HT201272 No apps are appearing in the "purchased" tab of app store

I bought a new iPad mini and am trying to download a past purchase, but no apps are appearing in my "purchased" tab in the App Store. It was a $89.99 app, so I am not buying it again. I have confirmed that I am signed in with the same Apple ID as was used to purchase the App originally. Any advice for how I can get this app back?

Hi lesliejane,
When you are looking at the Purchased tab, do you have "All" selected (as opposed to Not on this iPad)?
Did you do a search for the app when in Purchased>All?
Cheers,
GB

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