HT201272 One of my music downloads did not complete loading.  30sec into play it skips to the following selection

The third song i downloaded skips to the next after 20 or 30 seconds. I am a first time user.  I am downloading to a PC running XP.

Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

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  • My music file did  not download correctly and stops playing after a few seconds.

    My music files did not download correctly from itunes and stop playing after a few seconds.

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region contact the iTunes Store support staff through the report a problem links in your account history.
    tt2

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