Off the iPhone. I am afraid to sync again!
Connect your Device to Computer.
Select your iPhone under "Devices" on the left Pane.
On the right Pane, select INFO tab.
Scroll down to "SYNC Bookmark with" make sure the box is checked. Then select your browser bookmark.
Scroll down to bottom and click the "SYNC" or "APPLY" button. -
I bought many songs and had them both on my ipod and on itunes. A lot of them have disappeared from both the ipiod and itunes, and they are not listed in my computer's music file. Is there a way to get them back? We're talking about hubdreds of songs...
From your backup
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I did a sync in itunes and now almost all of my songs have disappeared from my itunes library. I'm sure they're in the cloud, but what if I want to play one on my computer? How do I find them?
- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup. -
My labels have disappeared from every pic in my iPhoto library after upgrade to work with yosemite
MMy labels have disappeared from every picture in my iPhoto library after upgrading to work with Yosemite.
I didn't do anything to the LaCie when I got it.
Then that's likely the issue.
Select the drive on the Desktop and go File -> Get Info. You can find out the format in that window: -
HT201272 two downloaded audiobooks have disappeared from my iPhone--..where are they?
two downloaded audiobooks have disappeared from my iphone. have been unable to find on computer, or anywhere. no record, not able to find out how to download again, or download onto computer....any thoughts? thank you.
Go into the iCloud settings and make sure the calendar sync is on
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